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“Nice place to stay”
Review of Comfort Inn Sydney

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Comfort Inn Sydney
Ranked #4 of 7 Hotels in Sydney
Burgess, Virginia
Level 5 Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice place to stay”
Reviewed September 16, 2013

Comfortable bed, multiple pillows, well stocked bath, fantastic front desk staff, clean and quiet. They provided a standard continental breakfast. Only negatives were the carpets in the hallways which probably need replacing and no elevator to the second floor.

Room Tip: Note that the only way to get to the second floor is via the stairs.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim0244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb L, General Manager at Comfort Inn Sydney, responded to this review, October 2, 2013
Thank you Jim0244 for your review. We love it when our guests have a fantastic stay and appreciate the time and detail that you put into your review.

It is very exciting for us to share with you that we will be undergoing a renovation early next year and we hope that you will return to experience our new look!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Korean first
  • Portuguese first
  • Any
English first
Marion,IN
Level 6 Contributor
180 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed September 6, 2013

This was another of our Choice Rewards stays so I can't compare rates. Our room was quiet, clean and comfy but no fridge to cool down our next day's water. The desk staff were very friendly and accomodating . Again this is another 2 story hotel with no elevator so plan accordingly. The morning breakfast was continental style that is apparently standard in Canada? and the breakfast area is really small compared to locations in the US. It really needs to be updated.

Room Tip: No elevator.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 732MPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb L, General Manager at Comfort Inn Sydney, responded to this review, October 2, 2013
Thank you 732MPD for your feedback of your recent stay at the Comfort Inn Sydney. As we prepare for renovations, comments such as yours help us to pinpoint everything that we need to address.

Our renovations are quickly approaching and we are excited for our guests to experience our new look. The renovation will take place early next year and we hope you will return after that time to experience our new look.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericton, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

I stayed in the Sydney Comfort Inn in August 2013 at the end of Action Week. Room was average and clean. Staff were friendly. Continental breakfast was provided. Was charged $200.00 a night. Was charged extra because I was on the bottom floor. Never again.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Intruder2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb L, General Manager at Comfort Inn Sydney, responded to this review, October 2, 2013
Thank you Intruder2002 for your feedback. Regarding your concerns about your ratem the Comfort Inn strives to have the most cost effective room rate available at all times, and automatically adapts your rate to the current market demand.

Your review is greatly appreciated and we hope that you will return to stay with us again.
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Bay of Fundy & Annapolis Valley of Nova Scotia, Canada
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2013

I have been working in Sydney for nearly 6 weeks now and have stayed at the Comfort Inn for about 18-20 nights during that time. I have found the accommodations and the amenities offered at this hotel to be very good. The rooms are a good size and the furnishings are clean and comfortable. It is located close to the downtown core where some excellent restaurants and pubs can be found. It is also within walking distance to Sydney's river walk.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb L, General Manager at Comfort Inn Sydney, responded to this review, October 2, 2013
Thank you Terry P, for your feedback from your recent stay at Comfort Inn Sydney. I appreciate that you took the time to share your experience. Thank you very much for noting the excellence of our housekeeping. We take great pride in the cleanliness of our rooms, as we do all aspects of our business. We hope you will stay with us again in the future.
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Sydney
1 review
Reviewed August 27, 2013

I had cancelled my reservations, so I had thought through your website, but when it came to the day to arrive which i didn't cause my trip was cancelled, i thought i would call the hotel to make sure and nope it wasn't done. I didn't receive any conformation either. Your site just ended and that was it, not impressed at all and will never book like this again. I lost $134 plus for that. not happy.
Heather Soper

Stayed August 2013, traveled as a couple
Review collected in partnership with Easytobook.com

Helpful?
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goderich, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2013

We were greeted by a friendly and efficient staff member in a bright, clean lobby area. The hotel was easy to find after a trip around Cape Breton. Our holiday was perfect! Staff service was exceptional to the point that we were helped to book another reservation in order that we could have a pool for our families enjoyment.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb L, General Manager at Comfort Inn Sydney, responded to this review, September 25, 2013
We are happy to hear that all aspects of your stay were enjoyable and we hope the next time you are in Sydney you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottetown, Prince Edward Island, Canada
1 review
Reviewed July 26, 2013

We booked online thru hotel where i work for two two nights for july 20th and 21st,After checking in i noticed shades of summer brochure in room which stated book two nights and get 50% of 2nd night(june14 to sept8,2013). Upon checking out asked lady at front desk about the 50% off and was told had to be done when checking in, This is not possible because brochure is in the room and dont see it until after u have already checked in,also asked about aeroplan rewards and was told it would be applied to my account right away which as of now has not been. After leaving and reading fine print on brochure it states rate adjustments will be applied at time of checkout.On monday july22/13 i sent email to choice hotels about my concerns and they replied promptly and was told my email would be fowared to management of comfort inn ,sydney and if i did not hear from them within 72 hours to contact choice hotels again which i have done as of today .As for the hotel itself it was very clean(good job housekeppers) but very outdated and had no fridge or microwave

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb L, General Manager at Comfort Inn Sydney, responded to this review, September 25, 2013
Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so we can take appropriate steps to correct them.

I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards.

We certainly hope that you will return to the Comfort Inn again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Sydney

Property: Comfort Inn Sydney
Address: 368 Kings Rd, Sydney, Nova Scotia B1S 1A8, Canada
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Sydney 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Comfort Inn Sydney, Nova Scotia is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Comfort Inn Sydney is the place to stay for your day trips to the Cabot Trail, the Cape Breton Highlands or Fortress of Louisbourg. We are centrally located minutes from historic downtown Sydney and our friendly staff is always available to provide your home away from home. Our 60 newly renovated guest rooms are fully equipped with free WiFi, 32" LCD TV's, coffee makers, irons and hair dryers. Enjoy our Complimentry hot breakfast as the perfect start to your day of touring beautiful Cape Breton Island. ... more   less 
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
Comfort Inn Sydney Nova Scotia

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