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“very nice hotel”

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Courtyard Toronto Brampton
Ranked #4 of 12 Hotels in Brampton
Toronto, Canada
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“very nice hotel”
5 of 5 bubbles Reviewed June 16, 2013

We stayed here for one night after company's party. Check in and check out was fast. Room was very clean. Bed was comfortable. Good size room. We had no complains about this hotel. Would stay here again for next year company's party.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ice11567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
    95
    106
    26
    13
    12
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Any
English first
Brampton, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed June 13, 2013

Not sure where to start, so I guess I will start with our check-in. This is the first time I have stayed at this particular hotel and I must say I was far from impressed. I booked our room through marriott.com as I always do when staying with this brand of hotel, it was thier KING / WHIRLPOOL room, # 317.

When we arrived at check-in time we were greeted by a young lady at the counter, after telling her who we were she tells us that we have been automatically upgraded a higher floor. The problem was it was not a room with a whirlpool tub as booked so we told her that we will stay in the room we had booked.

Once we got into our room we started to notice problems.

1. Picture of room shows a bathrobe on the bed. NONE PROVIDED (was told that guests should bring thier own).

2. The Whirlpool tub took forever to drain.

3. Sheets on the bed were so THIN you could see the flip tag plainly through the sheets.

4. Coffee and tea supplied in the room but with no sugar packs supplied.

5. Toilet in the room was not working correctly. Hours after being flushed the toilet would finish filling up making a loud noise enough to wake us up three time that night.

6. When walking through the hotel looking up at the lights all you can see is DEAD BUGS in the bottom of the light.

7. Finally the door to our room did not lock properly. You had to slam the door in order to get it to lock (not very good when it comes to security of your belongings).

8. Express Check-Out not working at time of check out.

I will be sending an email to Head Office regarding this stay.

Room Tip: .This room had nice decor.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAMB2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Canada
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

My husband, son and I stayed in a king room with a sofa bed a couple of days ago and everything was fantastic. The comfort of the bed, linens and pillows were just right for us. We had a good first night's sleep for a change. Our son slept just fine on the pull out as well. The room was clean and the bathroom was spotless. The fridge did not make noise through the night which is usually a problem for us when we've stayed elsewhere. The flushing toilets were not heard all night or at any other time in neighbouring rooms like they are in other hotels either. The bistro style cafe down in the lobby served fresh food but if that's not your thing, there were restaurant's and fast food available just across the raking lot. The pool, spa and slide was fun too. They have a lifeguard on staff when the slide is open on the weekends and our son just loved it. Check out was nice and late (12:00) and the staff was very friendly. Pretty much the best overnight hotel stay we've ever had actually.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
4 reviews
1 of 5 bubbles Reviewed May 9, 2013

We had made a reservation for April 12-14 to stay at this Hotel. We called to cancel on the 11th. The weather was going to be bad to drive from Montreal for that week-end (snow of all things in April!). They have billed us for the full 2 day stay. Made us go through hoops. Still did not reimburse us even though we had a cancellation number given to us from the hotel. When dealing with this Hotel get everything in writing. Nothing verbally. Their verbal confirmation is not worth much as we have found out the hard way.

Stayed April 2013, traveled on business
Helpful?
Thank Mikael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
1 review
2 of 5 bubbles Reviewed March 30, 2013

I stayed for two nights, they gave me a different room then what I was told on the phone, the food was undercooked, hot tub was cold, several young kids unsupervised running around the pool and fitness area and no one from the hotel would do anything about it, room had garbage left in it, I won't be staying at this hotel again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 4, 2013

My stay at the Courtyard by Marriott was very nice.
The staff at the front desk were very "too the point" but kept a fake smile on their face.
The pool was amazing, just wished the water slide was open to the pool hours.
It is very convenient and close to everything. (I.e movie theatre, tim hortons, and wendys).
The rooms were amazing and clean, and the cleaning ladies do everything they can to make sure your stay is enjoyable, and to please your needs.
Would go back again!!!!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rileybear_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

We stay here 2-3 times a year with our cheer leading team. Courtyard has always provided the best experience for us. We just stayed again this weekend, and again I was very pleased. The rooms are spacious and always clean. ( I have a hard time with thebdk review) the hotel is quiet. They even set up a buffet breakfast especially for us. The location is great as far as what is right there, Wendy's, Tim Hortons, Cosco and the theatre. Our competitions are always at the Hershey Center and this is a close enough stay. They have made some additional changes to the lobby and they are very pleasing. This is a great family friendly place. The kids have a real good time and enjoy the pool.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 4mysanity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Toronto Brampton

Property: Courtyard Toronto Brampton
Address: 90 Biscayne Cres, Brampton, Ontario L6W 4S1, Canada
Phone Number:
Location: Canada > Ontario > Brampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Brampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Toronto Brampton 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Courtyard By Marriott Brampton Hotel Brampton
Marriott Brampton
Courtyard Brampton
Brampton Marriott
Brampton Courtyard
Courtyard Toronto Brampton Ontario

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