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“Great Rate/Excellent Restaurant”

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Hearthstone Inn Sydney
Ranked #7 of 7 Hotels in Sydney
Dieppe, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Rate/Excellent Restaurant”
Reviewed August 28, 2013

Rooms are clean but are a bit dated. Bed was very comfortable. The only negative were the carpets in the hallway. They are very old and stained. The best hidden gem of the hotel is the restaurant. It was one of the best meal I've had in a while, and also to my surprise, the comp breakfast included with the room is an actual menu breakfast (not just random cereal, toast and yogurts) like most hotels. I will be travelling in the Sydney area every six weeks and they gave me a very good corporate rate.

  • Stayed August 2013, traveled on business
    • Value
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Helpful?
Thank NBTraveller73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevor m, General Manager at Hearthstone Inn Sydney, responded to this review, August 29, 2013
Good Morning, thank you first of all for staying with us. I would like to address the carpets.My name is Trevor McPhee and I jut took over this property in March. The carpets were a concern of mine as well. Today, I picked of the ceramic tiles that I will replace the carpets with. I hope you come again and when you do, you will see the carpet has been removed and replaced with a new beautiful floor. Please ask for me on your next visit, I would love to say hello.
Kind Regards,
Trevor
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242 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
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English first
Toronto, Canada
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 27, 2013

My friends and I stayed here while we were visiting Cape Breton Island. Location of hotel was great (main road of Sydney), but we were less than impressed with the quality of our room. We could hear the water pipes of the rooms surrounding us, the tub wouldn't drain when we were showering, the taps of the sink wouldn't provide consistent water temperature, and we had trouble sleeping as we could hear people entering and exiting the hotel outside our door. Come to think of it, the back entry door remained propped open all day long as well - a security issue. Staff was great to us; very friendly and welcoming, but overall, not our best hotel experience during our trip.

  • Stayed August 2013, traveled with friends
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Helpful?
1 Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sydney hotels

Pickering, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 22, 2013

Conveniently located on the main strip of Kings road. If you look out of the windows on an angle to the right, you might glimpse the water. Be prepared for stairs! Breakfast included some hot menu items. It was different in that you have to stop by the front desk for a breakfast voucher and then proceed to the on site restaurant. There were a limited amount of items from which to choose and only given one egg -- looks like small when scrambled. In fact, all portions were small for a big appetite. The gym had a funky smell so we avoided it. It needs better circulation. The kids liked the pool because it had balls and pool noodles to add to the fun. It is a bit expensive for the class of hotel but we found all the hotels in Sydney were on the expensive side.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
Reviewed August 19, 2013

The stay overall was very good, only downfall was that the windows in the room did not open, but no problem. The food in the restuarant part of the inn left something to be desired. Very bland , but the service inside the resturant was excellent



  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Cheryle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
Reviewed August 16, 2013

We had stayed a night I North Sydney and cancelled the rest of the reservation due to the horrible experience. We booked the rest of our stay here and had a great time. The room was smaller, but so much cleaner. The pool was clean and staff were fantastic. The only recommendation I would give is updating the fitness room. Would definitely stay here again.

  • Stayed July 2013, traveled with family
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Helpful?
Thank amanda v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieppe, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 14, 2013 via mobile

This is my third time staying here. It's not bad for the money. Service is good but I don't ask for much. The bar service is good. The restaurant food is ok but the waitress's need to work on their skills and talk amongst themselves less. I will be back but I eat elsewhere or order in.

  • Stayed August 2013
    • Value
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Helpful?
Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Picton, ON
Level Contributor
3 reviews
Reviewed August 3, 2013 via mobile

Surprisingly nice for its age, well kept and a great little place to get out of the rain. Pool and not too far from a few pubs and restaurants! Breakfast was slow but good food! They also do not let you apply your breakfast credit to anything else on their menu but overall a good experience!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank countysue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevor m, General Manager at Hearthstone Inn Sydney, responded to this review, August 6, 2013
Thank you very much for taking the time to write about your experience. We are very happy to hear of you pleasant experience. In terms of not allowing you to apply your coupon to other breakfast items, this is something we will consider and take a look at. Thank you again and we look forward to serving you in the future.
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Additional Information about Hearthstone Inn Sydney

Property: Hearthstone Inn Sydney
Address: 560 Kings Rd, Sydney, Nova Scotia B1S 1B9, Canada
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Sydney
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hearthstone Inn Sydney 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Located adjacent to Sydney Harbour on Kings Road in Sydney Nova Scotia, the Hearthstone Inn Sydney is ideally located only minutes from the shopping and dining of Downtown, Sydney's Centre 200 Sports and Entertainment Complex, Casino Nova Scotia, the Membertu Trade and Convention Centre, and ten minutes of four Golf courses, and a knowledgeable staff to assist our guests in planning day-trips to Cape Breton Island's key tourism destinations, including The Cabot Trail, Fortress Louisburg, Baddeck; and summertime activities/adventures including Two Rivers Wildlife Park, Whale Watching, Kayaking, and renown golfing experiences at the Highland Links and Dundee Resorts; the Hearthstone Inn Sydney is not only what our corporate and leisure guests need us to be, but we are where they need us to be as well. ... more   less 
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Also Known As:
Quality Inn - Sydney Hotel Sydney
Sydney Quality Inn
Hearthstone Inn Sydney Nova Scotia

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