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Best Western Brantford Hotel & Conference Centre
Ranked #2 of 6 Hotels in Brantford
Reviewed July 18, 2010

Pros: Good hotel, pleasant and friendly front office staff (a special thank you to Shandi), spacious and clean room (loved the patio), comfortable bed and pillows. Great facilities - pool, sauna and hot tub.

Cons: The TV was a bit of a let down; distorted image (due to the number of viewers in each room?), but okay in the morning. The breakfast at Kirby's was good; not Brenda, one of the waitresses though (who should be considered for a crash course in customer service, or fired). She fussed over sharing of hot breakfast that my eight year old was wasting in any event; asserted that she should be charging for two!! No replenishment of coffee or juice!!

  • Stayed: July 2010, traveled with family
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2  Thank OzFernz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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467 - 473 of 490 reviews

Reviewed April 30, 2010

Upon arrival the staff was very helpful and courteous. The rooms are spacious and clean. Coffee and tea is provided in the room. There is a pool with spa and a work out room. The attached restaurant and bar were convenient and not over priced. Staff was great. Close to shopping and tourist attractions only about 1 hour from Toronto. A family friendly place at a great price. I would defiantly recommend the hotel.

  • Stayed: April 2010, traveled on business
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2  Thank Skikarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2010

We stayed at this hotel for one night while in the area for tournament. We were greeted by friendly helpful staff and offered an upgraded room that was available. The room was very comfortable and quiet, even though the hotel was full of families with children which I'm sure weren't always quiet. The only downside to the room was that it was a non-smoking room but it smelled of smoke. I actually noticed another non-smoking room as I was walking down a hallway that was being use as a gathering spot for a group of people. The door was left open and cigarette smoke was coming from the room. This seems to be something that they could pay more attention to and enforce a little better. Non smokers do not appreciate a smokey room. The swimming pool was quite nice. The water was warm and the pool was a good size for a hotel. Breakfast in the morning was a hot buffet ( an extra $5 if you don't want the included continental breakfast). This breakfast was the best buffet breakfast I have had in a long time. It had an omlette bar, bacon, sausage, french toast etc. Everything you would expect. We were quite happy with this hotel and would return again. We were in the new Walter Gretzky wing which seemed alot nicer that the older part of the hotel. When I booked this hotel I was able to get a cheaper rate by calling the reservation number than the rate that was offered to me online.

  • Stayed: February 2010, traveled with family
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3  Thank RKKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2009

We were visiting relatives for thanksgiving and we arrived late, the room was held for us. And we are so glad they did it was beautiful. After a night of festivities and turkey, we fell into bed. Wow so comfortable I could of slept till Christmas. The room was huge, we go to disney every year and stay at the moderate hotels and this room was bigger than those. I love the comforters,so warm. Just like the people working there, Smiles everywhere.Our room was in a hallway that you needed your door key to enter, very important because hockey season is starting. I have a teenager and nothing bothers a sleep more than overly excited parents and kids coming and going all hours. One of the best ideas we have come across in our travels.... Locked hallways. The continental Breakfast came with the room and we upgraded to the hot breakfast for 5$ each, great deal. Would we go there again.... You Betcha

  • Stayed: October 2009, traveled with family
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2  Thank BarrieJoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2009

I've stayed at Best Westerns before and they are normally ok but this hotel was above average for a few reasons
Pro: Clean rooms; nice breakfast buffet with omelet station; good indoor pool; friendly staff; Plenty of parking; I stayed in an upgraded room that you could only get to through a locked hallway (supposedly to keep the kids from running through) which had a fireplace.
Con: The hotel appears to be a collection of several hotels all strung together over the years. The rooms are all over the place and I felt like I walked a mile to get to my room; The workout facility is about half the size of a normal room which is SMALL. The equipment worked well enough.

  • Stayed: August 2009, traveled on business
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1  Thank WNY_Voyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2009

I brought my family to the Best Western and booked the family suite. This hotel really considered families when they built the rooms!! A tv in the living room, master bedroom and kids room...the kids room even had bunk beds! A parent's dream room when travelling! We ate at the restaurant buffet and my 3 year old was free, my 9 year old was only $6.99. The staff in the dining room was so friendly. We'll definately go back to that hotel!

Thanks Best Western staff for making our family vacation so great!

  • Stayed: May 2009, traveled with family
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1  Thank HappyTrails76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2008

After a long day of traveling, the choice of hotels was slim. The Best Western was a good choice. It was close to restaurants and shopping. The rooms were big ( With another faimly, had connecting rooms). The hallways leading to the rooms and pool were somewhat dark though.
For the interior rooms, they overlook or are connected to a large grassy area with a small play area. The kids in our group found some adult beverages in the play area though.
It is situated right next to the highway though, so not a quiet area. But rooms were quiet.
The hotel restaurant had a great staff with very good food for dinner. Although chocies for teens was limited as was price. The breakfast at the restaurant was the opposite, less friendly staff and food was average.
The pool was not crowded and was a welcome sight for kids who had been in the car all day.

Overall would stay here again

  • Stayed: August 2008, traveled with family
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1  Thank badxl1200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBPI, Rooms Division Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded October 28, 2008

Thank you very much for your kind comments. We are always happy when we are able to give a good experience to our guests.
We are constantly trying to update our property and you may be happy to know that our hallway leading to the pool is being renovated. By the end of November we will have some brighter paths for you.
Once again, thank you for your review, and we look forward to serving you again.

Rachel Kooyman
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Brantford Hotel & Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Phone Number:
Location: Canada > Ontario > Brantford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Brantford
Price Range: $84 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Brantford Hotel & Conference Centre 3*
Number of rooms: 158
Official Description (provided by the hotel):
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary hot breakfast in Myra's Bar & Grill, Playground, Colorful and fun childrens outdoor activity center, 12,000 sq. ft. of banquet space for meetings, weddings, conferences. We create magic with service from the heart and provide superior hospitality service. Priemier location just off Hwy. 403 and Gretzky Parkway. ... more   less 
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
Best Western Brantford Hotel & Conference Centre Ontario
Brantford Best Western

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