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“Almost a disaster - saved by a quick management decision”
Review of Ivy Bar + Kitchen

Ivy Bar + Kitchen
Ranked #314 of 483 Restaurants in Burlington
Price range: $12 - $35
More restaurant details
Restaurant details
Dining options: Dinner, Breakfast, Late Night, Reservations
Dining style: Casual Elegant
Cross street: Between Walkers and Guelph lines on South Service Road
Description: Ivy Bar + Kitchen is a Contemporary, Cosmopolitan, Restaurant and Bar located in Burlington Ontario, Canada. Ivy's approachable modern design and inviting ambiance, combined with a fun, fresh, and genuine approach to great food and service-make Ivy a favorite spot for upscale casual dining, cocktails, or weekend nightlife. From the moment you walk inside, you will be taken on an impressive journey of lush greenery, and casual modern elegance. A distinctive setting of contemporary furnishings and finishes create many unique spaces to accommodate a wide range of hospitality in our bright and inviting naturally lit dining room• An inviting dinner for two or more• Dining or drinks at one of our inviting bar spaces• A sociable group dinner• A small plate and cocktail gathering• A special occasion dinner for up to 14 persons in our Private Dining Room• Exciting weekend nightlife for a mature adult crowd• Large exclusive events. Ivy's appetizing cuisine ventures through approachable American and International chef-driven classics, with a touch of modern flair. A world-class wine list combined with a fun creative cocktail program- make Ivy 's warm and inviting spaces a first choice for discerning libation seekers of every taste. The nightlife on Thursdays, Fridays, and Saturdays is created with accents of sophistication, to appeal to a classier adult taste. We are proud to be continually nominated as the destination of choice for evening guests ranging from late twenties, thirties, forties, and on. Nightlife on Friday and Saturday night after 10pm - the scene is full of great music, bustling bar action for a more sophisticated night out, and plenty of areas to dance, socialize, snack, or mingle the night away. Reservations are highly recommended.
Reviewed February 2, 2014

Went to Ivy for Sunday brunch for the first time. Was given a 1:30 p.m. reservation - a bit on the late side for brunch, but that was what was available for our party of 6. Arrived just before 1:30 and were seated immediately. Decor was very pleasant, but noticed the cheese & antipasto buffet station needed refreshing.

Was dining with a couple of vegetarians and a diabetic. Sadly, the experience went downhill from there - no fruit left, a couple of sad remnants of cheese, and the promised salads were limp and very plain greens. Asked if there would be cheese and fruit re-stocked and the waitress said "She'd ask".

The omnivores were okay - good quality bacon, peameal bacon and lovely bangers. Unfortunately, eggs and breakfast meats were cold. Omelette station looked promising, but the chef was stuck running across the restaurants, dealing with the seafood table and omelettes.

Bottom line - a small quantity of vegetarian options appeared on the buffet table about 35 minutes after our inquiry. Meaning half of our party couldn't really eat. Being told that the 'buffet is closing soon' is unacceptable when the restaurant gave us a 1:30 reservation. If you take a reservation for 1:30, you are committing to have food available at that time.

At $25.00 per person (plus beverages), you need to be able to provide more than a packaged muffin (yes - the type of muffins you get in vending machines - in their individual plastic bag) for guests.

The manager eventually comped the full meal - the right decision, though we were totally prepared to pay for the two buffets for the omnivores in our party. The offer of a comp meal should have been made immediately, though.

The couple at the table beside us had a similar experience - no fruit, only leftovers at some stations, they were not pleased. They were also not comp'ed. As they said when they were leaving, they will never be back.

As for the food - it was a bit schizophrenic - from the very good quality, higher-end offerings to grocery store pastry and vending machine muffins. They had quite nice looking mussels and it looked like there might have been roast beef available at one point (none left when we arrived though), but they dropped the ball on some of the other areas.

Coffee was good. Water served in nice glasses with a slice of lemon.

All in all, we will give this place a second chance because the manager did try and make things right. We won't accept a late reservation, though - and would rather try a week night when we could order off a menu, rather than buffet.

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1  Thank 007_nic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 - 139 of 211 reviews

Reviewed January 26, 2014

This was our first dining experience at the "Ivy." Besides the usual buffet items, you can also order eggs benedict, french toast and steak from the al la carte menu, still included in the buffet price. There is a seafood section with freshly shucked oysters, shrimp, crab and mussels. The mussels are fresh and cooked up in a choice of sauces. Rather than wait, the chef insisted that we enjoy the rest of our meal and it would be his pleasure to bring the cooked dish to our table.
All the staff we encountered responded in like and appeared to enjoy being there. Megan, our server, was friendly without being intrusive. All the food was fresh and very good as were the mimosas! We found the atmosphere warm and enjoyed the live guitar music. Jesse, the manager was truly interested in ensuring patrons were having an enjoyable brunch. We will return to sample the lunch and dinner menus. It looks like they have a large landscaped outdoor patio for warmer weather. The experience at this restaurant surpassed our expectations

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Thank Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

We enjoyed a Sunday Brunch this past weekend 12JAN14 for 16 people and the team at IVY looked after us magnificently. From the time I placed a reservation inquiry (highly recommended) to paying the bill, all was handled smartly and professionally.

Food was well prepared and presented, the Seafood Table was a hit with our group. The carved steak was presented rare but the attendant doing the carving was always happy to prepare it to our liking.

Yes, the décor is upscale but we were made to feel welcome and relaxed. LIve music added a great touch to our visit there.

Will definitely try them again for lunch and dinner.

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Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013 via mobile

We came here for a baptism after party with a group of 30. The atmosphere was excellent. The parking lot out back leaves you wondering about the inside but that all changes when you go in. To start, two large drafts for $8. The food was OK, but seemed to really try too hard with the combos. As an example, they brought out fish and bacon pannini type sandwiches. Interesting to say the least. I'd go again!

Thank Motorbragg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

My first visit to Ivy was for a birthday party last night, and I couldn't be happier with our experience. The girls who helped us plan an organize our surprise party were amazing, and the service and experience was second to none. The Bar is beautiful, and the private area we reserved for our party made our experience that much better.

I did have one complaint however, and I don't even blame the security... let me explain. Being from the Toronto area, the majority of our party arrived in a limo. Two of the men, including my father were dressed business casual.. according to the Ivy website, which is very vague, failed to mention that a collared shirt was mandatory. The Security I have to admit did end up being helpful and remained friendly although they took a verbal assault at the door, and we eventually were able to sort out or dress code issue.

Overall our experience was a good one, and I would recommend Ivy to anyone looking for a night out without the kids.

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Thank joe b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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