Originally booked a queen room (no view) as rates seemed expensive. However, we received an e mail advertising a special 'anniversary offer'. We decided to cancel the booking and re book a king room with bay view. We received e mails confirming the cancellation and the new booking. On checking in, we were given a key which turned out to be for the original room booked. When we queried this, the young man at reception did not know how to deal with the situation and seemed very nervous.. His superior insisted there was no record of the cancellation and new booking. Fortunately, we were able to retrieve the email on our phone. We were able to move to a bayside room, but no kings were available.
Although we were eventually given a room at the reduced rate, it was unacceptable for the hotel to have no record of the cancellation and new booking despite having emailed us on both occasions with confirmation reference numbers!
The room itself was comfortable, though small. The bathroom was a bit dated.
We did not have breakfast as it is very expensive. However, we did enjoy the evening meal.
- Official Description (provided by the hotel):
- The Digby Pines Golf Resort and Spa is a Nova Scotia resort with casual elegance overlooking the Bay of Fundy. The Nova Scotia golf resort is located just 2 hours from Halifax, Nova Scotia's capital city. The 100% smoke free resort features the best of Nova Scotia accommodations with 147 total guestrooms, including 85 well appointed rooms and suites in the main chateau. For a more intimate, secluded setting choose from among the 31 one, two and three bedroom Maritime cottages nestled around the spacious grounds. Each has its own cozy living room with a fireplace and veranda. Complimentary wireless internet is available in the Grande Lounge and meeting rooms. Digby Pines is the perfect spot for a Nova Scotia vacation with its breathtaking beauty, AVEDA concept spa overlooking the Bay of Fundy, gothic style outdoor heated pool, wooded hiking trails, lawn croquet, shuffleboard and fitness centre. Play a round of Nova Scotia golf at the par 71, 18 hole picturesque Pines Golf Course, one of Stanley Thompson's masterpieces. For a true taste of dining luxury, experience the cuisine of the Nova Scotia resort's renowned Churchill's Restaurant and Lounge, an award winning Nova Scotia restaurant. Casual meals are served at the 19th Hole Clubhouse & Eatery, offering a panoramic view of our award winning golf course. Digby Pines is also the perfect setting for a Nova Scotia conference with 6 meeting rooms with a capacity for up to 250 - 350 dependent on event and set-up. ... more less
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- Also Known As:
- Digby Pines Hotel Digby
- Digby Pines Resort Digby
- The Pine Resort Digby
- Digby Pines Golf Resort & Spa Nova Scotia