For the longest time, I was quiet hesitant booking a stay here as most of the locals consider it an overrated hotel. However, given the recent string of positive reviews, I finally gave it a try. First things first - the people are nice (that goes for ALL Newfoundlanders I've encountered). They're pleasant to deal with, and do put in an effort to make your stay an enjoyable one. When we asked for a DVD player, they promptly brought up a TV with a DVD attached to it (the flat panel tvs are not setup to allow one to connect a DVD player to it...nothing you can't fix if you know how to tinker with the tv). Now only if they gave us the remote and a DVD player that didn't have the jog dail broken off.
The problem is, this hotel needs a major make over. Much of the facilities is worn down and dated. Wood trim banged up, dirty walls here and there. I heard from a previous poster that 1st floor was remodeled. Well, 3rd floor isn't. My toilet was broken (chain snapped - all rusted out). I was then moved to another room on the 5th floor. WARNING - construction is taking place on this floor and was rudely awaken early in the morning on HOLIDAY THANKGIVING MONDAY from the noise of the construction going on just 20m from my room. Disappointingly, when checking out that very morning, when I brought it to their attention, they just shrugged their shoulders.
Let's make things clear. This is not a 4 star hotel. Maybe once upon a time in it's former life as a Fairmont Hotel but not anymore.
Personally I won't be back. For the premium this hotel charges for such a beat up place, there are much better options elsewhere in the city.
- Official Description (provided by the hotel):
- Overlooking historic St. John's harbour, the Sheraton Hotel Newfoundland is a prime location for business and leisure travellers alike. Our warm service and world-class hospitality whilst the hotels location within easy reach of the historic city's myriad of attractions, are sure to bring you back again and again. ... more less
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- Also Known As:
- Sheraton St Johns
- Sheraton Hotel St Johns
- Fairmont St. John's
- St. John's Fairmont
- Sheraton Hotel Newfoundland Canada