I booked our rooms (we got 2 adjoining rooms) on the phone and when I arrived to check us in, the rooms (both with 2 double beds) were different rates. When I asked the clerk about it, she stated that I had been quoted the wrong rate for both rooms - wouldn't move the higher rate to the lower rate (which would have been the best customer service as the lower rate was the one I was quoted) and had some real attitude.
The rooms were dingy. There were sticky areas on surfaces and the one of the bathrooms had a faint urine smell (questionable on the cleaning). When my husband went to ice (we were on the ground floor), the ice machine on the 1st floor wasn't working so he had to go up one floor to get some. Also, the pop machines on both floors weren't stocked and were empty of 2 out of the 4 pops ON BOTH FLOORS. When he went to the lobby to ask about it, the clerk was absolutely disinterested.
The service was marginal and honestly not worth what we paid to stay by far. Won't go back.
- Official Description (provided by the hotel):
- Welcome to the renovated Comfort Inn Belleville. The hotel is conveniently located just south of the 401 and is within walking distance to many restaurants as well as the Quinte Mall. The hotel is a short distance from the Quinte Sports Center (home of the Belleville Bulls OHL team), the Belleville Industrial Park and Loyalist College. Visit the Glanmore House Museum or tour the County. Golfing, fishing and boating facilities are located nearby. Enjoy a free hot breakfast daily in the breakfast room. Items include eggs, bacon or sausage, hot and cold cereals, freshly made waffles, yogurt, fresh fruit, assorted bread items, juice, coffee and tea. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Belleville Hotel Belleville
- Belleville Comfort Inn
- Comfort Inn Belleville Ontario