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“comfy, clean and homey hotel”

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Best Western Plus Chocolate Lake Hotel
Ranked #10 of 28 Hotels in Halifax
Certificate of Excellence
GreenLeadersBronze level
New Brunswick Canada
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“comfy, clean and homey hotel”
Reviewed February 25, 2013

We reside at the province next to Nova Scotia and my husband travels to this one alot and always stays at this hotel. Pretty bad when the employees know him by first name. Anyway, our daughter was looking at going to a university nearby the hotel, so she and I stayed at BW Chocolate Lake. I love this beautiful new hotel. View of lake is amazing, convenience of the restaurant/lounge in hotel is thumbs up. And who could resist but loving the welcoming Ambassadar Coco, the Chocolate Lababrador.. what a great doggie:)

Room Tip: as for a room facing the lake, beautiful view in the morning.
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  • Stayed November 2012, traveled with family
    • Value
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Helpful?
Thank KimmieBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
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English first
Raleigh, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 19, 2013

BF and I stayed here for two nights during a two-week motorcycle trip. Very nice. The stay included a breakfast buffet which exceeded our expectations. We enjoyed breakfast overlooking the lake both mornings. All of the hotel staff were friendly and helpful. The rooms were clean and spacious enough to hold all our gear. As you can imagine, we were not interested in driving ourselves many places so being steps away from the bus stop was perfect. The bus dropped us at the harbor and we were able to easily make our way around downtown Halifax on foot. When we wanted to explore, Peggy' s Cove was an easy trip and a great way to spend a half day.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank KWJunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blomidon, Nova Scotia
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 10, 2013

I stayed at this Hotel for 2 nights at Christmas time, with my wife and in-laws. My in-laws had made the bookings, but my wife subsequent to their booking found a site on-line where the rooms were cheaper. When the front desk was asked about it, they said to show the proof, so we went on line on their guest PC , found the discounted rates, took a copy of it to the desk, and the staff cheerfully gave us the discounted rate, dispite the fact the in-laws had already checked in. Upon getting to our room, we were very happy with it, except it faced road-side, and being a light sleeper, I called the desk and asked if I could be moved. No problem was their reponse, and we quickly were moved to the opposite side, facing Chocolate lake.

Everything about the room was just fine. Very clean, good beds, and great pillows, WiFi, etc. They also looked after my in-laws, who needed a wheel chair accessible room. They were delighted.

The breakfasts served (no charge) were as good as you will ever get at a hotel. Many choices of hot and cold dishes, and the staff were very courteous and helpful, and always insured that the dishes were well stocked. Newspapers were in the dining room for the guests use, along with TV to watch the news. Christmas time is not always a great time to spend at a hotel; however, in this case the entire staff made us feel entirely welcome and 'at home'. Good job!

Room Tip: Go lake side...nice, quiet view!!
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  • Stayed December 2012, traveled with family
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Helpful?
Thank BlomidonBud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 4, 2013

I arrived quite late, but was expected, which is nice. Travelling solo on business trips & knowing that someone is expecting you at the other end is a good feeling! Room service was closed for the night, but the front desk clerk provided me with several brochures of local places that delivered food, with her recommendations. It was a 4 night business trip, room service every night was prompt, extremely friendly staff, the food hot etc. Internet service was very quick, so working at the well lit desk during the evening was easy to do.
The bed was exceptionally comfortable, as were the pillows. When you are away from home, these are very important to me!!! The hotel is situated in a lovely area of Halifax, very pleasant and safe for evening walks.
The complimentary breakfast buffets are hot, well stocked, plenty of choices for a healthy start to the day overlooking the pretty Chocolate Lake. Local newspapers are available to start the day, the staff are friendly, efficient, tables cleared quickly. Food was nicely presented, replenished quickly.
This hotel is usually my first choice when staying in Halifax for business, and will continue to be in the future. Good value, clean rooms, excellent service. Rooms appear to be renovated, at least mine was! My only request was I would rather see proper glassware in the rooms instead of wrapped plastic, but that is just a preference. Other than that, I have stayed here nearly a dozen times and will continue to in the future.

Room Tip: ask for a lake view room......very pretty view of Chocolate Lake. Just keep the curtains closed in t...
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  • Stayed January 2013, traveled on business
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Helpful?
Thank 832DonnaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, February 6, 2013
Thank you so much for your feedback. We know how hard it is to be away from home-for any length of time. So we always go out of our way to make you, our valued guest, feel like you are part of our family! Business or pleasure, we can't wait to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed February 1, 2013 via mobile

This is the second time we have stayed here. Staff are great and the breakfast buffet was great (could be changed up a bit as we are here for 5 nights. We had a small problem with our room that they took care of promptly. We will stay here any time we come to Halifax NS.

  • Stayed January 2013
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Gord2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton NB Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 23, 2013

All went well with check in and the rooms were fine. Could have had better toiletries(no moisture lotion offered). Breakfast buffet included with fair assortment but gets pretty boring after 3 days.
The staff were very upbeat and helpful which is a pleasant change. Love that they have a resident Chocolate lab that often greets you at the front desk! Especially nice in summer as the property is in residential area and views a lake.

Room Tip: Ask for higher floor on lake side!
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  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank HezCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, February 6, 2013
Hello HezCanada, thank you for taking the time to post your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 21, 2013

I had an excellent stay Friday and Saturday at this very very pleasant hotel.
Everything is excellent. From my arriving until departing, I used the Bar and Restaurant the service and food is excellent. The Full Cooked Buffet Style Breakfast is plentiful.
An excellent King bedroom #902 top floor at the end of the hall and overlooking the lake is fantastic! Wireless or Wired internet is flawless. I have to return to the area at least once more this year, I will be staying here again.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank steveof5-0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at Best Western Plus Chocolate Lake Hotel, responded to this review, February 6, 2013
Hello Steveof5-0
Our thanks, for sharing your experience with everyone; we love to hear how we do. We are also so very happy to hear that we met all of your needs. (We also agree that your room has an awesome view!!)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Chocolate Lake Hotel

Property: Best Western Plus Chocolate Lake Hotel
Address: 20 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Halifax
#3 Green Hotel in Halifax
#5 Business Hotel in Halifax
#6 Family Hotel in Halifax
#6 Romantic Hotel in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Chocolate Lake Hotel 3*
Number of rooms: 142
Official Description (provided by the hotel):
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 
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Also Known As:
Best Western Halifax
Halifax Best Western
Best Western Plus Chocolate Lake Hotel Halifax, Nova Scotia

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