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“Barrie trip”
Review of Knights Inn Barrie

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Knights Inn Barrie
Ranked #16 of 19 Hotels in Barrie
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238 reviews from our community

Traveler rating
    46
    35
    28
    38
    91
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55
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38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
  • Portuguese first
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English first
Mount Brydges, Canada
1 review
Reviewed August 28, 2013

Where do I begin....the room itself was musty and grimy. There were a few holes in the walls, some had been spackled over and but never sanded down and painted. There were rips in the carpeting, the outlets didn't work and the TV didn't work. The bathroom was moldy with cracked tiles and even some missing in spots. The glass in the bathroom window was broken and had been TAPED back together. Both voices and footsteps from adjacent rooms as well as the room above could be heard throughout the night. My husband and I would rather sleep in our car than spend another night at this hotel. I can not believe Howard Johnson allows to keep this hotel to keep such low standards. I phoned the manager and all he would do is offer a discount on my next stay.....no thank you!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHIVA140, General Manager at Knights Inn Barrie, responded to this review, November 1, 2013
I'm sorry that you had a poor experience with us. Please know that if you are ever dissatisfied with your room, please feel free to alert us asap, and we'll do what we can to help. Please give us a try again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshawa, Ontario, Canada
1 review
Reviewed August 26, 2013

I booked this hotel through Expedia for my husband because he needed a hotel for a week for work and the price seemed fair. When he arrived he asked for a room with a fridge because he brings food for the week. We had just done the same thing with a Howard Johnson in Hamilton and they had no problem giving him a room with a fridge. THIS hotel refused to do so. They claimed we could have to cancel our reservation (thus getting charge a FULL night's stay) and book a room with a fridge FOR MORE MONEY!!!! $30 EXTRA! Again, the one in Hamilton had no problem with this, nor did they charge extra money.
When I phoned Expedia to cancel, I was informed of the cancellation fee and I explained to them why I was cancelling, so she called the hotel to try to get them to waive the fee and they would not!
So we cancelled and my husband went to a much nicer hotel with kinder staff! I cannot believe the way we were treated. All other Howard Johnson's have been amazing!

Room Tip: Don't stay here!
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  • Stayed August 2013, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Tutak0930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHIVA140, General Manager at Knights Inn Barrie, responded to this review, November 1, 2013
First of all, I am sorry for the difficulties you faced when you stayed with us. It looks like there was a mix up involving Expedia.

While you did indeed ask Expedia for a room with a fridge, they booked you one of our rooms that did not include one. The day of the booking, we cannot change Expedia's bookings ourselves, as per their policy. You would have to cancel with them directly, and then book again. We would not charge you for the room, since you did not use it, however Expedia would, again as per their policy since the cancellation would be considered "late".

Regardless, I apologize for how you were affected by this mix up, and hope that you give us another chance in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Knights Inn Barrie

Property: Knights Inn Barrie
Address: 150 Dunlop St W, Barrie, Ontario L4N 1B2, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Barrie
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Barrie 1.5*
Number of rooms: 42
Official Description (provided by the hotel):
Downtown location on site bar and grill restaurant walking distance to down town Barrie and beach. ... more   less 
Reservation Options:
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Also Known As:
Howard Johnson Express Inn Barrie Ontario Hotel Barrie
Knights Inn Barrie Ontario

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