Went to Ivy for Sunday brunch for the first time. Was given a 1:30 p.m. reservation - a bit on the late side for brunch, but that was what was available for our party of 6. Arrived just before 1:30 and were seated immediately. Decor was very pleasant, but noticed the cheese & antipasto buffet station needed refreshing.
Was dining with a couple of vegetarians and a diabetic. Sadly, the experience went downhill from there - no fruit left, a couple of sad remnants of cheese, and the promised salads were limp and very plain greens. Asked if there would be cheese and fruit re-stocked and the waitress said "She'd ask".
The omnivores were okay - good quality bacon, peameal bacon and lovely bangers. Unfortunately, eggs and breakfast meats were cold. Omelette station looked promising, but the chef was stuck running across the restaurants, dealing with the seafood table and omelettes.
Bottom line - a small quantity of vegetarian options appeared on the buffet table about 35 minutes after our inquiry. Meaning half of our party couldn't really eat. Being told that the 'buffet is closing soon' is unacceptable when the restaurant gave us a 1:30 reservation. If you take a reservation for 1:30, you are committing to have food available at that time.
At $25.00 per person (plus beverages), you need to be able to provide more than a packaged muffin (yes - the type of muffins you get in vending machines - in their individual plastic bag) for guests.
The manager eventually comped the full meal - the right decision, though we were totally prepared to pay for the two buffets for the omnivores in our party. The offer of a comp meal should have been made immediately, though.
The couple at the table beside us had a similar experience - no fruit, only leftovers at some stations, they were not pleased. They were also not comp'ed. As they said when they were leaving, they will never be back.
As for the food - it was a bit schizophrenic - from the very good quality, higher-end offerings to grocery store pastry and vending machine muffins. They had quite nice looking mussels and it looked like there might have been roast beef available at one point (none left when we arrived though), but they dropped the ball on some of the other areas.
Coffee was good. Water served in nice glasses with a slice of lemon.
All in all, we will give this place a second chance because the manager did try and make things right. We won't accept a late reservation, though - and would rather try a week night when we could order off a menu, rather than buffet.
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