We had planned to stay in Halifax for a week this past August. We booked in January and put our 50% deposit down on the Blue Room and the Pink Room. We wound up changing our plans and cancelled our reservations 8 days before our originally scheduled arrival (well within the 48 hours required). I cancelled our reservations by e-mail and voice mail on our cell phone, both of which were acknowledged. That was on August 8, 2011.
After involving Nova Scotia Tourism, the Nova Scotia Bed & Breakfast Association and the Better Business Bureau we finally received our refunds today - October 31, 2011. It has been the most arduous process to get Joan to conduct herself in a professional manner and I am convinced that we would still be waiting for replies had I not involved the above-noted.
Please be cautious when booking.
- Also Known As:
- The Verandah B&B Halifax, Nova Scotia