We were in Halifax on 10/14/13 and discovered when we met our guide that our tour had been changed from an "SUV for 6" to a "limo for 8". We were originally a party of four and as a courtesy had agreed to share with a couple from another ship, for 6 total. But without our knowledge we were bumped up to a group of eight (BTW, this didn't lower our pp cost at all!) The limo was very crowded and uncomfortable for eight; there was only one forward facing seat for two (all the way in the back). The other seats faced sideways along the left side of the car, making it impossible for those passengers to see sites on both sides, or they faced the rear of the vehicle. Not good. There was another of Paul's guides there with a town car that could easily fit four, but there was confusion about who was with who so he took only two people, leaving our car overcrowded with 8 and his half-empty with 2. Paul had been there and knew of the confusion, but left with his group before all this was sorted out. I would have asked for another vehicle at that time but none of us realized exactly how uncomfortable it would be until we all crowded in and were underway. We met up with the town car at the first stop and I asked the other driver to take 2 of our passengers, which helped the crowding but not the side and rear views. Bottom line, the limo is NOT a good vehicle for tours.
The other problem is that our guide was not aware of our sailing time (3:30 pm). So we were very rushed at Fisherman's Cove, our last stop. In fact, when I mentioned our 3:30 deadline he thought I was mistaken and called his dispatcher to check. He then informed us that we needed to leave so we didn't have time to look around. Lunch took WAY too long (there didn't seem to be any sense of urgency on anyone's part to get us waited on) and all the drivers were served before the passengers, so we sat in the restaurant waiting for our food and then again for our check instead of getting to explore the village.
The upside is that our guide was courteous and informative and the sites were interesting. I would also like to mention that we were there on Thanksgiving Day, so our guides missed their holidays to take us on a tour, and that is probably why Paul was short a driver. I really would like to rate this tour as highly as most other people, but the vehicle used and the mismanaged time don't let me. If you book this tour, make sure you get the vehicle you agree to and that your guide knows how long you have in port. If I had not been on top of it we could have missed the ship, since we didn't know how long the drive was back from Fisherman's Cove. I almost always book independent tours, and they have always been very aware of ship departure times. So I assumed our guide would keep track as well, until lunch dragged on so long without concern on anyone's part.
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