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Comfort Inn & Suites - Barrie/Essa Road
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Reviews (177)
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All reviewscurling bonspielroom was cleanwafflesmandarin restaurantoff the highwayfront desk staff were very friendlyrecommend this hotelquick stopmorning breakfastthis past weekendwould stay here againcoffee makerbedslobbygweninnsmotel
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Reviewed May 4, 2014

Spent two weeks here on business. Overall it's an okay place to get some rest. Decent breakfast and all but one of the staff were very kind and helpful. I'll stay again on my next visit because of it's location, reasonable rate and generally warm service.

  • Stayed: May 2014, traveled on business
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Thank southmtn2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIB-Manager, Guest Relations Manager at Comfort Inn & Suites - Barrie/Essa Road, responded to this reviewResponded May 6, 2014

Thank You for completing your online review about your two week stay with our hotel.

Your feedback will be relayed back to our staff so that we can ensure customer service always exceeds expectations.

Each day we are serving different menu items for breakfast including bacon, sausage, scrambled eggs, patties, omelettes and pea meal bacon. We are glad that the breakfast experience for you was decent.

Currently, all of our bedding has been upgraded so that we can provide guests with a more satisfactory rest.

We look forward to having you back again for your next business trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

We stayed at the Comfort Inn for a volleyball tournament March 3-5. The hotel had a great rate for those staying for the tournament and included a decent hot and cold breakfast. The room was an adequate size for two, and for the most part the hotel was quite comfortable.It was located in a great location right off the highway and close to many eateries. Nevertheless, there were a few issues. Our toilet got plugged 3 times during our 3 day stay and despite prompt service from maintenance they never really did resolve the issue. Although cleanliness was not an issue, I did notice a morsel of muffin that remained on the carpet in the hallway for the 3 days. For the most part, the front desk were friendly and dealt with all our issues satisfactorily.The bed and pillows were extremely soft, and didn't lead to a good night's rest. I don't think we'd return, but all in all there could have been worse places to stay.

  • Stayed: March 2014, traveled on business
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Thank CabanaBoyToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIB-Manager, Front Office Manager at Comfort Inn & Suites - Barrie/Essa Road, responded to this reviewResponded March 8, 2014

Thank You for writing a review on your recent stay at the Comfort Inn & Suites Barrie.

We are happy that the stay during the Volleyball Tournament was satisfactory, and do apologize about the maintenance issue with the toilet. We do our best to maintain cleanliness in both guest rooms and public areas.

Our bedding program is being updated in the late Spring/ Early Summer, and we will have two pillow choices on the bed both firm and soft, as-well-as duvets and new coverlets.

We do hope that you will return should you be in the Barrie Area again.

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Reviewed February 18, 2014

We stayed here for a broom ball tournament in Feb. 2014 with children. Nice easy location, Tim Hortons, Wendy's and Pizza Hut are all next door which was very convenient. Lots of free parking and free wifi. Staff was friendly. Breakfast was included, with a good variety, everything looked good but nothing tasted that great.

  • Stayed: February 2014, traveled with family
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1  Thank Kerrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIB-Manager, Front Office Manager at Comfort Inn & Suites - Barrie/Essa Road, responded to this reviewResponded February 22, 2014

Thank You for taking the time to comment on your recent stay at the Comfort Inn & Suites.

Our staff are pleased that you enjoyed your stay; we strive to provide everybody with the best service.

If you can contact the hotel and provide feedback on the breakfast items and improvements that you would like to see for your next visit to our hotel, it would be greatly appreciated. Our management has taken great strides to improve the overall quality of our breakfast items.

We look forward to having both you and your family back in the future.

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Reviewed November 24, 2013 via mobile

Stayed here for a weekend for a broomball event. Rooms were clean, service was great, staff were friendly. As soon as the snow began, the exits were salted. We had the continental breakfast, the bagel I took had mold on it, muffins were dry. So next day we just had fruits and yogurt.

Stayed: November 2013
1  Thank catherine t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIB-Manager, Front Office Manager at Comfort Inn & Suites - Barrie/Essa Road, responded to this reviewResponded November 25, 2013

We appreciate your taking time to write your review.

Excellent Customer Service is always our focus.

My sincerest apologies about your breakfast experience. We will thoroughly review the quality of our breads and pastries to ensure that there is not a repeat of this incident.

We look forward to having your team back, should you be back in Barrie for a future broomball event.

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Reviewed November 23, 2013

Always a pleasure to stay here. The breakfast was great and even the last morning when we had to be up and gone long before breakfast was served there was muffins, coffee, yogurt, juice etc for us....see you in February....The only disadvantage is the fact is that is no elevator although there are some rooms that you can go in the level but then you are a long way from the elevator....Not a big deal for us...

Room Tip: 228...great
  • Stayed: November 2013, traveled on business
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1  Thank JANET B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIB-Manager, Front Office Manager at Comfort Inn & Suites - Barrie/Essa Road, responded to this reviewResponded November 25, 2013

Thank You for your kind words. We are happy that we were able to meet your needs.

Our hotel offers first and second floor ground level access should you need a walk in floor in the future.

We look forward to welcoming you back in February.

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