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“Positive experience for distressed air travelers”

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Best Western Plus Dartmouth Hotel & Suites
Ranked #1 of 11 Hotels in Dartmouth
Certificate of Excellence
Reviewed February 28, 2013

The airline we were fly put us up at the Best Western Plus Dartmouth this past february 10th 2013 and what a pleasant surprise it was.the rooms are large and super clean.the guys that worked the restaurant that evening offered Service "plus"!! Wings were delicious and the draft beer large and plentiful..just what weary delayed travelers needed.wi -Fi worked reliably ands fast.we had a great sleep in their comfy beds and a big breakfast at the complimentry buffet.The hotel is very close to shopping and just a 20minute ride to the airport..we'll be returning guests.

  • Stayed: February 2013, traveled as a couple
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1  Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded March 4, 2013

Good Day Dennis,

Thank you for taking the time to review our hotel. We understand that being a distressed passenger can be very stressful on anyone. We are so glad that the staff was so accommodating for you and took care of you.

Thank you for your review and the next time hopefully you will be here on better terms and more able to enjoy yourself.

Ron

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516 - 522 of 645 reviews

Reviewed February 26, 2013

room was large and very clean. The breakfast was very nice with lots to choose from.
It was easy to find and it was close to Dartmouth Crossing. Great spot for a group of friends to stay if they want to shop.

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Best Western
2  Thank Sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded March 4, 2013

Good Day Sheila,

Thank you for taking the time to write such kind words about our hotel. It was our pleasure having you stay with us. We are so happy you had a chance to take advantage of the Free Hot Buffet Breakfast and the other amenities that we offer.

Thank you again for the great comments and we'll see you again soon.

Ron

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Reviewed February 25, 2013

Booked via Hotwire and at check in, we were offered an upgrade at a very reasonable price. The suite was spacious and very comfortable. We enjoyed a delicious meal at Trendz and enjoyed drinks delivered to our room for a fair price. The complimentary hot breakfast is a bonus not seen much nowadays. We have stayed here before and will definitely return to stay again.

  • Stayed: February 2013, traveled as a couple
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3  Thank Cory117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded March 4, 2013

Good Day Cory117

Thank you for the great review. We are so happy that you enjoyed your experience here. Thank you for mentioning Trendz. They have a quality of product and service second to none in the area. We are very proud of them.
Thank you again for the great comments. We will see you next time.

Ron

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Reviewed February 25, 2013

My husband and I stayed at this fairly new hotel for two nights. The location is very close to all highway arteries, to great shopping in Dartmouth Crossing and a short drive across the bridge to Halifax. Check in was very fast and the front desk staff was helpful with all our questions pertaining to the hotel amenities. Kevin at front desk was also helpful with recommendations for dinning in the area. The room itself was spacious and super clean. The bed was very comfortable as were the pillows. The breakfast was plentiful each morning. After breakfast was served, the "dinning" area turned into the restaurant/lounge area with a great cozy atmosphere. The bar staff was very pleasant and friendly. We did not eat at the restaurant itself, but the menu had some very attractive items. We had a few tasty cocktail drinks in the evenings. In fact, a few days after our stay, I received an automated survey email on my opinion of our stay. I filled it out and in the "remarks" I indicated a few of my concerns with respect to the bar stock and the drink presentation, nothing major at all, just an observation.....but the surprise was that the General Manager of the hotel emailed me personally in response to my comments. That in itself has had a huge effect on me with respect to the kind of service and genuine pride of the quality of service at this hotel. Congratulations to everyone on doing such a great job!!! I would have no problems returning to this hotel or recommending it to friends and family.

  • Stayed: February 2013, traveled as a couple
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2  Thank ChristineNGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded March 4, 2013

Good Day Chrisngary,

It was certainly a pleasure hearing from you after your stay. As I mentioned to you we respond to every single comment whether it be positive or negative. I am certainly happy that you enjoyed the hotel and its services. Your "small" issue you mentioned was rectified as well. New glassware has been ordered for the bar. Thank you for helping us with that observation.
Thank you again for the great review and we look forward to your next visit.

Ron

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Reviewed February 24, 2013

This hotel is conveniently located in Burnside Business Park, near shops in Dartmouth Crossing and with easy access to the main highways and the bridges to Halifax. The staff are friendly and very helpful. The restaurant is very good!

  • Stayed: February 2013, traveled on business
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2  Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded February 26, 2013

Good Day Cathie D,

Thank you for the great review. We are so happy that you enjoyed the hotel. Along with the leisure traveller, we do have quite a number of Business Travellers during the week. We pride ourselves on being the best Corporate hotel in Dartmouth. The amenities that we offer along with a 6500 square foot Convention Centre allows us to cater to a wide variety of guests.

Thank you for taking the time to review our hotel and we look forward to your next stay.

Ron

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Reviewed February 21, 2013

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Best Western
2  Thank NSDining
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded February 26, 2013

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Reviewed February 18, 2013

very comfortable bed and pillows and room is very clean , clean bathroom , very good breakfast , customer service great , we have stayed there 1 or 2 times a month in the last 3 years . We would recommend this hotel to the QUEEN . We love staying here and can't wait to go the next time .

Room Tip: we always stay on 3rd floor
  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Best Western
2  Thank RichardRafuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at Best Western Plus Dartmouth Hotel & Suites, responded to this reviewResponded February 19, 2013

Good Day Richard,

It is great to hear from our regular customers. As you know we are very proud of our hotel and the services that we offer. You patronage is appreciated. Thank you for the recommendation and we will be waiting to hear from the Palace for them to book her room as she is passing through. In the meantime we will practice by treating all of our guests like Royalty.

Thank you again for your great review and we look forward to your next visit.

Ron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Dartmouth Hotel & Suites

Address: 15 Spectacle Lake Dr, Dartmouth, Nova Scotia B3B 1X7, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Dartmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Dartmouth
Price Range: $134 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Dartmouth Hotel & Suites 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
BEST WESTERN PLUS Dartmouth is the perfect place for business and leisure travelers coming to Halifax Regional Municipality. Situated in a private treed area, BEST WESTERN PLUS Dartmouth is an oasis within the Burnside Industrial Park and conveniently located next to Dartmouth Crossing, Atlantic Canada’s newest shopping destination.Just a short distance to bridges or a ferry that will take you to downtown Halifax, BEST WESTERN PLUS Dartmouth is where you can enjoy first class accommodations, with all the amenities, and competitively priced. Refresh yourself in our indoor pool, enjoy a fabulous seafood dinner and some imported or domestic wine at our popular Trendz Restaurant & Wine Bar. Relax in your room with over 60 HD channels. ... more   less 
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Also Known As:
Best Western Plus Dartmouth Hotel & Suites Nova Scotia

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