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“Customer Service to the Max”

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Comfort Hotel Bayer's Lake
Ranked #1 of 28 Hotels in Halifax
Certificate of Excellence
Chesterfield, Virginia, United States
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Customer Service to the Max”
Reviewed September 17, 2013

The hotel is located about 20 minutes from downtown Halifax. Our room was quiet and comfortable. The wi-fi was excellent. The customer service is extraordinary. Everyone who works there from top to bottom is well trained and eager to help. The front desk, notably Tiffany, helped us plan our downtown excursions helping us us with route information, parking availability and restaurant recommendations.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (213)
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English first
Iqaluit, Canada
1 review
Reviewed September 16, 2013

200 characters is not enough to express our impression of this hotel. Its starts with check in and the guest services personel, they are always so pleasant, and even remember that you have stayed there before. The rooms are always great, they are clean and modern and have everything you could want. We always get a king size bed and get a great nights sleep. I like the hotel policy on quiet time, we have never had an issue with noise. The mornings are great with your hot breakfast which we always enjoy and usually Stephanie or Nimfa stop by to see how things are going. On this particular trip we stayed a Thurs, Fri night and then left for the long weekend to return Mon, Tues, Wed, and Thurs. During the time we were gone for the weekend we asked if we could leave our truck onsite and they had no problem with that request and told us they would keep an eye on it for us.

Room Tip: the rooms with the big tub are awesome and spacious
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed September 15, 2013

This is the best Comfort Inn we have ever stayed at. We have absolutely no complaints. All staff were very friendly and the Asst. General Manager spent time at breakfast meeting the guests and offering help with their travel plans. The breakfast was tasty, offering a nice hot buffet. The hotel décor was modern and classy and the room was spacious, modern, comfortable and extremely clean. The hotel was built two years ago but looks like it just opened - no wear and tear. There are many restaurants in the area and shopping is close by as well. We highly recommend this hotel and will return. Excellent value for your money.

  • Stayed September 2013, traveled with family
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Helpful?
Thank Carol-Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
150 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 13, 2013

We were expecting a typical Comfort Inn, but this hotel far exceeded our expectations. The decor is exceptional, the rooms were excellent, the breakfast was outstanding, and the staff was helpful. The hotel is located at the intersection of several major highways, which makes it an ideal location for touring around Halifax and vicinity. We stayed here on two occasions and would stay again.

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank ProfDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
1 review
Reviewed September 12, 2013

We really enjoyed our recent two-night stay. The front desk staff were extremely friendly, caring and attentive. The room was clean and spacious, and breakfast was enjoyable. We travelled the Maritimes for 2 weeks, and among many lovely hotels, this was the best for value and the quality of staff.

  • Stayed August 2013, traveled with family
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Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Park, Illinois, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed September 9, 2013

We stayed here for our three nights in the Halifax region. It's a great location and value.

Details like china and glassware in the breakfast room attest to the commitment to the environment. The manager met guests in the breakfast room the first day we were there and attended to any concerns they had. The tables and chairs were comfortable dining room furniture that invited lingering over a second cup of excellent coffee.

The guestroom was spacious and also had glassware as opposed to styrofoam or plastic cups. The pool was large enough to swim in and the water a comfortable temperature. The weather didn't cooperate with our visit; but the hotel had a fine selection of free DVDs that we could watch on our large screen TV. Just down the road is a large shopping area with good restaurants and a movie theater which had recent releases showing.

We enjoyed our time in Halifax and our stay here.

  • Stayed September 2013, traveled with friends
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Helpful?
Thank Grace T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 7, 2013

Stayed at this hotel during a driving trip around the Atlantic provinces. Very nice facility. Delicious breakfast. Excellent customer service. Definitely plan to return in the future and spend more time exploring the fitness room, pool, and attached restaurant. Great location for exploring Halifax and the South Shore.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Not_all_who_wander40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Bayer's Lake

Property: Comfort Hotel Bayer's Lake
Address: 88 Chain Lake Dr, Halifax, Nova Scotia B3S 1A2, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Halifax
#1 Best Value Hotel in Halifax
#1 Business Hotel in Halifax
#1 Family Hotel in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Hotel Bayer's Lake 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Halifax's newest hotel featuring 73 well appointed guest rooms. Our hotel features a complimentary hot breakfast as well as free high speed wireless access. Some of our exemplary rooms feature jacuzzi tubs and all of our rooms have fridges, microwaves and in room safe. Our heated pool and free movie/video game & game consoles will ensure the enjoyment of everyone. On site lounge and full service restaurant with plenty of free parking will help round out your pleasant and comfortable experience at the Comfort Hotel in bustling Bayer's Lake. ... more   less 
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Also Known As:
Comfort Hotel Bayer's Lake Halifax, Nova Scotia

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