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“If you plan to go there, bring your own sheets, blankets and towels”

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Holiday Inn Express Hotel & Suites Belleville
Ranked #3 of 8 Hotels in Belleville
Certificate of Excellence
Reviewed July 1, 2009

Otherwise they'll steal hundreds of dollars out of your credit card account, which is required as a condition of making a reservation. Other than that, the stay was enjoyable enough. Unfortunately, we had no idea there was a problem until we got got home and got a message from Brad Williams telling us that they were charging us several hundred dollars for a few dirty towels. When my husband returned the call trying to resolve this matter, everybody hid under their proverbial desks for five days. My husband decided not to fight this and accept the explanation, but had it been my credit card, I would have brought this to the attention of the Belleville Police for fraud. Needless to say, we're never going back there again.

  • Stayed: June 2009, traveled as a couple
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3  Thank miamike59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressManagement, Manager at Holiday Inn Express Hotel & Suites Belleville, responded to this reviewResponded July 14, 2009

It is unfortunate to see this review as the circumstances behind the extra charge were unique and do not apply to new guests staying at the hotel.
Unless full details of this incident are released to the individuals viewing this site, they are unable to make any fair judgments.
I have been in this industry for a long time and I can tell you I have never seen the unique damage that was caused to this room before.

Sincerely,
Management

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233 - 239 of 259 reviews

Reviewed June 25, 2009

We booked 9 rooms in this fairly new property. Management and reception staff were very helpful and friendly. Better breakfast than most economically priced hotels served in a great room we also used to meet as a group, play poker,and watch the US Open. If you plan a golf trip like we do every year, you can't go wrong combining this hotel with the great Black Bear Ridge, Timber Ridge, and Trillium Wood golf courses that are within 10-15 minutes drive. Restaurants in walking distance and a nearby mall were an added bonus.

  • Stayed: June 2009
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Thank JPGRAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressManagement, Manager at Holiday Inn Express Hotel & Suites Belleville, responded to this reviewResponded July 14, 2009

Thank you for your review! We are happy to show that the Quinte Area has a lot to offer golf groups! With three amazing courses in the area Black Bear, Trillium Wood, and Timber Ridge.

Not only that but if you book the golf package you will save hundreds of dollars compaired to GTA courses!

Thank you again
Management

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Reviewed June 23, 2009

We are a group of 12 golfing buddies who have been doing trip for 18 years.

Decided to stay cloaser to home this year and chose the Belleville area.

The Holiday Inn Express met our needs to a tee. A great breakfast, comfortable and clean rooms as well as a pool and hot tub for after golf relaxation.

We played Smugglers Glenn, Black Bear, Trillum Wood and Timber Ridge. The management was able to secure tee times and made the trip that much easier.

Highly recommended.

  • Stayed: June 2009, traveled with friends
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Thank BANOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2009

My barbershop quartet, POLARIS (www.polarisquartet.com), had perfomed at the Empire Theatre on Saturday May 2, 2009 - and had the pleasure of staying at your hotel that night.

On behalf of the members of our quartet, I want to extend our thanks to the staff for providing us with a wondeful stay and also to compliment you on your nice new hotel. A very enjoybale stay indeed!

Moreover, we wish to bring to your attention the exceptional service we received from your staff member, Allison, who was working the late night shift at the front desk that night. Upon entering the hotel lobby after midnight, exhausted after a day of travel and performing, Allison overheard me mention to my wife that I would love to have a hot coffee before bedtime - but was too tired to go out and pick one up - especially at such a late hour.

It was then that Allison stepped forward and offered to make a couple of fresh pots of coffee in the hotel's "great room" for all 6 of us in our party. We were so greatful for her service, we sat in the lobby and sang a few songs for her while we waited for the coffee to be brewed. She then showed us into the great room and made sure we had all the fixings for our coffee, etc. We decided to drink out coffee downstairs in the great room, and being a singing group, we continue to sing a few songs while having our coffee. Allison was so greatful for our performances, she even brought us out a few complimentary danishes from the kitchen to have with our coffees! Talk about above-and-beyond service! We extremely grateful for these nice touches of true hospitality from your staff and will definitely be returning to your hotel anytime we are in the Belleville area again!

You are indeed luck to have such warm, friendly, and excellent staff such as Allison! I only hope that you share our letter of thanks with not only Allison herself, but other staff members and management.

Thanks so much for an enjoyable stay!

  • Stayed: May 2009, traveled with friends
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Thank PolarisLead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2009

I really liked this hotel. It helps that it was obviously newly built but the service was great- not excellent but better than expected, the rooms were VERY clean, they had a high-speed public computer, a full complimentary breakfast (as in fruits, pastries, bread, eggs, coffee, juice, muffins, etc), clean pool and amenities, free parking and much more.

We got a double twin bed room and it was more than decent. Bathroom was well-stocked and clean. They had a small flat-screen tv, coffees, mini-fridge and extra pillows. Overall, an excellent stay.

  • Stayed: August 2008, traveled with family
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Thank tunalala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressManagement, Manager at Holiday Inn Express Hotel & Suites Belleville, responded to this reviewResponded April 15, 2009

Thank you very much for your comments. Our management and staff take great pride in our hotel and it is nice to hear from our valued guests. Please think of us if you are ever in the area again.

Brad Williams
Manager

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Reviewed March 29, 2009

This was my first time staying at a Holiday Inn Express and thought the hotel in Belleville was a clean and comfortable option for a visit to Trenton. There were other options in Trenton; however, the Holiday Inn in Belleville looked like a much newer property than other options in Trenton. Check in was very smooth and the service at the front desk was quite cordial. Parking was free (to be expected) and my room was clean and had everything I needed for a quick overnight stay. My only complaint was that the room was quite cold on arrival but quickly heated up after I had adjusted the setting. We were also offered a complimentary hot breakfast which was pretty average but saved time in the morning as we didn't have to stop off at another restaurant. The stay was fairly good; however, the price for the room in this particular area was quite excessive. I believe the room rate was $120 and I believe a price of $80 would have been more suitable considering the property is fairly average overall.

  • Stayed: March 2009, traveled on business
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1  Thank reclermo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressManagement, Manager at Holiday Inn Express Hotel & Suites Belleville, responded to this reviewResponded April 15, 2009

I would like to thank you for your feedback. We have been open for a year and a half and we take all comments good or bad seriously and use them to better our hotel and service.

I believe that rate wise we are not as low are Trenton but we are not as expensive as Kingston. We are right in the middle! With the amenities that are offered the majority of our guests are happy to pay a bit more than the older hotels in our market.

Thank you again

Brad Williams
Manager

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Reviewed February 13, 2009

The new Holiday Inn hotels are the way all hotels should be! We stayed at the hotel for a hockey tournament on the weekend of January 9th-10th. We booked a two queen suite and were very surprised at the size of the room. It had a living area and a fridge/freezer and microwave which was nice for keeping the beer cold and making snacks for the kids. The room had a DVD player so we could let the kids watch movies we brought rather than the expensive movies other hotels have.

I almost forgot breakfast was awesome, they had eggo's with whip cream and chocolate chips for the kids and eggs and bacon for the adults!

We will be back next year!

  • Stayed: January 2009
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Thank JMorton123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressManagement, Manager at Holiday Inn Express Hotel & Suites Belleville, responded to this reviewResponded April 15, 2009

We are pleased you enjoyed your stay with us.

We are happy to get hockey teams during the winter months. We may not be the lowest priced hotel in town, but we do offer value for your money and your comments go to show our commitment.

Thank you

Brad Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Belleville

Address: 291 North Front St, Belleville, Ontario K8P 3C3, Canada
Phone Number:
Location: Canada > Ontario > Belleville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Belleville
Price Range: $136 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Hotel & Suites Belleville 2*
Number of rooms: 80
Official Description (provided by the hotel):
New Belleville, Ontario hotel offers convenient access to Quinte area. The new Holiday Inn Express Hotel & Suites in Belleville, Ontario provides modern comfort to guests looking for lodging in Belleville. Nestled near the Bay of Quinte and minutes from area attractions and the Belleville Industrial Park, our hotel is perfect for leisure and business travelers. Families will enjoy staying at our Belleville, ON hotel while they explore everything that the Quinte area has to offer. Nearby outdoor activities include skiing or snowboarding at Batawa Ski Hill, hiking, swimming or boating at Sandbanks Provincial Park and golfing at one of the 19 area courses. You can also enjoy seeing a show at the Empire Theatre or Yardman Arena, wine tasting on the Taste Trail, or shopping at the Quinte Mall near our hotel in Belleville. Our Belleville hotel near the Belleville Industrial Park is perfect for area business travelers. Our convenient location provides easy access to businesses such as Proctor & Gamble, General Mills, Kellogg's, Parmalat and Bioniche Life Sciences as well as to Belleville General Hospital and Loyalist College. During your stay at our hotel, enjoy a swim in the indoor pool and whirlpool or a workout in the fitness centre. You can surf the web with our free high-speed Internet access and eat well every morning at the free Express Start hot breakfast bar. Check out our great Belleville hotel deals and book your stay. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Belleville
Holiday Inn Express Belleville
Holiday Inn Belleville
Belleville Holiday Inn
Holiday Inn Express Hotel & Suites Belleville Ontario

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