Been staying in Brantford for work for the past month. Have ordered from this pizza pizza three times. The first time it took an hour to arrive, the food was burnt, dips missing, and driver was super ignorant.
The second time I ordered it took an hour and twenty minutes. I had to call three times until the store finally got a hold of their driver and magically it showed up five minutes later. My food was cold, and my pizzas were burnt and lacking toppings.
Third time, I ordered for delivery again. First thing in the morning when they opened. I knew they would f up the pizza, so I ordered the wing-it box. After an hour and 45 minutes I called to see where my food was. The store was shocked it hadn't arrived yet. No sht. I was the first order when the store opened, no reason to be late. Called again at the two hour mark, they had contacted the driver and he was on his way. All of these times, I am still expected to pay, of course. No recourse, no refund, no restitution, nothing. My wings are cold and soggy. I have a box of ice fries. My funnel Stix are also ice. My dips are missing. This is the single worst experience I have ever had with delivery drivers. Pizza pizza used to be my go to choice for delivery when I was travelling as they used to be consistent. This is a disgrace. I will never order from this place again, and neither will any of my co-workers or family that are travelling with me.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.