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“The Pool was Filthy, the rest was good.”

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Hampton Inn & Suites by Hilton Halifax - Dartmouth
Ranked #2 of 10 Hotels in Dartmouth
Certificate of Excellence
Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The Pool was Filthy, the rest was good.”
Reviewed July 18, 2013

This is not the first time that we stayed at this hotel. We had stayed there twice before and been very satisfied with the hotel, the location was great and as usual the room is clean, the service is good and the breakfast is pretty good as well. That being said I had never been to the pool before in our previous stays. We brought our family as a little getaway night to Halifax. Requested an early check-in which we got so the kids could spend some time playing in the pool. I was so surprised at how dirty the pool was. It smelled like urine and there was a large buildup of dirt at the bottom of the slide where the water lays. We won't be returning back to this hotel for this purpose.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
3 Thank bookeram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 23, 2013
Thank you for writing a review on your recent stay at the Hampton. We're disappointed to read about your experience and we want to sincerely apologize for the cleanliness of the pool. We have a strict regime we follow for maintaining our sanity standards, and we're sorry for this situation.

Rest assured, we'll be following up with our staff to ensure similar situations do not occur in the future. Should you have any additional concerns you wish to discuss, please do not hesitate to contact us directly.

Regards,
Rick Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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934 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sydney, Canada
Level Contributor
7 reviews
6 hotel reviews
Reviewed July 15, 2013

This hotel is top notch, has all amenities and is outstanding. Built for only about 5 years now, it outshines most of the Halifax hotels and is best when travelling to Halifax Regional Municipality - close to shopping, restaurants and all the basics of any good hotel.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kari C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 16, 2013
We'd like to thank you for writing a review on the Hampton Inn & Suites and sharing your experience. We're absolutely delighted to hear that we're your hotel of choice in Halifax and we look forward to your next visit.

See you again soon.
Kind regards,
Rick Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nova Scotia, Canada
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 14, 2013

This is a great Hampton Inn property that I would put on par with several Hilton Garden Inn properties I have stayed at on business. The property is relatively new, rooms and common areas are clean and well appointed, and the staff was friendly and efficient.

We only used the complimentary breakfast for hot coffee, but the selection of hot and cold items appeared plentiful, and it was nice to see the staff anticipated a large weekend crowd and provided overflow breakfast seating in an adjacent conference room.

The kids enjoyed the pool and waterslide, which was busy with other families, but never felt crowded or overwhelming like some small hotel pools often do.

The location is not in the heart of Halifax, but is a close drive to the downtown core for people looking to take in the sights. The flipside of being outside of downtown is lots of free parking, and easy access (walking distance) to many family friendly restaurant options, shopping, and even a movie theatre.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonD34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 15, 2013
We appreciate you taking the time to share some comments on your recent visit with your family. We're pleased to read that you enjoyed your stay and that you took advantage of our facilities and location.

It was a pleasure to welcome you and family and we hope to see you again soon!
Best wishes,
Rick Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canadians in paradise
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 13, 2013 via mobile

We stayed at hotel for a long stay. Fantastic pool and waterslide!!! Nice outdoor patio area too. Loved personalized notes in room from housekeepers to say hello. Great front desk staff. Breakfast waffles were yummy and fresh. Bananas, apples, oranges, muffins, bagels, toast, English muffins, fruit mixture, cereals were all great! Go early or you might miss some of the hot food options. Would be nice if hotel would extend breakfast until 11am with so many visitors adjusting to time zone changes. Great weekend family movie nights. Family loved the complimentary coffee/tea/hot chocolate 24 hour station in lobby. However, it needs to be replenished more often from staff as it was so popular. Also, there are yummy complimentary cookies at front desk around 4pm which are gone very quickly. Rooms are good. Location is awesome next to a very large shopping complex!!!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flames97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 15, 2013
Thank you for your recent extended-stay visit with us. We're committed to providing excellent service and we're delighted to hear that you had such an enjoyable experience.

We appreciate you taking the time to share your comments and feedback. We look forward to your next visit.

Best wishes,
Rick Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 13, 2013

My wife and I, daughter and grand-daughter spent 4 nights in the first week of July in this comfortable well located hotel (Suite # 700). Julie was the person that cleaned and made up our beds. She was excellent. We used it as our base revisiting Halifax & Dartmouth. The included complete breakfast was great in varieties of choice of fresh fruits, hot cereal and other items. We have to go early in the morning to get a table to sit together. It was crowded. The staff service was excellent & we were not disappointed. Our 11 y.o. grand-daughter and us enjoyed the swimming pool and the water slide after outing in a hot & humid day. We hope that the 2 whirlpools jets are in full function now. The shops and restaurant in Dartmouth Crossing are great. We actually have enjoyed Italian, Greek, & Asian menu around. We will go back again to enjoy the trails of the great Shubie Park just across the highway.

Room Tip: The view is very good on the 7th floor.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilfred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 15, 2013
Thank you kindly for choosing our hotel as your home base during your recent visits to Halifax & Dartmouth with your family. Your experience is exactly how it should feel when staying at the Hampton Inn & Suites and we're happy to know that our team exceeded your expectations.

We'll be sure to share your comments with Julie. We look forward to your next visit.
Best wishes,
Rick Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 12, 2013

I stayed at this hotel while travelling on business, but I know lots of people who have stayed with their families or while travelling with their child's sports team. It's easily accessible from the highway, there is lots of great shopping and a good selection of restaurants nearby, it's a quick and easy drive to the Halifax Harbourfront, and the price is right (especially off-season). The hot buffet breakfast is good.

  • Stayed March 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank travellingNSmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 15, 2013
Hi travellingNSmom -

Thank you for taking the time to share your comments with us. Our location is what differentiates us from other hotels in the area and we're happy you enjoyed our convenient location.

We're looking forward to your next visit.
Best wishes,
Rick Norman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottetown, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 12, 2013

I just spent a few nights with my family at this hotel and I am very impressed with the staff at the front desk. Special mention to Olivia for all her help with my arrangements! Everyone was very kind and very helpful and that is why I keep going back there and will continue to when I travel.
Thank You all!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 88michelle88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHR, General Manager at Hampton Inn & Suites by Hilton Halifax - Dartmouth, responded to this review, July 15, 2013
Thank you for staying with us at the Hampton Inn & Suites and sharing your experience with other travelers. We're happy you received friendly service from our staff, specifically Olivia. We'll be sure to share your comments with Olivia.

We hope we have the pleasure of welcoming you back again soon.

Warm regards,
Rick Norman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton Halifax - Dartmouth

Property: Hampton Inn & Suites by Hilton Halifax - Dartmouth
Address: 65 Cromarty Dr, Dartmouth, Nova Scotia B3B 0G2, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Dartmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Dartmouth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Halifax - Dartmouth 2.5*
Number of rooms: 163
Official Description (provided by the hotel):
The Hampton Inn & Suites Halifax-Dartmouth is located in the heart of the city of lakes, Dartmouth, Nova Scotia and the popular shopping district Dartmouth Crossing. The only hotel in Dartmouth Crossing, the Hampton Inn & Suites is 15 minutes from Halifax Stanfield International Airport, 2 minutes from Burnside Business Park and 10 minutes from downtown Dartmouth and Halifax for attractions, restaurants and the lively Halifax waterfront. The 163 room hotel offers a combination of spacious guestrooms and suites and is a 100% non-smoking environment. The Hampton Inn & Suites Halifax-Dartmouth offers modern amenities, an indoor oversized pool with a 150' water slide, a fitness centre and is pet friendly. Convenient self parking is plentiful as well as valet parking. Guests can enjoy the Hampton on the House full hot breakfast complimentary or take advantage of the Hampton on the Run breakfast to go. The Hampton Inn & Suites on-site convenience store makes it easy for guests who wish to take advantage of the amenities in their suite such as a fridge and microwave to dine in the comfort of their stylish suite and enjoy their favourite TV show or on-demand movie on the large screen TV. For long term stays, coin laundry and valet service make it easy to maintain your wardrobe even while away from home. Business travelers will especially enjoy the Business Centre with complimentary printing services and meetings bookings are made easily with the Hampton Inn & Suites online booking tool. ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton Halifax - Dartmouth
Hampton Inn & Suites By Hilton Halifax - Dartmouth Hotel Dartmouth
Hampton Inn Dartmouth
Hampton Inn & Suites By Hilton Halifax - Dartmouth Nova Scotia

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