We knew it was going to be a bad night just from pulling into the parking lot. The building is quite run down but we were hoping to be surprised. Well, we were surprised by the lazy staff who didn't care about our request for a crib. We asked 3-4 times for them to get us a crib. They continued to say they've never seen one in the hotel. The 4th time we had it and asked them to call their manager at home. they did and of course they did have one. It was dropped off in our room and then we realized why they'd never seen one. This thing they called a crib was purchased 80 years ago and has sat dormant in some utility closet for 79 of its 80 years at the hotel. We were afraid to touch it ourselves let alone put our baby in it.
The drapes had cigarette holes, the beds were soft 80 years ago today they are broken. The carpets were stained from years of neglect. We never took our shoes off. The continental breakfast consisted of bread. It was a convenient location for us to stay but a total dissapointment.
- Official Description (provided by the hotel):
- Located adjacent to Sydney Harbour on Kings Road in Sydney Nova Scotia, the Hearthstone Inn Sydney is ideally located only minutes from the shopping and dining of Downtown, Sydney's Centre 200 Sports and Entertainment Complex, Casino Nova Scotia, the Membertu Trade and Convention Centre, and ten minutes of four Golf courses, and a knowledgeable staff to assist our guests in planning day-trips to Cape Breton Island's key tourism destinations, including The Cabot Trail, Fortress Louisburg, Baddeck; and summertime activities/adventures including Two Rivers Wildlife Park, Whale Watching, Kayaking, and renown golfing experiences at the Highland Links and Dundee Resorts; the Hearthstone Inn Sydney is not only what our corporate and leisure guests need us to be, but we are where they need us to be as well. ... more less
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- Also Known As:
- Quality Inn - Sydney Hotel Sydney
- Sydney Quality Inn
- Hearthstone Inn Sydney Nova Scotia