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“Get it together!!”

The Works Gourmet Burger Bistro
Ranked #106 of 516 Restaurants in Barrie
Restaurant details
Reviewed August 3, 2013

We have given this place two tries and will give it another but hope they pull it all together. They have renovated a great place and the burger concept has promise but there are problems. The staff is not very well trained. Why wait for the drink and food to come out before putting all the condiments on the table; then the guest watches there food get cold while waiting for the relish and mustards. Dijon mustard is not exotic; put it on the table! In the hot weather, if the garage door at the front is up, in come the dust, flies and street noise--not pleasant and out goes the air conditioned cooler air. Build a patio for those who want to eat al fresco and give the rest of us what we want indoors. Train the waitstaff on what the guest wants--knowledgeable competent service; we do not want an extra guest at our table asking if things are OK as we take each mouthful. Asking once is usually enough. Don't waste your chance to be a success

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Thank GerryToronto_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 - 103 of 103 reviews

Reviewed July 27, 2013

This new restaurant specializes in Gourmet Burgers giving you a choice to build them however you would like from what kinds of meats (or proteins) to type of breads. They have a large variety of signature burgers that are original and tasty! Adding Montreal type smoked meat is awesome and one of their specialties. Although if you do go that route, you also have to get a side 'poutine' which was done correctly with fresh cheese curds and homestyle cut fries covered with the restaurant's own gravy. They carry a large variety of beers and make their own lemonade which comes in a full 2 cup measuring cup. While you eat you can admire the tremendous views of Lake Simcoe. The staff was very accommodating. They close at 10:00 pm and let us in at 10:00 pm, essentially keeping their staff there for another hour. We were never hurried and they were genuinely happy to take the time to serve us. Let's face it, any place can make a burger, but with 'The Works', not only are the burgers excellent (not any place can say that) but from the cooks to the owner, you felt welcome, and our waitress was fantastic at describing their menu even though they have only been open for a couple of weeks. After a long day of traveling this was the perfect way to end the evening, albeit somewhat late. The whole experience was memorable. Their kids menu is so-so and not elaborate, but they work hard to provide what the customer wants, even the very young tired ones. In the end, as soon as you leave you know that you will be going back to experience it all again.

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1  Thank 112DesMoinesTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2015 via mobile
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1  Thank Bernd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2015 via mobile
Google Translation

Thank Ben_chLuzern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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