We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Accommodations and Beautiful Facilities”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Dartmouth Hotel & Suites
Ranked #1 of 10 Hotels in Dartmouth
Certificate of Excellence
Dartmouth, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Accommodations and Beautiful Facilities”
Reviewed July 29, 2013

The rooms are beautiful, fresh and clean. Very modern and new. The pool was beautiful, the front staff very professional and helpful, and a delicious complimentary breakfast which included waffles, toast, eggs, ham, home fries, cereal, coffee, etc. We were very happy with our stay. No complaints whatsoever!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ettesor68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, August 14, 2013
Good Day Ettesor68,

Thank you very much for your positive feedback regarding your stay with us. The staff at the Best Western Plus Dartmouth take a lot of pride in ensuring that the smaller details are never overlooked. Glad to hear you enjoyed our complimentary breakfast which is served every morning in our full service restaurant Trendz. We look forward to seeing you again.

Thank you,

Charlene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

558 reviews from our community

Traveler rating
    338
    156
    50
    12
    2
See reviews for
148
145
21
199
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013

Hotel access is overall easy and parking plentiful. Rooms are standard and were clean. Hotel has no hot tub and the fitness center and pool are on separate floors. There is no privacy on pool access as elevator opens beside the restaurant entrance for pool access. There is no other amenities in the immediate area (walking distance) but a decent variety within a 10min or less drive. The hotel does not standout but it is neat clean and easy to get where you may need to be. NOTE if your activities are in Halifax, the bridges are toll.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, August 6, 2013
Good Day Robert B,

Thank you for your review. We’re pleased to hear that you enjoyed our guestrooms and our complimentary parking. Our pool is accessible by key access only, so we’re disappointed to hear that this didn’t offer enough privacy for you and your family. Although we are not in walking distance to major attractions, we are conveniently located to Dartmouth Crossing which is a major shopping outlet destination less than a 5 minute drive down the road and Halifax is only minutes away by bridge access for $1. We’re glad you enjoyed your stay and we hope that you will choose to stay with us again.

Thank you,

Charlene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

I've been a regular for 3 years now. It's the best hotel in Dartmouth for value and service.

The staff is excellent. The Rooms are clean and spacious. 1 year ago they added HD channels in the rooms. The breakfast is great (not that micro-wave stuff they serve at other hotel down the road). The restaurant is a nice place to chill in the evening.

When I read reviews like the previous one. I kind a think to myself how is that possible? I've been staying there for over 3 years and never had any issues...

Anyway, you can stay with confidence and don't forget to try the restaurant. It's really good!

Room Tip: Try the Parlor Suites they are really great!
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gab521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, August 7, 2013
Good Day Gab521,

Thank you for being a loyal guest at our hotel. We're pleased to hear that you've enjoyed our transition to offer HD channels, we also offer regular channels and we have an HDMI cable in each room if you have anything you would like to watch from your computer onto the television.

Thank you for complimenting our full service restaurant Trendz which is open all day to our guests and the public. Our Chef even caters all of our weddings and specials events, we would have to agree that the food is amazing!

We always appreciate having you as one of our loyal guests.

Charlene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lee, New Jersey
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2013

This hotel was excellent. It literally had the most comfortable bed I've ever slept in. They have a heated, indoor pool. It is a great accommodation for people who want easy access to Halifax, but do not want to stay within the heart of the city. Our room was HUGE, and we had computer access, too. It is really a terrific value.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan2286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, August 6, 2013
Good Day Susan2286,

Thank you for the fabulous review of our hotel. Our guest rooms do offer a lot of space along with a mini-fridge for your convenience. It's great to hear that our business centre was a benefit for you, we also have complimentary wireless internet access in the rooms if you have your personal computer.

We hope to see you again in the future.

Charlene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 28, 2013 via mobile

I would not recommend this hotel. I was disappointed with the hotel, especially the poor customer service I received after finding a bug in my room. We booked after seeing the many positive reviews but had a very different experience.

When we arrived at the hotel, the front desk staff while polite, was not welcoming. In fact, I felt like I was imposing on her to check in. The hotel itself has a dark decor and low lightening throughout which did not help.

The cleaning staff were very friendly but this was in contrast to the reception staff and breakfast staff who made me feel like I was imposing on them.

Breakfast was just ok with assorted cereals, juices, fruit, hash browns, scrambled eggs, ham. Again, this was not a welcoming space and felt very tight with the number if guests in the hotel. In our three day stay, I had to for numerous items such as more cutlery, coffee, creamers, napkins, and food item (it is self serve but supplies were not replenished). When I politely pointed out missing items ( ie forks) the staff acted as if I was imposing on their day and that they had better things to do. There was no option to compose or recycle at breakfast. Everything was tossed into the garbage which was disappointing as many hotels recognize the positive or negative impact they can have in the environment.

The Kidney shaped pool is approx 25x12 feet at widest parts. It is 3.5 feet deep at one end and 6 feet at other so not deep enough for diving/jumping if you have older children and there is no slide. There was a very strong chlorine smell caused my kids to cough and burned their eyes. The water itself was quite cool. On a positive note, the pool area is bright with a few loungers that made the space comfortable.

The room was comfortable with nice beds and pillows. However, the very bright lights on the thermostat by the bed were very distracting. We ended up tucking a face cloth to the painting that was hung beside the thermostat to help diminish the bright blue and red lights. Despite two layers of face cloths, the lights were still visible but much dimmer. The BRIGHT light from the alarm clock was also distracting as lit put up the room. To solve this problem, we turned the alarm clock upside down to to dim the light.

On the day of departure, I found a large bug beside the dresser. I went down stairs to advise the front desk and they looked at me blankly like "Ok.... Thanks for letting us know...". As I continued to stand at the desk waiting, they askes if it was a beetle and finally offered to come look at it. I explained that the other adult in the room probably disposed of it as I have an issue with bugs, especially in hotel rooms. There was no apology and no surprise. I suspect it may be a regular event as neither woman seemed alarmed. When I checked out, I was advised that my first night rate had been dropped to the second and third night rate, because of the bug. I would have rather paid the the extra $15 and not have had a bug in my room.

Due to the poor customer service and the large bug, I would NOT return to this hotel. There is another located nearby that is infinity more welcoming and that has an amazing water slide.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gogojanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, July 29, 2013
Good Day Gogojanet,

I am so sorry that you will not be recommending our hotel. As shown by the many positive comments along with the Certificate of Excellence through Trip Advisor, this is obviously an isolated incident.
Our restaurant does follow all composting and recycling guidelines set by the City of Halifax. These are not mandatory but we do follow them. We have clearly marked bins for Compost, Bottle Recycle, plastics and garbage. I am not sure why you didn't see them but there are two compost centres, one close to the bar and the other at the door.
Although we have a registered exterminator that we use regularly, it is possible for insects to find their way into any building, even our homes, as this one obviously did. I apologize if you felt the staff were not sincere but I am happy to hear that they offered you a discount and that you accepted.

Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, Florida
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 21, 2013

We checked in after a long day on the road and were very pleasantly surprised and please from the moment we spoke with the person on the desk.
We were able to request and receive the room of choice and it was wonderful, clean, fresh and quiet. The restaurant is a great place for a wonderful meal.
We just can not say enough positives about the service at the front desk and the restaurant.
The rates are very competitive.
We especially appreciate the no dog policy.

Room Tip: Just ask and you will receive. We had no noise and were ground floor right off the parking lot.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NicheAssociates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, July 29, 2013
Good Day NicheAssociates,

Thank you for the great review. We are so happy that you found us after your long day and that you felt so comfortable. We indeed have a great staff and a fabulous restaurant. We are glad you enjoyed all the comforts that we offer and we hope to see you again soon.

Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cold Lake, Canada
1 review
Reviewed July 21, 2013

Very clean hotel. Friendly staff, from Front Desk, to Room attendants. Pool is clean, temperature is wonderful. Breakfast timings are reasonable, however, could stand a little more variety from day to day. All said, I would definitely stay at this location again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kratz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this review, August 6, 2013
Good Day Kratz S,

We're so happy to hear that you'll be returning to stay with us again. Our pool a great place to getaway even if you're on a business trip, our pool is always available to our guests from 6am-11pm. Thank you for all your compliments regarding our staff and hotel appearance, it's always appreciated.

Again thank you very much for your positive review.

Charlene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Dartmouth
Show Prices
Show Prices
Show Prices
Downtown Halifax
Homewood Suites by Hilton Halifax-Downtown, Nova Scotia, Canada
Comfort Inn - Dartmouth
#5 of 10 in Dartmouth
4.0 of 5 bubbles 137 reviews
Downtown Halifax
Cambridge Suites - Halifax
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Dartmouth Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Dartmouth Hotel & Suites

Property: Best Western Plus Dartmouth Hotel & Suites
Address: 15 Spectacle Lake Dr, Dartmouth, Nova Scotia B3B 1X7, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Dartmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Dartmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Dartmouth Hotel & Suites 3*
Number of rooms: 121
Official Description (provided by the hotel):
BEST WESTERN PLUS Dartmouth is the perfect place for business and leisure travelers coming to Halifax Regional Municipality. Situated in a private treed area, BEST WESTERN PLUS Dartmouth is an oasis within the Burnside Industrial Park and conveniently located next to Dartmouth Crossing, Atlantic Canada’s newest shopping destination.Just a short distance to bridges or a ferry that will take you to downtown Halifax, BEST WESTERN PLUS Dartmouth is where you can enjoy first class accommodations, with all the amenities, and competitively priced. Refresh yourself in our indoor pool, enjoy a fabulous seafood dinner and some imported or domestic wine at our popular Trendz Restaurant & Wine Bar. Relax in your room with over 60 HD channels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity, Best Western, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Dartmouth Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Dartmouth Hotel & Suites Nova Scotia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing