As we all are I'm traveling and get in slightly early which happens at times and I understand that rooms are not always available. However my experience is based upon the point worth noting that the vibe of the lady at the front desk was not helpful, short, almost sarcastic. Not understanding or pleasant. Hotel is nice enough but needs some people that understand what the spirit of customer service really is. There are many other hotels within the area to choose from if they don't want my business!
- Official Description (provided by the hotel):
- Waterfront Hotel-Downtown is a landmark in the city of Burlington, Ontario, on the shores of Lake Ontario. With spectular panoramic views and all the conveniences of downtown within steps of the hotel. A perfect getaway with inspiring waterfront parkland and trails, unique shopping, museums, exquisite dining and world class festivals situated less than an hour from Toronto and Niagara Falls. ... more less
- Reservation Options:
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- Also Known As:
- Burlington Travel Lodge
- Burlington Travelodge
- Travel Lodge Burlington
- Waterfront Hotel Downtown Burlington Ontario