My one (and will be the only) visit to this casino was during a stop on my cruise, from New York. First of all, you can not play with US Dollars, which is understandable. However, they will make you convert your US Dollars at a rate of 1 US Dollar for 94 Cents Canadian, a loss of 6%, whereas at the port, the conversion rate was even, and a few merchants gave 1.02 Canadian for every US Dollar.
I first went to check out the pokerroom that only had 2 tables going on (I guess it could be slow on a Thursday afternoon). I asked the floorman for a seat for 2-5NL, and he saids there is no 2-5 game at the time. So I went to checkout the rest of the casino floor.
After borrowing 100 Canadian Dollars from one of my friends, and started playing the game called "Blackjack Switch". I am familiar with that game and played it a few times in Atlantic City. This game requires you to play 2 hands at a time, with a rule allowing you to switch the 2nd two cards dealt to you.
What annoyed me most was after playing for bout 5 minutes, I placed my bets for 2 hands and received 2 picture cards for a point count of 20 on both hands, which I made the hand signal to stand. The dealer than turns over his hole card and drew to a point count of 20, resulting in a push on both hands (no win, no loss). However, he then proceeded to quickly collected my chips on both hands, and even after I told him to stop, he ignored me and continue to collect chips from the other players next to me. I finally had to call the supervisor over to make him return my bets. Even if this was an innocent mistake, there was no apologies whatsoever, and he even gave me an angry look. It just seems they are so desperate to take the customer's money that they will stop at nothing. After that hand, I got up and cashed out; it was just too upsetting to play there.
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