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Fairfield Inn & Suites Belleville
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Reviews (292)
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All reviewswafflesoff the highwayhot tubsecond floorquinte malldeep endsitting arearoom was largethe breakfast areasofa bedmain buildingearly checkfree continental breakfastplace is cleangood sizefront desk staffwould stay here again
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139 - 144 of 292 reviews
Reviewed July 13, 2014

My parents and I stayed for an extended July 1 weekend, and enjoyed the hotel and its very hospitable staff. From the moment we booked with Jessica through our final goodbyes the staff excelled in their warmth, level of care and attention to detail - clearly a top-notch team!
Room and beds (even the sofa bed!) were very comfortable, and breakfast was ample, offering a full, tasty range of hot and cold options in a spacious setting. Hotel's external layout is a bit disjointed with separate buildings, but distances between are short and more than rewarded by well-appointed interiors and a fine set of facilities, including a well-designed pool area.
The hotel is well located for those wishing to explore Belleville and Prince Edward County, as we did - we will definitely be back!

  • Stayed: June 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank goingconcern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria D, Manager at Fairfield Inn & Suites Belleville, responded to this reviewResponded July 15, 2014

Dear Goingconcern,

Thank you for taking the time to share your experience with us. We are delighted that you and your family enjoyed your stay.

We greatly appreciate your feedback and all the nice comments as we always aim at providing exellent hotel service to all our guests.

We hope to see you back again with us in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014 via mobile

We stayed here one night in July. This was the best value we could find on Front Street. Two Queen size beds with a reasonable price tag. Next morning a continental breakfast with some hot items.
If we stayed in Belleville we would definetly stay here again.

Stayed: July 2014
Thank markBrantford_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia M, General Manager at Fairfield Inn & Suites Belleville, responded to this reviewResponded July 15, 2014

Dear Mark,

Thank you for very much for your feedback regarding your recent stay with us at the Fairfield Inn & Suites Belleville. It is wonderful to read your comments and that you found the hotel of good value. Our guest rooms with 2 Queen beds are very spacious and our location to HWY 401, Restaurants/Shopping and Sandbanks is a real plus for families and summer time fun.

We appreciate your feedback and hope to see you again in the near future.

Sincerely,
Georgia M.
General Manager

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Reviewed June 26, 2014 via mobile

Stayed midweek for a business meeting on site. Very clean, exceptional service by the staff. Right off Hwy 401for easy access and walking distance to many restaurants, mall, drug store, etc. Room was spacious, updated and would of received a 4 instead of a 3 except the bathroom, while updated, was very small for this 6' plus person. Overall a postive experience that is accurately described as a 3 plus.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TR1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia M, General Manager at Fairfield Inn & Suites Belleville, responded to this reviewResponded June 29, 2014

Dear TR1964,

Thank you for taking the time to share your experience with us. It's always great to hear nice comments from our guests regarding our custommer service and cleanliness of our hotel.

We also apreciate your feedback regarding the bathrooms. Please accept our apologies for any inconveniece you experienced regarding the size of the bathroom.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

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Reviewed June 19, 2014

If you have any sort of mobility disability, this hotel is not for you. From the moment you head to your room, you realize that this is an odd combination of new buildings and old, with no elevator. Yes, it's only 10 steps, but with bags, etc., and no ramp, this hotel is not an option for some. The staff are fantastic and can't do anything about the building, so keep that in mind.

There is literally no view to speak of from rooms 111 (my room) to about 131. If you're the kind of person who likes to look outside, make sure you don't stay in any of these odd numbered rooms. I can't speak to the other rooms.

The exercise room was fine and while the treadmill made some strange noises, nothing that was enough to stop me from continuing. There really are no running routes around here. Great location for restaurants and other amenities.

Breakfast is a typical one. It had all the basics, which is fine for me. I overheard some people complaining about it, but really, what do you expect for a continental breakfast?

If you have a car, there are many places nearby that you can check out. After I booked this hotel, other local people recommended another hotel that I should have stayed at. I think I'll try it next time I'm in Belleville.

Room Tip: Do not stay in the odd numbered rooms between 111 -131. Horrible view.
  • Stayed: June 2014, traveled on business
    • Value
    • Location
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Thank hardern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldAshley, Front Office Manager at Fairfield Inn & Suites Belleville, responded to this reviewResponded June 23, 2014

Dear hardern,

Thank you for taking the time to share your feedback regarding your stay with us. I'm so happy to hear that you enjoyed the service from our staff. I see that your stay with us was fine. I apologize that it wasn't wonderful though. We do understand that it can be inconvenient without an elevator and do our very best to direct our guests to easier entrances around the hotel with parking close and avoiding the steps. We are always listening for feedback on our breakfast and have expanded to include a great variety of hot and cold breakfast items and plenty of fresh fruit. We hope we have the opportunity to accommodate you again and please ask us about our running trails as we do have some beautiful running trails along the Moira River and Bay of Quite just minutes outside our doors.

Everything we do is aimed at providing an exceptional hotel experience and your feedback will help us to continue to strive for this.

Sincerely,
Ashley Plews
Front Desk Supervisor

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Reviewed June 15, 2014

This was a good stop for our trip to Ottawa. It was just off the 401. We were looking for a clean hotel with decent beds and that is what we received. The staff at the reception were fast and courteous and when asked offer local places to eat and a walk by the water was suggested. The waterfront was not too far away and after a long drive it was nice to be able to walk around the nice parks. The hotel was not fancy, but the room was clean and the king bed was very comfortable. Only downside was the lack of an elevator since we were on the second floor. Since we were travelling for the week, our big suitcases were a bit heavy to lug up the stairs. The free breakfast offered was the average self serve hotel breakfast but it helped to start the day. I would definitely consider staying here again the next time I am travelling this way.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AdventuresWithAlice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldAshley, Front Office Manager at Fairfield Inn & Suites Belleville, responded to this reviewResponded June 23, 2014

Dear AdventuresWithAlice,

Thank you for taking the time to review our hotel. Our guest feedback is very valuble to us and is greatly appreciated. We are glad that you enjoyed your stay with us and pleased that we provided good service and recommendations. We are also pleased to provide a clean and comforable room and strive for this everyday. We do understand that the lack of elevator can be inconvenient and do our very best to provide a first floor rooms as much as we can and try to help with luggage every chance we can. I am sorry that we didn't help you with that and will be happy to do so when you stay with us again.

Everything we do is aimed at providing you with an exceptional hotel experience. Thank you again for sharing your experience with us so we may always continue to improve.

Sincerely,
Ashley Plews
Front Desk Supervisor

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