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“Hilton Weekend Breakfast - best ever!!” 4 of 5 bubbles
Review of Hilton Saint John

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Hilton Saint John
Ranked #4 of 19 Hotels in Saint John
Madison, WI
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Hilton Weekend Breakfast - best ever!!”
4 of 5 bubbles Reviewed August 5, 2012

We stayed at the Hilton, St. John, NB during a driving trip from Bangor, ME through New Brunswick and into PEI. As Hilton Diamond Members, we were especially impressed with the breakfast on Saturday & Sunday. Full buffet with perfectly cooked scrambled eggs, bacon and sausage (usually all 3 of these are under cooked on buffets.) Unfortunately, the illusion was spoiled when we stayed on our way back through on a Tuesday -- the Wednesday breakfast was standard buffet with runny/wet scrambled eggs and undercooked bacon & sausage. Kudos to the weekend kitchen staff!! This hotel has a fabulous location right on the harbor connected to the Market Square with outdoor restaurants and an entertainment stage - a cruise ship anchored nearby. Rooms were standard comfortable Hilton -- the harbor view was not worth the extra price as the window was small and hidden behind furniture. Parking was across the street in a city owned underground lot connected to the hotel. $22 per day allowed for unlimited in and out (only available to Hilton guests.) $15 if you didn't want in & out -- DON'T pay the hotel for this as they charge sales tax - pay directly to the parking attendant. The heated swimming pool was clean (only ladder access - no steps for easy in and out.)

Room Tip: Ask for a Harbor View with TWO windows. Suites were not on the Harbor side - but did offer a nice s...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WiWeezie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review, August 7, 2012
WiWeezie
Thank you for your feedback. Thank you very much for your very positive feedback regarding the kitchen staff who worked on the weekend.they will be very proud to hear how much you appreciated the food they prepared! Sincere apologies also for the inconsistency of the breakfast on your return. Obviously, Wednesdays breakfast should have been on a par with what you had previously experienced. We are very pleased that you were able to take advantage of our location..the boardwalk has many activities during the summer months with something for everyone it seems. And seeing the cruise ships arrive and depart next to the hotel is a wonderful sight. We hope you will come back to Atlantic Canada again next summer and we look forward to welcoming you as our guests. Until then safe travels. Dermot
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912 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
Annapolis, Maryland
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 1, 2012

This was a pleasant surprise. We had a good room with a great view of the Saint John River. The hotel was clean, well managed and the price was very reasonable for the room and service quailty. The restaruant in the hotel was also very good.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blue_Moon_77766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review, August 2, 2012
Blue_Moon_7
Thank you for your positive comments. We are pleased that you enjoyed your stay and experienced the great views of the Bay of Fundy and river systems from your room. We are very proud of our new Bistro and it is encouraging to hear your favourable comments! We hope to have the opportunity to welcome you as our guest again on your next visit north to Atlantic Canada. Until then we wish you safe travels! Kindest regards
Dermot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed July 21, 2012

This bright modern hotel and its surroundings made us feel like we were extras in an independent film. I had booked it as a stopover on our way to Truro, Nova Scotia, but it became a thrill in itself. Our room was huge with two really big windows overlooking the harbor. We took a walk in the Market Square area and saw everything from a beach volleyball game to sidewalk cafes and a full-blown museum. We ate salad and fish at the hotel's bistro where everyone seemed to be celebrating something. The servers bent over backwards to make us happy. There was a hint of intrigue in the air, stunning young women with European style, waves that appeared to break ice as they moved. Hotel staff were great with directions and advice. Thanks to them we attended Mass at the nearby cathedral after a fine brunch, then stopped to see the reversing falls on our way out of town.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LoftLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
73 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed July 12, 2012

I spent two nights at the Hilton. As a gold level Honors member, I was upgraded to a King room on the club level, internet was free, as was breakfast. I was using an award voucher, so my only cost was parking. The room was very nice. Amenities, bedding, style, etc. The room got stuffy and the AC was anemic, but I figured it isn't usually warm enough in Saint John to notice. But what a great time in Saint John! The staff was great, and the city was a great time too. I ran out of time and could have stayed longer. The location was great with everything within a short walk of the hotel. I would like to return to Saint John to spend more time on the Fundy Trail and other attractions, and this hotel is great for being in the city, as well as easy to get out of the city and sightsee.

  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank quicksilver99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Saint John, responded to this review, July 13, 2012
Quicksilver99
Thank you for your review. It is great to hear that you enjoyed your stay with us and had such a fun time in the City. Summer is such a wonderful time here with so many activities in and around Saint John. Sadly you did not have time to explore the Fundy Trail or some of the other world famous sites (Hopewell rocks..the caves at St Martins etc..) but as you said, hopefully next time! Your comments regarding your bedroom and also the great hotel team are very much appreciated. We hope that you are able to take a few extra days next time you visit..we look forward to welcoming you as our guest again in the near future. Until then we wish you safe travels! Dermot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester County, NY
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 11, 2012

We stayed at the Hilton twice, on the way to Nova Scotia and then on our return. The hotel is located very conveniently, part of the renovated waterfront area. Both times we had rooms with a view of the harbor. The rooms are Hilton standard -- comfortable, clean, well-equipped. The public areas are bright and cheerful; the attitude and helpfulness of the staff are even better. They went out of their way to help us find the best places to eat and to provide directions. The level of service and comfort were consistently high during both visits.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jack800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orinda, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 5, 2012

Prior to our visit, I spent a long time deciding where to stay in Saint John, and I made the right choice. After many flight delays we arrived at the Hilton at midnight, without luggage. The hotel was wonderful. They checked us in promptly and sent up a bellman with toothbrushes,paste, razors, shaving cream, two deodorants and two combs. (No charge). The following day they were very helpful in tracking where our luggage was and when it would arrive. In the meantime we loved our room which faced the harbor. What a treat to watch the tidal activity from our room. If I woke up at night I first checked the tides! The Hilton is convenient to everything. They have a wonderful breakfast and terrific swimming pool. The staff is helpful and the rooms very comfortable. Right across the street is the Saint John Museum and the entrance to the underground mall. If I return to Saint John I would definitely stay at the Hilton once again.

Room Tip: Definitely pay a little extra for a view of the harbor!
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank notphoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Hilton Saint John, responded to this review, July 9, 2012
notPhoney
Thank you for your very positive comments. After your long journey we are very pleased to hear that your stay with us was very enjoyable. The views from the harbour rooms are indeed wonderful and we are happy that you were able to take a little time to explore the local attractions such as the adjacent NB Museum. Our culinary team are proud of our signature 'Hilton breakfast'..we are glad you enjoyed it. Thank you for allowing us to showcase Maritime hospitality! We look forward to welcoming you back as our guests in the future and wish you safe travels! Dermot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncton
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed June 26, 2012

Was in SJ for Ports days dinner. An average Hotel. Clean rooms but they are starting to look a little tired. This property could stand some renos.. Staff were wonderful.. Rates were okay..They still charge for internet so be cautious about usage. I had a corporate free code but I had to ask for it at check in.

  • Stayed June 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SalesGuyinCANADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Saint John

Property: Hilton Saint John
Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick

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