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All reviews comfortable hotel front desk staff prince of wales northern heritage centre shoppers drug mart place to stay polar bear would definitely stay here again free airport shuttle old town arctic char frame lake business trip midnight sun northern lights comfortable beds close to the airport
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Reviewed December 16, 2017

Modern hotel at the top of a hilly outcropping offering good views of the area. A short walk away there is the downtown area, with grocery stores, pubs like the Black Knight, and assorted coffee shops and stores.

I wasn't here long and didn't get a chance to try the amenities or food. the reception staff are great and I never had any problems with checking in/out.

Rooms are spacious and clean with enormous comfortable beds.

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Service
Thank nebulaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded December 18, 2017

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards
Karl H Schaefers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2017

I was prepared for a very basic hotel and given how few there are to choose from in Yellowknife, I was very pleasantly surprised. It was clean, the staff were very pleasant and accommodating and the mattresses quite good. I slept well and had a very nice dinner in the restaurant with colleagues.

Room Tip: avoid rooms backing on the elevators -vibrations
  • Stayed: November 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Vancouver63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded December 4, 2017

Dear Vancouver 63,

thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.
We look forward to seeing you again Karl H Schaefers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2017

I organized a business meeting at The Explorer in November and the staff were extremely helpful during the planning stages and during the meeting itself. The Janvier room was perfect and everyone loved the artwork the room is named for. The free airport shuttle was also very much appreciated. Both restaurants offered delicious meals. The Mixed Northern Salad was the best and Sunday Brunch was fantastic. Also a shout-out to the morning break pastries - wish I could have taken some home. Really enjoyed sitting by the fire in the bar eating the best shrimp cocktail I've had in years. The rooms are large and comfortable and the beds are a dream. I had a suite on the 7th floor and the view was gorgeous. Special thanks to Eric, Jean and Megan for their amazing help which contributed to a successful meeting and extended vacation!

Room Tip: Ask for a north-facing room for the best view (lake and houseboats)
  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Service
Thank chili w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded November 30, 2017

Dear chili w
Thank you! We were absolutely delighted to read your review of your stay at the Explorer Hotel. We take pride in our hotel and we're happy you enjoyed every aspect of your visit with us. We very much look forward to welcoming you back again on your next business meeting.

regards

Karl H Schaefers

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Reviewed October 15, 2017 via mobile

We had a business meeting at the Prince of Wales Heritage Centre. The hotel was close and quite comfortable with good amenities. The restaurant was excellent as was the wifi connectivity and the business centre and a great view on the 7th floor. Free airport shuttle and professional front desk clerks made the stay even more pleasurable.

The explorer was close to shops and services too. Had a great three days.

Stayed: October 2017, traveled on business
Thank ms_rl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl Heinz S, General Manager at Explorer Hotel, responded to this reviewResponded November 17, 2017

Dear ms_rl99
Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again . Warm regards
Karl H Schaefers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2017

Recently stayed 4 nights at this hotel. No issues. Hotel room was large and clean. Had a nice view from my room where you could easily watch the northern lights at night. The hotel was walking distance to many restaurants and sights. Wifi was free and good. Shuttle from the hotel to the airport. Only note is that the hotel restaurant (which was good) is pricy but that is typical.

Would definitely stay there again.

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Service
Thank riley1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl Heinz S, General Manager at Explorer Hotel, responded to this reviewResponded November 17, 2017

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.
We look forward to seeing you again Karl H Schaefers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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