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Hampton Inn & Suites by Hilton Brantford, Ontario
Ranked #1 of 6 Hotels in Brantford
Certificate of Excellence
Reviewed September 4, 2013

Thoroughly enjoyed my comfy stay here. Easy access off the highway allows for an early start to the day, super convenient location if working in Paris or Brantford. The buffet breakfast had a variety of breakfast items and delish! The staff was super friendly and helpful. The room was vey clean and comfortable. Hope to enjoy the pool on my next stay!

  • Stayed: August 2013, traveled on business
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Thank amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 5, 2013

Our management and staff are excited to hear that you enjoyed your "comfy" stay at our hotel .

We appreciate your comments on breakfast, staff, guest rooms and convenience!

We always try our best to provide the best services to our guests by maintaining clean, modern and comfortable surroundings and helpfulness of the staff that strive to provide a “home away from home” atmosphere.


On behalf of the management and staff of the Hampton Inn & Suites by Hilton Brantford, we would like to thank you for taking out time sharing your feedback on Trip Advisor about our services and our Hotel.

Your comments will helps us to improve our service and our guests’ experience. We hope that you will return to stay with us next time you are in Brantford and "Feel the Hamptonality"!

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 - 447 of 594 reviews

Reviewed September 3, 2013

Beds were very comfortable, quiet, staff very accommodating. We didn't get into Hamilton airport till midnight. and all was ready for us. Nice complimentary breakfast.East to find even at night in the dark. directions good on web site.

  • Stayed: June 2013, traveled with family
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Thank yeadle29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 5, 2013

Our management and staff are excited to hear that you enjoyed your stay at our hotel especially our "cloud 9" beds and complimentary breakfast.

We always try our best to provide the best services to our guests by maintaining clean, modern and comfortable surroundings and helpfulness of the staff that strive to provide a “home away from home” atmosphere.

We would like to thank you for taking out the time sharing your feedback on Trip Advisor . Your comments will helps us to improve our service and our guests’ experience. We hope that you will return to stay with us next time you are in Brantford.

Feel the Hamptonality!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

i stayed at this hotel beacuse i was told i have a tumor in my brain and we needed to get away and spend time with one another before thing go bad. I checked in the front desk lady was awesome we went to our room and there was a smell and some sticky stuff on the carpets now im not one to complain and really didnt want to so we left went to pool hall and played some games we came back and the room still smell and sticky stuff still there i went in to the bathroom to take makeup off and noticed a stain on the wall by the sink, toilet not clean and when i use the toilet paper it falls on the floor gross. I went out to the bed and was about to sit down on the stool when my husband says dont sit there i look down big white stain on the stool when we complained thats when things went from fun weekend to ur a pot head and there are no stains and that there do for a deep clean nothing they can do sorry when it came to getting my deposite back they took me back to the room where i still didnt smell the pot but could still smell the nasty smell from the night before if this is how u need to make money by coming up with anything u can to keep ppls money thats sad. I might have need that money for treatments or meds and know those three ladys are probably are spliting the money well good job on the customer sevice.

Room Tip: go to a different hotel
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  • Stayed: September 2013, traveled as a couple
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2  Thank lynn o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you for reaching out to share feedback on the unfortunate experience you had with us via TripAdvisor.

Please know that your satisfaction is of the utmost importance to us, and we welcome you to contact our offices directly so we may attempt to resolve the situation. I apologize for the mismanagement of the situation, and for the frustration you must be facing.

We are dedicated to ensuring your satisfaction, and look forward to speaking with you directly.

Best regards,

Fawad Khan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

Everything about this hotel is great. The room is modern and clean; the staff is friendly and helpful; the complimentary breakfast is great; there is a free newspaper in the morning delivered to your door which I really appreciate; free parking and other amenities such as a business centre, swimming pool and fitness centre. Very close to Highway 403 making access quite easy.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hampton
Thank Canuck40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 5, 2013

Our Management and Staff are excited to hear that you enjoyed your stay at our hotel and think our Staff and hotel are Great!.

We appreciate your comments on the complimenatry news paper, breakfast and parking as well as enjoying the rest of our ammenities and our “home away from home” atmosphere.

On behalf of the management and staff of the Hampton Inn & Suites by Hilton Brantford, we would like to thank you for taking out time sharing your feedback on Trip Advisor and your recommendation to stay with Hampton Inn & Suites. Your comments will helps us to improve our service and our guests’ experience. We hope that you will return to stay with us next time you are in Brantford.

Thank you so much for choosing to stay with us, we really appreciate your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

This was a repeat stay in Brantford. Everything was close to excellent except the cooling system was loud during the night preventing a good night sleep. The complimentary beverage was really appreciated, but the white wine was room temperature. It would have been much better cooled in advance of serving. All else was lovely - clean, helpful staff, and well maintained. Would go again.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Joan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 5, 2013

Our Management and Staff are please to hear that you will return to our property. We are sorry to hear you had an issue with the air conditioning units and will be looking into this issue.
We have also taken your suggestion on the wine into consideration.

On behalf of the management and staff of the Hampton Inn & Suites by Hilton Brantford, we would like to thank you for taking out time sharing your feedback on Trip Advisor and your recommendation to stay with Hampton Inn & Suites. Your comments will helps us to improve our service and our guests’ experience. We hope that you will return to stay with us next time you are in Brantford.

Thank you so much for choosing to stay with us, we really appreciate your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

This hotel is truthfully one of the best hotels in the area. From check in to check out I am always treated as a valued customer which is lost on some hotels. The service is always friendly and they really try to make your stay as perfect as possible. The rooms are always clean, and every time I stay there I think I'm walking into a brand new room. Breakfast is perfect with many choices and a large dining room. I will be back very soon!!!

Room Tip: Ask for a room away from the elevators.
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  • Stayed: August 2013, traveled on business
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Thank JeffersonJsO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 5, 2013

Our Management and Staff are excited to hear that you enjoyed your stay at our hotel, and pleased you will recommend us as one of the BEST hotels in the area!

We always try our best to provide the best services to our guests by maintaining clean, modern and comfortable surroundings and helpfulness of the staff that strive to provide a “home away from home” atmosphere. We are very proud of our team for the customer service that you have received.

On behalf of the management and staff of the Hampton Inn & Suites by Hilton Brantford, we would like to thank you for taking out time sharing your feedback on Trip Advisor and your recommendation to stay with Hampton Inn & Suites. Your comments will helps us to improve our service and our guests’ experience. We hope that you will return to stay with us next time you are in Brantford.

We cant wait to have you back with us at our hotel and being part of our Hampton Family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

The room was very clean and the breakfast was good. My only negative comment would be the pool. While it was clean, the staff had the radio so loud it was difficult to stay there. The acoustics made the sound vibrate. Even the front desk had the music louder than a hotel should be. Location was great for peace and was very safe.

  • Stayed: August 2013, traveled with family
    • Value
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Thank Suzanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fawad K, Manager at Hampton Inn & Suites by Hilton Brantford, Ontario, responded to this reviewResponded September 5, 2013

Our Management and Staff are excited to hear that you enjoyed your stay at our hotel, and pleased you will recommend us in the Future!

We always try our best to provide the best services to our guests by maintaining clean, modern and comfortable surroundings and helpfulness of the staff that strive to provide a “home away from home” atmosphere.


On behalf of the management and staff of the Hampton Inn & Suites by Hilton Brantford, we would like to thank you for taking out time sharing your feedback on Trip Advisor and your recommendation to stay with Hampton Inn & Suites. Your comments will helps us to improve our service and our guests’ experience. We hope that you will return to stay with us next time you are in Brantford.

Thank you so much for choosing to stay with us, we really appreciate your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton Brantford, Ontario

Address: 20 Fen Ridge Crt, Brantford, Ontario N3V 1G2, Canada
Phone Number:
Location: Canada > Ontario > Brantford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Brantford
Price Range: $84 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites by Hilton Brantford, Ontario 3*
Number of rooms: 84
Official Description (provided by the hotel):
Offering Free hot buffet breakfast everyday, Welcome home reception with lite dinner & drinks Monday-Thursday, Indoor hot water pool & Hot tub, Fitness room, Business Centre. Here you'll find clean, fresh, comfortable rooms standard with coffee maker, iron and ironing board and free in-room movie channel. Enjoy free local calls and no surcharge for using a calling card, complimentary high-speed internet access, complimentary copies of National Post, free coffee and tea in the lobby 24 hours a day with home made cookies & fresh fruit and 24-hour front desk message and fax service. ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton Hamilton-Brantford
Hampton Inn & Suites By Hilton Hamilton-Brantford Hotel Brantford
Hampton Inn & Suites By Hilton Brantford, Ontario

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