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Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre
Ranked #2 of 6 Hotels in Brantford
Nottingham, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Average hotel, nice staff”
Reviewed October 22, 2012

Stayed here prior to my son's wedding locally. Convenient base to stay, but a rather average hotel. Facalities are acceptable, room was comfortable and spacious, and staff very friendly and accommodating. Breakfast was a disappointment (we just stuck to the continental selection) which wasn't very inspiring and the $5 extra for the cooked version wasted justified by what was on offer. We complained about the cigarette butts covering the verendah when we checked in but nothing was done to clear them up all through our stay.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Middle55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, November 13, 2012
Thank you for choosing the BEST WESTERN PLUS Brant Park Inn & Conference Centre! I appreciate your kind words about the friendliness of our staff and I'm pleased you enjoyed your stay. I will share your comments and use them for future training to ensure our property looks its best on the outside as well as inside.

Again, thank you for your feedback. Congratulations to your son on his marriage!

We look forward to welcoming you back in the future.

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager
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414 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2012

I stayed their for a few days in September and the Kirby Buffet was ok nothing outstanding pretty much the same food every day which really needs to upgraded! The pool area has no lifeguard and kids were jumping into the pool this is a place waiting for an accident to happen! In most of the hotels i stayed at a male staff member would come through the pool area to make sure things were ok! I also noticed that the housekeeping staff rushing around the lower floor that makes me think their employer is very demanding for some low paying jobs since i did have to pay over $ 200 for a room a night!

Room Tip: Make sure you do not get the 403 side i heard the noise all night long one of my stay's
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  • Stayed September 2012, traveled on business
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Helpful?
5 Thank tom p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, November 13, 2012
Thank you for choosing BEST WESTERN PLUS Brant Park Inn & Conference Centre as you travel destination. We appreciate your feedback.

At Kirby's Bar and Buffet we do have a few items that remain the same as they are our signature award winning items. Our breakfast buffet features all the breakfast favourites plus our create-your-own-omelette station. Our lunch features our famous carved roast beef and our signature fresh prepared salads. Our dinner buffets feature create-your-own-pasta and our carved roast beef - or Prime Rib on Friday and Saturday nights. These are guest favourites, and would be missed if removed. Other than these items our culinary team prepares unique creations daily. I invite you to give us another try!

Regarding our guest rooms and staffing, I appreciate seeing it through the guest's eyes. Even our most luxurious room type with high ceiling, king bed, fireplace, and jacuzzi tub for two has been priced well under $200. We have an amazing team who works very hard to ensure our guests are happy.

Again, I thank you for your feedback and welcome the opportunity to discuss your visit with us further.

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager
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hamilton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 7, 2012

extremely freindly staff go out of their way to help you out and make your stay comfortable. the kirbys restaurant buffet was amazing and hot and they have some really great staff there. our room was in the new wing and was super clean and spacious. would love to stay there again if we get the chance again. thank you again for the pleasant stay

Room Tip: stay in the new wing, its worth the extra
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  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
3 Thank fishncam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, November 13, 2012
Thank you for your amazing comments!! We appreciate your feedback and look forward to seeing you in the future!

Cheers,
Joanne Brooks-Calhau
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 4, 2012

When arriving we spoke with the front desk personal re: our wedding reception.She directed us to their "event planner" Rochelle Stone. Thank-you to the front desk gal's. From then on everything became so much easier. Rochelle helped to see that our first thought's were carried out, while she made suggestion's and tip's about things we had not yet thought of. She was alway's punctual at returning our call's/e-mails to re-assure us that changes we wanted to make along the way were fine and not an intrustion..
Guest's that stayed at the Inn (traveler's themselves) were perfectly satisfied with all their rooms and service available.
Our guests thouroughly enjoyed the ambiance when welcomed at the reception room.The servicer's made us feel especially comfortable.
All our guest's were delightfully surprised with the choices and TASTE of the food!
So thank's to all that helped to make our small wedding reception feel Grand!

  • Stayed September 2012, traveled with family
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Helpful?
3 Thank Carole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, November 13, 2012
Thank you for choosing BEST WESTERN PLUS Brant Park Inn & Conference Centre to host your wedding reception.

Thank you very much for your kind words about our staff, service, food, guest rooms and your event! We are pleased to hear that everything was perfect from the beginning planning to execution of your reception.

We look forward to seeing you in the future.

Once again, we thank you.

Joanne Brooks-Calhau
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed September 9, 2012

We Choose The best western in Brantford, mostly because we are confident with the Brand. We were not disappointed. Arrived and was quickly checked in. Our room which was on the ground floor facing the courtyard, was extremely large. very clean, and well stocked. We went straight to the pool, the pool area was clean, although I think they need a better air recycling system, we was very humid in there. The pool itself was a little warmer then I would have liked, the hot tub was clean, and nice and hot. The pool did feel refreshing after a hot tub. We enjoyed an evening drink on the pretty patio, then later had a Delicious buffet dinner. Had the best sleep I have had in ages. The next morning we went to the dining room, we were entitled to a continental breakfest, but for 5 dollars we could upgrade to a hot buffet. My husband choose to upgrade, i was quite satisfied with the selections offered for free. After spending a wonderful day in Paris, we came back to the hotel, we had other family members staying there, we asked if we could possibly stay again, they once again quickly found us another room, although this one was smaller and on the parking lot side it was still clean and well equipped. I will certainly stay at this hotel again, but i will make sure I get a room on the courtyard side, and ask for at least a queen sized bed.

Room Tip: ask for a room on the Courtyard side.....much better location
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank dpost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, October 7, 2012
Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn for your family gathering! We appreciate your business.

We are pleased to know that you enjoyed your stay with us and look forward to welcoming you back in the future!

Cheers,
Joanne Brooks-Calhau, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 2, 2012

We stayed here during a baseball tournament in August. The hotel was clean and comfortable and the rooms were spacious and bright. Our room had a balcony which was an extra nice feature. We had coupons for the hot buffet breakfast which was really good, especially for teenage baseball players!

  • Stayed August 2012, traveled with friends
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Helpful?
2 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, September 12, 2012
Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn for your baseball tournament!

Your feedback is appreciated and we are thrilled to know you enjoyed your stay with us.

We look forward to welcoming you back in the future!

Joanne Brooks-Calhau, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london ontario
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 26, 2012

Stayed for 3 months , the staff we're Excellent !!!!! Swimming pool area kept in good shape ,always had lots of towels . Room was kept extra clean if asked for anything extra was always there !!!! Wi-fi worked well. Kirbys the restaurant is excellent nice Decor ,Great food And an excellent Buffet Thursday To Sunday with lots of different food everytime!!! Shopping is close ,right off the 403. Great choice if staying in the Brantford Area for Anything.

  • Stayed July 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank bigjoe10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW66036, Manager at Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre, responded to this review, September 12, 2012
Thank you for choosing BEST WESTERN PLUS Brant Park Inn as your home for three months and sharing your experience with the world.

I am thrilled to know you enjoyed the customer service of our excellent team, the food and ambiance of Kirby's Bar and Buffet and the convenience of our location.

We look forward to seeing you in the future!

Joanne Brooks-Calhau, Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre

Property: Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre
Address: 19 Holiday Drive, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Phone Number:
Location: Canada > Ontario > Brantford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Brantford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre 3*
Number of rooms: 158
Official Description (provided by the hotel):
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary continental breakfast in the Kirby's Bar and Buffet, Playground, Colorful and fun childrens outdoor activity center, Complimentary breakfast. ... more   less 
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre Ontario
Brantford Best Western

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