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“A great stay overall” 5 of 5 bubbles
Review of Quality Hotel Burlington

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Quality Hotel Burlington
Ranked #5 of 14 Hotels in Burlington
Welland, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A great stay overall”
5 of 5 bubbles Reviewed June 16, 2014

Very Comfortable and clean rooms. A little difficulty with getting the bags in... had to use ramp as the entrance was stairs.. Although the breakfast was a little disappointing, we would stay there again..

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, June 18, 2014
Dear Linda S,

We are very pleased that you enjoyed your recent stay with us here at the Gold Award Winning Quality Hotel Burlington. We take pride in maintaining the cleanliness of our rooms and the entire property thanks to our wonderful Staff.

We are saddened to hear our Hot Buffet Breakfast did not live up to your standards. Although we include eggs, sausage/bacon, variety of breads, cereal, waffles, fruits and juices, I would love to get some more insight as to how we can enhance our breakfast even more.

We look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    189
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    46
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    20
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Montreal, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

I thoroughly enjoyed my overnight stay ay this hotel.
The receptionist was very friendly and actually remembered my name
when I came back after supper.

The room was comfortable and the bed very cozy.
The wireless internet worked very well.

  • Stayed June 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, June 18, 2014
Dear Edward B,

Thank you for taking the time to write such kind words about the Gold Award Winning Quality Hotel Burlington. We take great pride in our customer service and like to make sure our Guests feel at home. Our beds are specially designed for a long night quality sleep and the mattress is twice as soft as a regular mattress.

We hope to see you on your next trip to Burlington!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carson City, Nevada
Level Contributor
274 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed June 14, 2014 via mobile

I stayed at Quality Hotel while in town on business. I was nervous at first as I've had bad luck at hotels in non-urban centers in Canada. I was pleasantly surprised to find very clean rooms, great FREE breakfast every morning and SUPER comfortable beds. SHOCKINGLY comfortable beds!! You won't be disappointed here.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GeauxFrogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, June 18, 2014
Dear Valued Guest,

We are delighted to hear you thoroughly enjoyed your stay with us! The Award Winning Quality Hotel Burlington would like to thank you for taking out the time to express yourself with this wonderful review! Our beds are specially designed for a long night quality sleep and the mattress is twice as soft as a regular mattress.

We look forward to seeing you in the future. Please recommend our hotel to your friends and family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

Just great! Clean good service. Nicest q inn I've ever stayed at. Would stay at again. I recommend this hotel. Good restaurant next door. Beds were comfortable. Rooms we're clean. Ac worked perfectly. We had three rooms and eight people.

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank agenep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, June 18, 2014
Dear Valued Guest,

We are thrilled to hear you thoroughly enjoyed your stay! The staff and management at the Quality Hotel Burlington try to make your stay feel like home away from home. We are also pleased to know you enjoyed the comfort of our beds as well as other amenities. We really look forward to your next stay with us.

Please recommend us to your friends and family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Elgin, Canada
1 review
5 of 5 bubbles Reviewed June 10, 2014

Ive been living in Motels-and camps for 35 years, the Quality Hotel on Walkers line is without a doubt the best one yet.I love it and Ive been there for nearly 3 years.
Its close to some excellent restaurants Jake's being the main one,the staff is awesome we have our after meeting get together their, unbelievable oyster city.
Its hard for me to promote the place too much because Ill be without a room.
Best place hands down and Ive stayed allover the country.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank andy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, June 18, 2014
Dear Andy G,

Thank you for taking the time to write such a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed June 10, 2014

The only rooms available were smoking so I took it out of desperation. The smoking rooms are in the basement...dingy..and they smell of...well...smoke. A lot of smoke. So much that I couldn't stay in the room at all and ended up leaving to stay at a friend's house.

  • Stayed June 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, June 18, 2014
Dear Matthew B,

Thank you for your feedback, it is greatly appreciated.

The Gold Award Winning Quality Hotel Burlington would like to apologize for your recent stay with us. We do our absolute best to accommodate all guests needs but due to our sold out situation, we were unfortunately unable to switch you to a non-smoking room.

We would love for you to come back and visit us on your next trip to Burlington. Please contact me directly upon your return, and I will ensure your reservation is looked after.

We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
2 reviews
3 of 5 bubbles Reviewed June 3, 2014

Everything is standard, it's clean and staff are nice and professional. Bed was nice. Easy access to 403 Hway and Burlington touristic areas. The building is a bit old and will soon need renovation.
Breakfast is not very stunning but acceptable.It is not a fancy hotel but it's worth the money you pay.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Hamed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shivani S, General Manager at Quality Hotel Burlington, responded to this review, June 4, 2014
Dear Hamed Z,

On behalf of our entire team, I would like to thank you for taking out the time to write your review!
Location is one of our key highlights as we are situated right off the QEW. We are also just minutes away from the beautiful lakeshore. As per your observation, you are right that the building is old as it has been around for many years. In order to preserve its unique lodge outdoor beauty, we spent over $3.5 million in renovating just the interior for a more modern/sleek look.

We are saddened to hear our Hot Buffet Breakfast did not live up to your standards. Although we include eggs, sausage/bacon, variety of breads, cereal, Belgian Waffles, fruits and juices, I would love to get some more insight as to how we can enhance our breakfast even more.
We look forward to hosting you again!

Please recommend us to your friends and family!

Stay with us anytime.

Thank you,
The Staff and Management
Quality Hotel Burlington
~ Recipient of the 2014 Gold Award by Choice Hotels ~
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Burlington

Property: Quality Hotel Burlington
Address: 950 Walkers Line, Burlington, Ontario L7N 2G2, Canada (Formerly Travelodge Burlington)
Location: Canada > Ontario > Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Burlington
#3 Business Hotel in Burlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Burlington 3*
Number of rooms: 110
Official Description (provided by the hotel):
Featuring a fresh new look and modernized amenities, our guest rooms and suites are spacious, comfortable and provide outstanding value at attractive rates. All of our guest rooms and suites come equipped with flat screen televisions with premium cable channels, hairdryers, coffee makers, microwave, a work desk, an iron/ironing board and individually controlled thermostats for your lodging convenience and comfort. Select rooms and suites feature sleeper sofas, toasters, robes and jacuzzi bathtubs - perfect for an extended stay or indulgent vacation getaway. Handicapped accessible rooms are available by request. Choose the Burlington accommodations that best suit your needs with a king, double or queen bed - or experience our new Executive / Business Class Floor. Complimentary amenities at our hotel in Burlington, Ontario include a weekday newspaper, FREE local and long distance calls, FULL hot breakfast, parking and wifi/wired high-speed internet access. Guests also have access to our modernized fitness facility and will find a relaxing oasis at our indoor heated salt water pool. There are laundry facilities on-site and valet cleaning service is available upon request. ... more   less 
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Also Known As:
Travelodge Burlington
Travel Lodge Burlington
Burlington Travelodge
Burlington Travel Lodge
Quality Hotel Burlington Ontario

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