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“great experience”

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Best Western Plus Chocolate Lake Hotel
Ranked #10 of 28 Hotels in Halifax
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 30, 2008

small and friendly. All rooms are recently renovated and beds are very comfy as well. Loved the view of the lake. Very recommendable.

  • Stayed: June 2008, traveled with family
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Thank adila9119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,319 - 1,325 of 1,376 reviews

Reviewed June 27, 2008

i travel once a month on business to halifax ,i did stay with best west previously,but my third stay was a bit different, ,i booked on line as always ,while i was checking in i requested a room with 2 beds as always ,''although i requested 2 beds when i booked ,but was told when you book on line ,you don't necessary get what is requested ,so i took the room that they gave me ,when i arrived to my assigned room ,there was only 1 bed ,i go down to the desk and tell them i requested 2 beds ,they then asked me if i used the room in any way ,i assured them i only opened the door and left,they then assigned me another room ,i moved again from the eight back to the sixth floor only to find the room was occupied,and again asked if i used the room,they again gave me keys that would not open my door ,down again to the desk ,then they assigned me keys back to the 8th floor ,i go yet again to the eight floor ,finally 2 beds ''that i requested in the first place ''',after several moves of my luggage i try to settle in for some much needed rest ,only to be awake all night by party people ,after 2 calls to the front desk ,i was told, we had security on that floor all evening ,and i don't understand why you were put on a party floor,needlesly to say when i checked out very early the next morning ,i did tell them ,i would not be returning ,i did phone the #for best western ,i understand that chocolate lake in halifax is a franchise ,what was obcene to me ,no apology,i was told after my complaint i would be hearing from best western by e-mail or by telephone ,i heard nothing! needlesly to say ,i opperate a fine motel on'' the world's famous cabot trail,' and will be advising people not to stay at best west ,chocolate lake !!!!!!!!!!
i am very proud to sign my good name christine coolen!!

  • Stayed: March 2008, traveled on business
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1  Thank christine028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2008

What a wonderful place to stay. We had a beautiful view of the lake and the staff were so friendly and helpful. We loved having the dog greet us when we went throught the lobby. It was nice having a good restaurant in the hotel.

  • Stayed: June 2008, traveled as a couple
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Thank SuzyQEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2008

You can't go wrong with this hotel. Everything was just perfect: staff, hotel design, lake view room. I have travelled a lot, but this hotel is really outstanding..

  • Stayed: June 2008, traveled with family
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Thank Alerdino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2008

Having a dog on site, makes this hotel stand out above the rest for me. I spend from the end of Jan to the end of May on the road, with little time spent at home. Cocoa the live in hotel dog, is a breath of fresh air - making the hotel more homey. Also the smell of chocolate in the entryway, which I thought was my imagination, is genius.

The rooms are nice and there is a ton of delivery restaurants - I did order room service the first night but it wasn't quite what I had in mind (do not order the calamari) and I end up going to Subway, which is the next building over.

  • Stayed: April 2008, traveled on business
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1  Thank jeszabelle314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2008

This hotel is great! The beds were very comfortable and everything was spotless. Our room was even tidied and vacuumed when the beds were made, etc. Everything was new and clean. We were on the 8th floor so the room had a lovely view. We were sad that we didn't bring our skates to skate on Chocolate Lake.

The pool was under construction but we didn't care too much as it's still winter.

Amenities are good. There is even a laundry room on-site for longer stays.

The hotel is only a $10 cab ride from downtown, so if you want to go out and party, you don't have to drive home.

There is also a small restaurant across the street that had good breakfasts and a Subway and convenience store right beside the hotel.

The rate we paid was very reasonable, and definitely worth it. I would stay here again if ever go back to Halifax.

  • Stayed: February 2008, traveled with friends
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3  Thank vividexpression
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2007

This property just opened last week, (mid-Oct) and, while they're still finishing a few cosmetic details, it is an excellent hotel. I'm staying for over a week and no complains at all. The rooms are awesome; a "cut-above" the typical room you'd expect in a similar type of hotel. There's both free WiFi & wired net in the rooms, and my only problem was that I lost internet for one night while the IT guy worked on the problem & fixed it. The staff are great, super helpful etc. There's a restaurant, but it hasn't quite opened yet.
The location is pretty good too - 10min from downtown Halifax, on the main bus lines and right on this beautiful wooded Lake.
They have an in-house dog named cocoa who's very friendly too!
Overall, a good experience and once it's full done in a couple of weeks it'll be a good alternative to the more expensive downtown hotels.

J. Little

  • Stayed: October 2007, traveled on business
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16  Thank JamesRAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Chocolate Lake Hotel

Address: 20 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Halifax
#5 Business Hotel in Halifax
#6 Romantic Hotel in Halifax
#6 Family Hotel in Halifax
Price Range: $90 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chocolate Lake Hotel 3*
Number of rooms: 142
Official Description (provided by the hotel):
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 
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Also Known As:
Best Western Halifax
Halifax Best Western
Best Western Plus Chocolate Lake Hotel Halifax, Nova Scotia

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