Williams has always had an advantage over many cafés due to their comfortable and largish facilities. That is all I can say that's good about the Barrie location as this place has to be the worst run, slowest service and dirtiest around. There weren't many people there but the overstaffed facility just couldn't get it together. People were being served 1 item at a time - one person at your table might get their coffee (should have been poured on the spot at the cash desk) and then 10 minutes later another person at the table would get their food but no drink. The one bringing items to the table apparently couldn't carry more than 1 thing at a time. In addition most of the tables were dirty covered with cups, plates, crumbs and spills. So here is the staff-1 at the register punching in orders at a snail's pace, one behind the counter making drinks but in no specific order-1 drink for this table then another table instead of completing a single order, a food prep person, one to bring food to the tables 1 item at a time and never to the same table and the other one - sitting at one of the tables gobbling down a large plate of food. All in all a very frustrating experience! Reaching the end of my rope-my companion had her iced coffee but no croissant, me no drink, no muffin-I went to the cashier (who was doing nothing) and instructed her to get the missing items for me. I wasn't leaving that spot-wanted the coffee and desserts handed to me and I would take them to the table myself. Guess what? I won't be going back there again and will look with a very critical eye at other Williams as well as this is not an unusual occurrence at these places. On a scale of 1-10 we are in the negatives.
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