I stayed at this hotel from 15/5/2013 to 21/5/2013. I liked living so centrally and put up with the lack of hygienic bathroom which I cleaned myself. Ashutosh, the guy who attended to my laundry, used to wait for me during the evening to change the bedding as I preferred eating at a place called 'ROYAL RESTAURANT'across the road which served clean, fresh food..
I used the hotel transport to visit 6 temples in Jalpaiguri. The cost was Rs2000 for +/- 6 hours. I was so thankful that the driver Bhikas waited patiently as I paid my obeisances at the various temples and chatted to some of the priests. I gave him a Rs500 tip.
Since I felt safe with him, I arranged with the night manager, Mr Rajib Bhattacharrya, to utilise their transport again to take me to Kakarvitta Nepal. I was told it is about 8 hours away and the cost would be Rs4000. Since it was my first time going to Nepal, I asked that transport be arranged to take me from Kakarvitta to Kathmandu. This cost, he says, would be in the region of Rs5000.
We departed from Jalpaiguri at about 2:30pm. We arrived in Kakarvitta at 4:30pm. A journey of 2 hours! Needless to say I was furious at the grossly overstated cost! And, no onward transport was ever arranged. Bhikas tells me to wait in the car. Upon his return I am told it would cost Rs25000! I was so angry and just wanted to get my luggage out of his car. In my haste to get to Immigration before closing time, I accidentally gave him Rs5000.
Later, upon checking my account, I realise I was billed for laundry which I always paid for in cash.
I wrote requesting a refund which Arup Ganguly, the manager agreed to. Then, endless excuses were provided as to why a refund could not be made.
To add insult to injury, a KALYAN BHOWMICK, whom I have never met or dealt with, accuses me of extortion and concocting stories! And, he advises that legal action will be taken against me if I report the matter.
It's not about the money any longer but about values like TRUTH and HONESTY.
- Also Known As:
- Hotel Del Pretom Jalpaiguri, India - West Bengal