I went to this resort as part of a Bridal party. We stayed 2 nights the first night we were in the bridal suite and the second night in our own rooms. Their check in time is at 4:00pm we asked for a early check in as we wouldnt be able to check in at 4 cause we will be at the wedding. They didnt have any of our rooms ready prior to this ( we left at 4 to head to the wedding even!) As well a couple that had a reservation they messed up and didnt have their room at all. They were rude when you were explaining the situation to them. Im not one to complain about a place either, I just think if your running a resort you should have staff that dont talk back to the customers. Dont get me wrong the rooms were beautiful! Just very poor customer service.
- Official Description (provided by the hotel):
- Luxury Condo-Suites only 1 hour north of Toronto only minutes north of Barrie. Family vacations, golf & ski getaways, romantic retreats, excellent nightly rates and more! Oversized Studio suites (400 sq ft) with private balcony and kitchenette. 1- and 2-Bedroom suites (800-1200 sq ft) with fireplace, jetted tub, balcony, laundry. On site pool, hot tub, kids pool, fitness room and activities program 7 days a week. ... more less
- Also Known As:
- Carriage Hills Hotel Barrie
- Carriage Hills Barrie
- Carriage Hills Resort Barrie, Ontario