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“Very Clean Hotel With A Helpful Staff”
Review of Chateau Bedford

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Chateau Bedford
Ranked #13 of 28 Hotels in Halifax
Certificate of Excellence
Port Colborne, Canada
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very Clean Hotel With A Helpful Staff”
Reviewed March 22, 2014 via mobile

Stayed here for one night for work related reasons. The front desk staff is very friendly and helpful. Check-in was easy. The room I had pre-booked wasn't cleaned yet (in fairness, I was checking in an hour before check-in time) but I was given a free upgrade to a more expensive room, so certainly was well looked after. The room (and the entire hotel) was very clean. The wifi had no issues at all. The free breakfast had hot food and was certainly on par with what you'll find at most similar hotels. There's a good selection of complimentary newspapers if you're an early riser and want something to read. My only real concern is that I didn't find either the bed or the pillows very comfortable. The hotel isn't at the centre of things, but it's very accessible to Halifax.

Stayed March 2014, traveled on business
Helpful?
Thank Steven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, July 29, 2014
We thank you for having taken the time to share your comments! It was a pleasure having you as our guest.
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313 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Ontario
Level 5 Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 21, 2014

Recently completed an eleven day stay as this hotel is our usual “go-to” hotel in Halifax / Bedford when we visit the area. Wonderful to see many of the same faces from past visits. They are starting to feel like “family” and become an important part of why we choose this hotel. The hotel location is good. Close to major ( and minor ) shopping for all needs and a short drive to downtown Halifax. Easy access to main route to Peggy’s Cove, Annapolis Valley, Truro etc. Rooms are the usual HIX types but comfortable and quiet. Microwave and mini-fridge is a nice feature. Breakfast is fine and Lisa and Sara take great pride in the amount of food and the cleanliness of the area. They watched for us each day and it was nice chatting as well.
Additional kudos must be given to ( Shauna, Matt and Blaine) on the front desk. Always attentive and very helpful. The boys make some great cookies in the evening. !!!! Finally, the housekeeping staff ---a pleasure to deal with Wendy and Gail during our stay. They work hard but always have a quick smile and some good chuckles when we passed. They did a great job on keeping the room fresh and well stocked. Thanks girls !!!
Overall……our usual pleasant stay with the whole team. See you all again on the next trip.
HavnfunOntario

Room Tip: Ask for a room on 3rd floor, facing the rear parking lot. Avoids any highway noise.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HavnfunOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, May 31, 2014
We ALWAYS look forward to your return visits! Feedback from our team has been that you are extremely kind to them...and always make them laugh even on the busiest or most challenging days. Our individual team members all have uniquely special qualities; thank you both for taking the time to get to know them and for recognizing their efforts.
We consider ourselves very fortunate to be your chosen hotel when staying in Halifax.
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North Sydney, Canada
Level 2 Contributor
3 reviews
Reviewed March 20, 2014

Took the kids up for March Break. Hotel is close to everything. The rooms are clean and comfortable. The pool are is clean and kids had lots of fun. The staff was very helpful. Breakfast was awesome something for everyone. We will be bad :)

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gloria104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, April 29, 2014
Every family needs a well deserved break now and then! We are pleased to hear your kids enjoyed our pool and that the family was able to take advantage of our complimentary breakfast buffet. Hope to see you all again soon!
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Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2014

HOT TUB ADVERTISED has been cemented in...Booking line difficult to book with.

Tried hotel but will go back to staying at the Quality Inn across the street nicer facility ..easier booking...nicer rooms..same location. Same price

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LGarand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, March 21, 2014
Thank you for the opportunity to once again apologize for your experience with the reservation centre. Your feedback during your stay helped us to recognize the hot tub removal notice has not yet been fully uploaded to each external booking channel. I trust our hotel staff took great care and effort to compensate for the miscommunication.
Although unaccustomed to your final reference, we deeply respect your opinion and appreciate your recent visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 8, 2014

This hotel is so convenient as it's just 5 mins. from Shopping in Bayers Lake and it's only 15 mins. from downtown Halifax. The room was very quiet and the bed was ultra comfortable. We enjoyed a hot breakfast of pancakes, scrabbled eggs, and ham which was included in the price of the room.

Room Tip: We selected a room on the second floor away from the elevator.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, January 11, 2014
Larry Uteck Blvd is also an up and coming hot spot with brand new stores and restaurants being built as we speak. Just a 5 minute drive away! Thank you for staying!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, NL
Level 5 Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed January 6, 2014

Ended up stranded here over the weekend due to storm cancellations at the airport. The staff were fantastic at check in, the room was super clean, a decent, hot buffet breakfast, as well as pool and gym. Extremely quiet, comfortable and quality stay. Highly recommend this hotel!

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beachlovah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, January 11, 2014
Unfortunate circumstances for a visit but we are happy to have met you! Let's hope any return stays are for the sole purpose of relaxation (you deserve it)!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottetown
Level 5 Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 19, 2013

I would honestly rate this as an average "3" Holiday Inn except the staff go above and beyond to make your stay wonderful! I booked my stay through Airmiles, and for some reason the type of room had been changed from the one I'd booked on line to something different in their system (even though the hotel had hardly anyone staying there). The guy at the front desk on the evening of Dec 17 was by far the BEST front desk person I've ever dealt with at any hotel anywhere. Fast, friendly, helpful and able to rectify the situation effortlessly and QUICKLY...all hotels should have this type of person as a first contact! (we ended up having to stay one extra night and would have gone to another hotel were it not for the exceptional service he provided the first night). The room itself was ordinary but clean. Internet availability ranged from slow to fair. We could hear people in a nearby room, and the beds were just ok as far as comfort goes. We had the pool to ourselves (it was a little on the cool side but clean & ordinary) but the hot tub was out of order (hopefully it's been replaced or fixed since someone else's review in Aug which also reported issues with it) We also had the fitness room to ourselves (again clean and ordinary). The lady who was cleaning on the 3rd floor was exceptionally friendly and helpful. Breakfast is your typical hotel hot breakfast, with the added delight of a great pancake machine! For the price of rooms it's acceptable but also has room for small improvements. I hope they realize how lucky they are to have that guy on the front desk & the 3rd floor cleaning lady...it's his type of service that'll keep people coming back!

Room Tip: Choose a high floor away from the elevator and ice machine
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IslandCacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGodfrey, Manager at Chateau Bedford, responded to this review, January 4, 2014
Thank you for your review. I couldn't agree more as to the comment of superior service given by the team members at our hotel. We are fortunate to have employees that are truly dedicated to providing our guests a friendly and hassle-free experience. Please know I have forwarded your comments to the particular employees who assisted you during your stay; they are grateful for the acknowledgment and look forward to welcoming you back!
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Additional Information about Chateau Bedford

Property: Chateau Bedford
Address: 133 Kearney Lake Rd, Halifax, Nova Scotia B3M 4P3, Canada (Formerly Holiday Inn Express Halifax / Bedford)
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Bedford 3*
Number of rooms: 98
Official Description (provided by the hotel):
We Welcome You to the Chateau Bedford HotelLooking for Halifax hotels near Bedford? Look no further than the Chateau Bedford, located at Exit 2, off Highway 102. Our hotel in Halifax is just a short drive from many attractions in the Halifax Regional Municipality. When you stay in Halifax, Nova Scotia hotels, stay at the Chateau Bedford. Just minutes from historic downtown Halifax, our hotel is near the Hemlock Ravine Park and historic Peggy's Cove. Are you a prospective student visiting colleges near our hotel? Halifax has many nearby colleges and universities, including Dalhousie University, St. Mary's University and Nova Scotia College of Art and Design University.Among hotels in Halifax, the Chateau Bedford is the best solution for your business needs. Our hotel is located near Bayers Lake Business Park, Atlantic Acres, Lakeside Industrial Park and Ragged Lake Business Park. Our business centre offers copy, fax and print services as well as free high-speed, wired and wireless Internet access. For the corporate traveler looking for event space, our hotel in Halifax, Nova Scotia features two meeting rooms.At our hotel in Halifax near Bedford, you can enjoy swimming in an indoor pool and burning calories at our fitness centre. With the high-speed Internet access available throughout our hotel, you can keep in touch with friends and family. ... more   less 
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Also Known As:
Holiday Inn Express Halifax / Bedford Hotel Halifax
Holiday Inn Halifax
Halifax Holiday Inn
Chateau Bedford Halifax, Nova Scotia

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