We booked this motel months in advance and the staff we very rude, we were disgusted at how they spoke with customers at the front desk and we were then put in a smoking room. We asked for a different room and were told no. The lady in front of us cancelled her room because they didn't need it and the front desk girl was ignorant and said that they could not give the room to us because it was booked online. Both ladies, the blonde and red head were ignorant and should not work in customer service that is for sure. The room was disgusting and the smell was horrible. Never again, we wrote to management and did not even receive a response. Great customer service would usually include an apology at the least! Very disappointed. We ended up cancelling our room and driving back home.
Property: Travelodge Barrie On BayfieldAddress: 300 Bayfield St, Barrie, Ontario L4M 3B9, Canada
Location: Canada > Ontario > Barrie
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Ranked #15 of 19 Hotels in Barrie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Barrie On Bayfield 2*
Number of rooms: 130
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- Also Known As:
- Travelodge Barrie On Bayfield Hotel Barrie
- Travel Lodge Barrie
- Barrie Travelodge
- Barrie Travel Lodge
- Travelodge Barrie On Bayfield Ontario