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“Nice, clean hotel”

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Four Points by Sheraton Cambridge / Kitchener
Ranked #6 of 10 Hotels in Cambridge
Certificate of Excellence
London, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice, clean hotel”
4 of 5 bubbles Reviewed May 1, 2014

I stayed at this hotel last night for business. The room was clean with updated decor. The bed was comfortable and the hotel was quiet. The staff were very friendly. It was nice and relaxing! Good location since just off the 401.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tpnish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review, May 8, 2014
Thank you so much for taking the time to post this review, we really appreciate it! We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    124
    94
    30
    5
    13
See reviews for
70
49
23
94
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Montreal, Canada
1 review
5 of 5 bubbles Reviewed April 28, 2014

Late night or normal check in - the staff at Four Points is always friendly, courteous and ready to help. Erin, Anne , Annie, Brenda are always making sure you are comfortable.

Stress free travel

Thank you

Tony

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review, May 8, 2014
Hi Anthony! Thank you so much for your positive feedback, it is always wonderful to hear good things and that our team is making our guests feel at home. We appreciate you taking the time to review us and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton Ontario Canada
Level Contributor
218 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

Stayed at the Sheraton Cambridge for one night on business. Excellent hotel, room was clean and quiet. The staff was very helpful. I would recommend this hotel for any stay in the KW Cambridge area...

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wigsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review, April 29, 2014
Thank you so much for your feedback, we are very happy to hear that you had a great experience here at the Four Points by Sheraton Cambridge-Kitchener! We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 26, 2014

These days I hate being away from home for too long but as you all know sometimes you gotta do what you gotta do . Despite my typical homesickness, the staff of the four points made my stay about as close to home as I could ever ask for . I stayed for one entire week so I did get to meet pretty much every one of the employees. Every single person I met is 100 % completely dedicated to their guests and to making sure that they are comfortable and happy . There is a fantastic in house restaurant. I ordered the BIGGEST BADDEST Bacon Cheese burger with sweet potato fries that comes with the spicy mayo for dip. Brenda from the restaurant took it right too my room ! Not to mention the million other things she did for me while I was at the hotel ..(all of which she went above and beyond) What an amazing woman ! Jennifer works the front desk, along with Erin and a few other people who's names I can't remember ( sorry guys ! )The front desk crew helped me with all kids of crazy requests ! And of course the rooms were SPOTLESS and were so cozy ! Were super modern, beds were AMAZING flat screen t/v ... Complete enclosed over sized glass showers, (great water pressure) .This hotel is awesome and if you are reading this trying to make a decision, STOP SEARCHING NOW . Bottom line, I drive truck for a living, I live in hotels most of the time and this one is one that I will continue to come back to for a very long time .. Aaron Campeau Cornwall Canada

Room Tip: I stayed in 501 sick room lol
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ricky J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review, April 29, 2014
We are absolutely thrilled to read your comments, what an amazing review - thank you so much for sharing! We will be sure to pass this along to our entire team to let them know just how great they did! We hope to welcome you back again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

I don't typically stay at this brand, however, I was very pleased. I wasn't expecting a whole lot given the area.
The lobby was bright and airy, modern and very clean.

I was warmly greeted, and as SPG Platinum provided an upgrade to nice one bedroom suite.

The room was also bright and spacious, had a fridge, microwave, coffee maker with coffee, and a good size bathroom.

If I happen to be in the area again, would definitely recommend this property. They also had a nice looking swimming pool and a restaurant area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckccan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SarahSpooner, Director of Sales at Four Points by Sheraton Cambridge / Kitchener, responded to this review, April 2, 2014
Thank you so much for your feedback, we are thrilled to hear that you had a positive experience at our hotel! We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshawa, Canada
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

We stayed as we had attended a wedding nearby. Spotlessly clean, comfy king bed with king feather pillows. Very modern bathroom and never ending hot water. Free bottled water in the room..and a huge flat screen TV. Choose this place. Right on the 401 too!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DiamondsandIce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie K, Guest Relations Manager at Four Points by Sheraton Cambridge / Kitchener, responded to this review, March 31, 2014
Thank you for staying with us during your recent travels. We are pleased to hear that you had such an enjoyable stay. Hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
289 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed March 15, 2014

When I booked this on the web, with the pre-paid option, I was a little nervous. At just under $100 I thought I might have made a mistake. Absolutely NOT! This place was a delight. The "comfort room" (lowest available price) was very spacious, lots of room for luggage, excellent bathroom with walk in shower that could have handled two people easily. Bed was very comfortable. Right beside the highway but noise was not an issue. They have a modest restaurant with a limited menu that is more than adequate for a traveller - good selection, excellent food and the price was very fair. All in all, I have nothing to complain about, only good things to say. Strongly recommended for the value conscious traveller who is looking for a great deal.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Late-Day-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Cambridge / Kitchener

Property: Four Points by Sheraton Cambridge / Kitchener
Address: 210 Preston Pky, Cambridge, Ontario N3H 5N1, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Cambridge
#4 Family Hotel in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Cambridge / Kitchener 3*
Number of rooms: 124
Official Description (provided by the hotel):
Four Points by Sheraton Cambridge Kitchener, located in Ontario's tri-city region, is by Waterloo, corporate parks, African Lions Safari, and Wings of Paradise. Our hotel has 1,500sq ft of event space ... more   less 
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Also Known As:
Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
4 Points By Sheraton Cambridge / Kitchener
Four Points By Sheraton Cambridge / Kitchener Ontario

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