Our ship, the Royal Caribbean, had removed an 87 yr old traveling friend and I from the ship at the Nova Scotia port. We were left surrounded with our luggage as it sailed away. I had complied with the ship's medical staff and went to the emergency room and was released to sail. They threw us off anyway. The port security took us to the Atlantica to stay for the evening since the airport had no flights back to Pennsylvania. While we were settling into our room a room steward arrived with a tray of big blueberry cookies, a small dish of blueberries and two large bottles of mineral water. Best of all was the handwritten note. The note indicated they knew what distress we were in and their regrets. They hoped our stay at the hotel would assist at making a distressing event better. Later I needed to fax medical information to the insurance company and the front desk went over and above to ensure the information was received in Fla. Another shift, was of such assistance in helping me to acquire plane tickets in order to fly home in the morning. They called all over the US with no charge for me. Finally we left our phone charger in the room and they mailed that to us at no charge. The staff was better than any hotel staff I've ever encountered making a trauma of such a magnitude better. The hotel itself is beautiful and the beds were divine.
- Official Description (provided by the hotel):
- Atlantica Hotel Halifax offers our guests the perfect location close to everything you want to see in Halifax. In addition to warm East Coast hospitality, travellers enjoy premium amenities such as in room coffee & Nest bath products in all our spacious, comfortable guestrooms, dining in Seasons by Atlantica and use of our outstanding Leisure Club which features an indoor pool, whirlpool, sauna and fitness facilities. Free Wi-Fi access will keep you connected during your stay. ... more less
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- Also Known As:
- Holiday Inn Halifax
- Halifax Holiday Inn
- Atlantica Hotel Halifax Nova Scotia