We didn't get the room we requested. When my husband went to complain, they gave us a room worse then we had(second floor)
Our new room was in the basement. It was so creepy. The hallway looked like from a horror movie. The room smelled.Tiles we're broken & the fridge wasn't cleaned properly. The heater was also rusted. The door locks we're broken. The rest of the stuff was dusty. Was only there for one night(thank goodness). I didn't even bother getting breakfast. I wanted to get out of there asap. Will never stay there again. I don't recommend it

This small inn is located at a quiet block, the painting in front door is interesting, staffs are friendly. Room is small & lovely, but there is no desk for laptop. Breakfast is simple & enough for us. One can walk to downtown or Citadel Hill Historical Site, Sorbey’s supermarket is about 15 minutes on foot too. Around inn there is limited option for bar or restaurant (a Korean restaurant is attached), so if you would like to have a good meal, you have to go downtown. Bus stop is only a short walk distance, & one can take bus to VIA railway station.

Sign at front says "Grace and charm". Don't be deceived. This is a very run down, unclean hotel in an undesirable part of the city. We stayed there for 4 days and if it wasn't for the fact that we had paid in advance we would have walked out. Our room was a twin bed room with a small dark grotty bathroom and no closet. There were 3 hooks on the wall and 2 wire coat hangers. All rooms were similar. The furniture was old and tacky. Toilet paper cheapest quality I have ever seen and towels were small and thin. Continental breakfast was a joke. Again everything was cheap quality, what there was of it!!! It doesn't even deserve a 1# rating and how it remains on booking websites is a mystery???