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“Hair in the bed before we got in it !”
Review of Super 8 Barrie

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Super 8 Barrie
Ranked #2 of 19 Hotels in Barrie
Reviewed June 2, 2014

We stayed here last night and before getting into bed my wife noticed hair in the sheets, yes pubic hair.
Not just one but four or five.
Needless to say we called front desk, she came up and was shocked.
She said she could not get hold of the manager. We felt for this poor girl.

She took pictures as we did and said she could not get us clean sheets cause house keeping was gone. We slept in second bed, no manager but full bill under the door.
We had a business meeting in this hotel the entire next day and requested that the manger please come and see us and he would not.
The receptionist said she could offer us 15 percent off, not what we wanted, we wanted to discuss this with the manager.

We will never, never return to this hotel. What an awful experience we will stay at the holiday inn on the other side of Bryne drive. Next meeting we have at this hotel.

  • Stayed: May 2014, traveled on business
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1  Thank Craigparrysound S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mick A, General Manager at Super 8 Barrie, responded to this reviewResponded June 6, 2014

Thank you for taking great time and effort to write this false review of our property. We have absolutely no record of your complaints and none of our front desk agents had come into your room to view what you claim to have found in your bed. If a guest is unsatisfied with the condition of their room for whatever reason, we are happy to provide an alternate guest room and more than willing to provide a free upgrade. Claiming that one of our front desk agents entered your room and 'took pictures' raises red flags as to the credibility of your review. Managers are more than willing to meet with unsatisfied guests and once again there was no effort made to contact a manager. As Barrie's top-reviewed hotel property, currently sitting at 502 reviews, we are proud to say that only 1.39% of our guests have rated us 1/5. Every once in a while, we are faced with unreasonable guests who try their level-best to cause commotion in an effort to receive a free night's stay from a hotel. We are grateful for your decision not to stay with us in the future and would recommend you to arrange your future meetings at another hotel.

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692 - 698 of 1,197 reviews

Reviewed June 2, 2014

I decided to do a week's stay with the Barrie Super 8. I don't usually stay at Super 8 properties (I generally prefer higher end hotels) however this one seemed better than average, and was over $300 cheaper (for the week) than the Holiday Inn Express / Hampton, and looked *almost* as nice.

The location is fantastic. Very easy to get to Highway 400, even at busy times of the day. There are plenty of great places to eat within a 15 minute drive (or less!). There is an East Side Mario's on the property that will deliver room service if you wish.

Also in the immediate area is a Walmart and a Sobey's, in case you are are looking for snack or toiletry items.

The check-in process was easy and friendly. I was pre-placed in a room on a non-pet floor just as I had requested in the online booking. The check-in clerk gave me all the info on pool, breakfast hours, etc quickly and efficiently.

Once I got to my room I inspected it for cleanliness. The room was very clean and generally in good condition, but the hotel is showing some signs of age. For example a crack in the wall above the door, dings in the wall from bumped with luggage, etc. Nothing that was a problem -- just little things.

The room was nice, large bathroom, nice little counter for coffee/tea etc, comfortable mattress, 3 pillows per bed, a nice TV, a small table with 2 chairs, etc.

There were only two cleanliness problems with the room -- 1. the drawers in the dresser had "bits" of "stuff" in them. (I didn't use the drawers). No reason those couldn't have been clean. and 2. the bottom of my table had some gross sticky stuff on it -- which I discovered when I reached the pull the table out from the wall.

Otherwise the room was totally acceptable and I was glad to be home each day.

Breakfast had good hours, served in the lobby. Each day there was coffee, eggs (either scrambled or some sort of cheese filled ones), sausage, toast/english muffins/bagels/muffins, waffles, orange juice/cranberry juice and cold cereals (including 'kid treat' cereal like fruit loops) Food was always hot and fresh.

The breakfast area had lots of room to sit, although it did fill up on some days. (Breakfast was complimentary)

Amenities - the wifi was excellent for most of my trip, but the last few days it was almost totally unusable. We also had a bus load of people (literally) show up that day, so I assume it was just over saturated.) The "pool" is the smallest pool I've ever seen in a hotel.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Super 8
Thank Dave V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mick A, General Manager at Super 8 Barrie, responded to this reviewResponded June 11, 2014

Dear Dave V,

Thank you for your great review! We are glad that we exceeded your expectations during your stay at the Super 8 Barrie and look forward to your next visit!

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Reviewed May 28, 2014

My family and I visited this Super 8 location for both business and as a weekend getaway with the family. At first we were skeptical of reserving because it was our first time visiting a Super 8 hotel, but to my surprise, we were treated like we were at a 4 star hotel! The breakfast buffet was delicious, and the room was fairly spacious. The location was extremely convenient with many restaurants and attractions around, so if you are travelling with kids, this is an ideal place.
We got much more than what we paid for! If we plan a trip to Barrie again, we will definitely go back to this hotel.

  • Stayed: November 2013, traveled with family
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1  Thank explorers009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mick A, General Manager at Super 8 Barrie, responded to this reviewResponded June 2, 2014

Dear explorers009,

Thank you for your great review! We are thrilled by your assessment of our property and are humbled that you felt that you were staying at a 4-star hotel! Our entire team tries its level-best to ensure that our guests are made to feel at home throughout their stay! We are glad that you enjoyed our SuperStart Hot Breakfast Buffet and thank you for pointing out our great value! We look forward to hosting you again!

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Reviewed May 27, 2014

  • Stayed: May 2014, traveled with family
    • Value
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Review collected in partnership with Super 8
Thank Blair B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mick A, Manager at Super 8 Barrie, responded to this reviewResponded May 27, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 24, 2014

  • Stayed: May 2014, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Super 8
Thank M9223NDMaria
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mick A, General Manager at Super 8 Barrie, responded to this reviewResponded May 27, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 22, 2014

  • Stayed: May 2014, traveled solo
    • Value
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Review collected in partnership with Super 8
Thank foxycdn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mick A, General Manager at Super 8 Barrie, responded to this reviewResponded May 27, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 22, 2014

We stayed at the Super8 for a week in May as our "gateway to the wilderness"! As a precaution, we booked the jacuzzi suite, as we figured we would need pampering after exploring all day! It was the best thing EVER!!! The breakfast was more than adequate, with quite a large choice considering. The staff were really nice and helpful. The only downside was the rubbish truck coming round at 04-30am!!! Apparently, they have spoken to them about the time before but to no avail! Apart from that, I thought it was real value for money!

Room Tip: I would recommend a jacuzzi suite.
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  • Stayed: May 2014, traveled as a couple
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Thank tatts10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mick A, General Manager at Super 8 Barrie, responded to this reviewResponded May 27, 2014

Dear tatts10,

Thank you for your great review! We are thrilled that you enjoyed staying in one of our Jacuzzi Suites during your week-long visit at the Super 8 Barrie! We are thankful for your great comments regarding our free SuperStart Hot Breakfast buffet as well as your kind words for our staff! We apologize for the inconvenience that you had experienced and have taken steps to ensure that there are no future disturbances. Hope to see you again!

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Additional Information about Super 8 Barrie

Address: 441 Bryne Dr | Ontario, Barrie, Ontario L4N 6C8, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Barrie
#2 Business Hotel in Barrie
Price Range: $64 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Barrie 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Super 8 Barrie is one of the city's newest hotel properties. We are located in the newly developed south end of Barrie and within walking distance to major restaurants, coffee shops, banks and retail outlets! Our 82-room, 4-storey hotel property includes a variety of guest rooms and suites to suite your needs. Spend a night in one of our Traditional Rooms with 1 King or 2 Queen-size beds. If you're looking to treat yourself, you can spend a night in one of our Superior, Jacuzzi or Family Suites for an additional $10. Our Executive King Suites include a king-size bed, fireplace with sitting area, pull-out sofa bed, jacuzzi tub and wet bar! All of our rooms come fully-equipped with a mini-fridge, microwave, coffee-maker, iron/ironing board, hairdryer and brand new 32" flat screen LED TVs. All of our guests receive a free SuperStart Hot Buffet Breakfast with either cheddar cheese omelettes or scrambled eggs, sausages, Belgian Waffles and a variety of cereals, breads, muffins, yogurt, fruits and juices. Coffee and tea are available in the lobby 24-7! We also have a pool, hot tub and 24-hour fitness centre! Our Business Centre is available 24-7 for guests and we also have faxing, scanning and copying services available! Our guests also enjoy access to free high-speed wireless internet throughout our hotel! We are 100% smoke-free and pet-friendly! We look forward to hosting you during your next visit to Barrie! ... more   less 
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Also Known As:
Super 8 Barrie Hotel Barrie
Super Eight Barrie
Barrie Super Eight
Barrie Super 8
Super 8 Barrie Ontario

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