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“nice place to stay”
Review of Comfort Inn Sydney

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Comfort Inn Sydney
Ranked #7 of 7 Hotels in Sydney
Reviewed July 25, 2014

The rooms in this hotel were clean and the staff very friendly and accommodating. We accidentally booked the hotel on the wrong night but they had a room available for us. They also accept pets which is great. The pool/sauna/hot tub area was also great and clean. Breakfast had a good variety and was tasty.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 - 105 of 173 reviews

Reviewed July 22, 2014 via mobile

We recently stayed at this hotel on a one night stop over.

The lady at the front desk was very friendly and allowed us to see the room we would be staying in before we made up our minds (we hadn't booked a head).

The room was small but clean and comfortable. We asked for a cot for one of the kids and it came within minutes of settling in to our room.

Our room had two double beds, a desk and other various furniture you would find in a standard room.

Bathroom was a nice size and very clean.

There was a complientary breakfast in the lobby. They served eggs, bacon, different breads, cereals, yogurt, waffles, fresh fruit, coffee, tea and juices.

The woman serving breakfast was also very nice.

There was a limited amount of space for guests to eat breakfast....but that wasn't a big deal.

I would definately come back to this hotel if I am ever in Syndey again.

Stayed: July 2014, traveled with family
Thank GwenKitchener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, General Manager at Comfort Inn Sydney, responded to this reviewResponded August 25, 2014

Dear GwenKitchener,

Thank you for taking the time to write a review for our hotel.

We very much appreciate and value your feedback and will share it with our team. Your positive feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

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Reviewed July 17, 2014

We stayed for two nights in July. A decent hotel, hot breakfast is included. Comfy beds, wireless is fairly reliable. But we had to have three different sets of key cards made for us because they kept failing. Very frustrating.

Stayed: July 2014, traveled as a couple
Thank aatbender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, General Manager at Comfort Inn Sydney, responded to this reviewResponded July 18, 2014

Dear R26_C,

Thank you for taking the time to write a review for our property. We certainly appreciate your hoensty and sincerely apologize for your inconvenient experience with our room keys. The keys tend to de-magnetize when they come in contact with items such as cell phones or magnets on purses. We hope that this issue didn't ruin your stay. As we are always working to improve upon our guest experience, I would be more than happy to hear from you regarding this issue. Please feel free to contact our hotel at (902) 562-0200 at your earliest convenience. We certainly would love to see you return as a guest in the future.

Best Regards,

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Reviewed July 15, 2014

The hotel offers convenient parking outside one’s room for those on the ground floor, which makes unloading and loading much easier. The room was fairly large with a queen bed, sofa, and desk and desk chair. All the furniture was quite nice. It appeared that the room had recently been renovated. The only limitation was that there was only one bedside table. The bathroom counter was washstand style, which limited counter space. But the shelf underneath provided alternative storage space. The only real criticism was the use of a motion sensing light switch in bathroom. While it is a good conservation method during the day, it meant that the full overhead light came on when we went to the bathroom in the middle of the night. To be sure, it was easy to quickly turn the light off, but the sudden blast of bright light was jarring and unnecessary given that there was already a nightlight on in the bathroom.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank CFH_NOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, General Manager at Comfort Inn Sydney, responded to this reviewResponded July 18, 2014

Dear CHF_NOLA,

Thank you for your review of Comfort Inn Sydney. Our property has been recently renovated to provide an improved guest experience. We apologize that you found the automatic bathroom light to be an inconvenience. We appreciate your honest and thorough review of the guest rooms, as we are constantly seeking ways to improve to better serve you.

Please enjoy your summer and we hope to see you again here in Sydney, Cape Breton.

Best Regards,

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Reviewed July 13, 2014

The rooms were clean but fairly small. We had four people in a room and there was minimal room for our luggage. The lobby area is recently renovated and some aspects of the room may have been, too. However, it has the feeling of a motel from the 70's. We were on the main floor.

There was free wifi, but we had trouble accessing in our room, so went to the sitting area in the lobby to get logged in.

The complimentary breakfast was average. Staff were all friendly and helpful.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
Thank Beancounter4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, General Manager at Comfort Inn Sydney, responded to this reviewResponded July 18, 2014

Dear Beancounter4,

Thank you for your review of our newly renovated property.

We hope you enjoyed your stay with The Comfort Inn Sydney. Thank you for noting the issues with wifi, as we are constantly working to improve the guest experience. We apologize that you had experienced diffifculty accessing this service.

Kind regards and best wishes to enjoy your summer.

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Reviewed June 21, 2014

Stayed here in late September, 2013 and everything was great! Friendly staff, fast and easy check in and check out. Comfy beds, very clean room. Would definitely stay here again if I'm ever back in Sydney.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank justin_laing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, General Manager at Comfort Inn Sydney, responded to this reviewResponded June 30, 2014

Dear justin_laing,

Thank you for your review for our property! Our property has recently been renovated to better serve our guests. Comfort Inn now offers, included in your rate, an upgraded hot breakfast, free wifi and upgraded rooms to better meet your needs. We also have a Shades of Summer promotion on until September 2014. We hope to see you as a guest again soon.

Enjoy your summer,
Carrie Campbell

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Reviewed June 7, 2014

This site is under construction, stay away until renovations are complete. Had to call front desk at 10pm to have work crews stop renovating the room next to mine. Front desk was not impressed that I called to complain at 10pm. What, should I have called sooner? I thought I was more than reasonable waiting till 10pm on a Sat.!

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Hunter v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, General Manager at Comfort Inn Sydney, responded to this reviewResponded June 30, 2014

Dear Hunter_V,

Thank you for your response. We certainly apologize for your unpleasant experience during our recent renovations. This is not our standard for guest service, and we are terribly sorry to have inconvenienced you and your family. Please contact me directly, as I would like to offer you a complimentary voucher to stay with our property in Sydney again, as renovations are completed, on us. We now offer a hot breakfast included in your stay, along with the complete ugrades in all guest rooms and the lobby area.

Sincerely,
Carrie Campbell
General Manager
cn251@whg.com

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Additional Information about Comfort Inn Sydney

Address: 368 Kings Rd, Sydney, Nova Scotia B1S 1A8, Canada
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Sydney
Price Range: $93 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Sydney 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Comfort Inn Sydney, Nova Scotia is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Comfort Inn Sydney is the place to stay for your day trips to the Cabot Trail, the Cape Breton Highlands or Fortress of Louisbourg. We are centrally located minutes from historic downtown Sydney and our friendly staff is always available to provide your home away from home. Our 60 newly renovated guest rooms are fully equipped with free WiFi, 32" LCD TV's, coffee makers, irons and hair dryers. Enjoy our Complimentry hot breakfast as the perfect start to your day of touring beautiful Cape Breton Island. ... more   less 
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
Comfort Inn Sydney Nova Scotia

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