We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great stay in St John's” 4 of 5 bubbles
Review of Sheraton Hotel Newfoundland

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sheraton Hotel Newfoundland
Ranked #7 of 24 Hotels in St. John's
Aurora, Canada
Level Contributor
184 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Great stay in St John's”
4 of 5 bubbles Reviewed May 4, 2012

This is a great place to stay in St John's. It is right downtown; and, walking distance to most things in the core of the city. The hotel is clean and well appointed. There is free wired and wireless connections in the rooms; and, the restaurant has some great food.

The only negative, was the reception on the wireless room phone. I tried it for a couple of days; and, then just used my cell phone to speak to my wife. I was staying here for business; but, I did get a chance to see the sights which don't seem to come alive until Thursday, Friday & Saturday. A great hotel overall. The people and food are awesome (try to find an iceberg if you go at the right time of year. We saw one at Quidi Vidi Village).

Room Tip: I had a room on the 2nd floor facing the bay. I had a porthole window which added some character...
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AtwoZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LDelurey, Guest Relations Manager at Sheraton Hotel Newfoundland, responded to this review, May 30, 2012
We are delighted to hear that you enjoyed your stay with us during your recent business trip to St.John's. Our food and beverage team will be thrilled to hear that you enjoyed your dining experience in our restaurant. We sincerely appreciate your feedback regarding the in room cordless telephone and apologize for the inconvenience during your stay. We have passed along your comments to our team to ensure all telephones are tested prior to a Guest arrival. We look forward to the opportunity of welcoming you back to the Sheraton Hotel Newfoundland in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

613 reviews from our community

Traveler rating
    199
    254
    104
    38
    18
See reviews for
79
144
33
283
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cold Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 1, 2012

I would like to say that this was the best place I have ever stayed on any of my travels away from home. All the staff did everything they could to make me feel at home and they accomplished it. Thanks to Tina and Kim for allowing me to stay here for free as I start my run and to David especially for helping me make everything happen. Thanks to the bar staff Ray and Darlene for their amazing service. You will all be missed :)

  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank curtis15499100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 1, 2012

We stayed here with our family of four last week that included an 8 year old and a 16 month old. We were not greeted with courtesy right from check in. I had called the reservation line to book our rooms because we needed 2 adjoining rooms and did not want to chnce that by booking online. We were then sent out itinerary by e-mail. When we arrived at the hotel we were told that we should not have been put on the club floor with access to the club lounge. I did not even know what this was. The person at the desk informed us that they would honour it because it was on the itinerary but were not happy about it. After that hassle, she begrudingly asked if she needed to call someone to help us with our bags, or could we hande it ourselves. Even though it was difficult with the 2 children, we declined baggage help since it was not offered very genuninely anyway. Then the next morning our keys did not work in the lounge or our room. Since there was someone different at the desk we had to fight again and our stuff was already in the room. This happened a total of 3 times while there for 6 nights. Overall the staff were very unfriendly. In the club lounge where we were entitled to breakfast every morning since we were paying to stay on the club floor, the staff were no more helpful. We were travelling with a baby and never once did staff offer to get a high chair for us. Not even sure if any exist in the hotel. This is not a hotel you want to go to if travelling with small children. The one nice thing about the hotel was the room with the porthole window, amazing view. As someone originally from Newfoundland, I was expecting a much higher level of service.

Room Tip: Porthole rooms have an awesome view of the city and harbour.
See more room tips
  • Stayed April 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank martin858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island, BC
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed April 28, 2012

This is our second stay at the Sheraton Newfoundland, and again found the hotel to be very comfortable. The hotel offers a number of great deals and discounts, making it affordable for all. Check out their website to find the deals. We had a standard, city view room on the 7th floor and found it to be quite adequate. The decore was pleasing, however the bathroom was dated. As we stayed for 6 nights, we were disappointed to not have a fridge in our room, and after asking twice never did receive one. There was a space for one.
We never used the restaurant as we found the prices to be quite high. I think that if they lowered their prices a bit, they may find more guests staying in the hotel rather than seeking meals outside of the property.
The hotel is located in a very central location. Walking to all the shops, restaurants and sights is very easy.
We wouldn't hesitate returning to this property.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mitca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, NS
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 27, 2012

I stayed here for 4 nights. It was horrible because my sleep was poor due to the cold room, maximum temperature set at 73 degrees, even though it is freezing and windy outside. Also, there was the constant sound of the fog horn at night which could be heard through the walls. The walls are so thin, you can hear the TV next door and every door slams shut loudly into the wee hours of the night. Not a place to stay if you want to be able to sleep.

  • Stayed February 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario
Level Contributor
157 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

We stayed at the Sheraton for only one night due to our first choice being fully booked. We were very happy with everything. The free parking is a nice bonus. The staff are really friendly, courteous and helpful. The hotel is modern and rooms comfortably furnished, however our room was not very spacious. Also, the bed was not the most comfortable........ however it was not terrible either.

The location is good, however it is uphill from Water Street and George Street...... which may not seem that big a deal until you are trying to get home after a day of walking or night of eating and drinking.

We did not have the opportunity to try the restaurant or room service.

We would definitely stay at the Sheraton if our first choice was not available.

Room Tip: If possible, choose one of the larger rooms on a high floor. We stayed in a regular room which was k...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luv2travel9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick, Canada
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed April 11, 2012

Nice and close to downtown. Staff is very friendly and very fast to help. Elevators are fast. Great view from the room.

Room Tip: Go to the club floor as its much quieter
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CoolCanuckChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these St. John's hotels
Downtown
JAG
JAG
#1 of 24 in St. John's
4.5 of 5 bubbles 228 reviews
Murray Premises Hotel
#3 of 24 in St. John's
4.5 of 5 bubbles 534 reviews
Show Prices
Show Prices
Show Prices
Downtown
Courtyard St. John's Newfoundland
Downtown
Quality Hotel Harbourview
Quality Hotel Harbourview
#15 of 24 in St. John's
3.5 of 5 bubbles 363 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Hotel Newfoundland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Hotel Newfoundland

Property: Sheraton Hotel Newfoundland
Address: 115 Cavendish Sq, St. John's, Newfoundland and Labrador A1C 3K2, Canada
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in St. John's
#6 Business Hotel in St. John's
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Hotel Newfoundland 4*
Number of rooms: 301
Official Description (provided by the hotel):
Overlooking St. John's historic harbour, Sheraton Hotel Newfoundland offers travelers a wealth of amenities all within easy reach of the historic city's myriad attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Priceline so you can book your Sheraton Hotel Newfoundland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton St Johns
Sheraton Hotel St Johns
Fairmont St. John's
St. John's Fairmont
Sheraton Hotel Newfoundland Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing