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“Nice Hotel and Staff”

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Holiday Inn Express & Suites - Saint John
Ranked #2 of 19 Hotels in Saint John
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 28, 2013

This hotel proved to be an excellent stay after a long road trip. Hotel was conveniently located near the harbor in Saint John and was a short drive to the downtown core. Staff was very friendly and the beds were quite comfortable. Free breakfast was excellent. The only negative I can say about the hotel was that the picture on our room's flat screen was very fuzzy. I think the hotel should upgrade to HD channels. Aside from that, it was great value for the money.

  • Stayed: July 2013, traveled with family
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Thank Badger68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded August 19, 2013

Thank you for your kind comments and for staying with us!

So glad to hear you were able to take advantage of some of our amenities and enjoy our Express Start Breafast.
Please accept my apology for the poor picture quality. We have recently upgraded to HD TV throughout the Hotel and I have asked our maintenance team to check into the issue with your particular tv.

Thanks again

Brian

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291 - 297 of 416 reviews

Reviewed July 28, 2013

I liked this hotel a lot. It doesn't look like a typical Holiday Inn Express & Suites like you'd find in the states. The biggest amenity, is the crazy-deep hot tub (lower level of the hotel) and the pool (ditto). They are great places to unwind after you've been traveling. When we were at the hotel, it was amazingly foggy outside. I asked the young lady at the desk what she suggested for sightseeing and she told us to try Irving Nature Park, saying that although it was gray outside the park would still be beautiful and even kind of spooky. She was so right - it was gorgeous with all of the evergreen dripping and only the sounds of birds and Bay of Fundy waves hitting the rocky beaches. We had breakfast at this hotel and it was typical for what you would expect from this chain. Our room was clean and comfortable. The price was right. If you are in St. John, you know you can stay at this property and you'll be in a safe, clean place with a helpful staff.

  • Stayed: June 2013, traveled as a couple
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1  Thank Visitor_041998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded August 4, 2013

Thanks for reviewing our Hotel and for staying with us while Saint John!

I have posted your comment for all of our team here.
So true about the Irving Nature Park - I love going there! - and it's only a 5 minute drive from our Hotel. So glad to hear your experience at our Hotel & City was a good one.

Cheers

Brian

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Reviewed July 26, 2013

We stayed there on our way to and our return trip back from NS. Very clean, newly remodeled and with friendly employees. Would stay there anytime again. Only problem was construction on the bridge but that would be a temporary pr

  • Stayed: July 2013, traveled as a couple
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Thank llrflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded August 4, 2013

So pleased to hear you enjoyed your experience at our Hotel.

We have a terrific Housekeeping team who really "care" about keeping our Hotel in geat shape and I will certainly pass along your comments.

Thanks for staying wih us!

Brian

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Reviewed July 18, 2013

This hotel is in a older building in the downtown core, but it has been nicely refurbished with clean comfortable rooms. The pool and spa area was also very good. I was very impressed by the night clerk who gave us a free upgrade to a king bed suite from a queen when he saw we had a family of four. "This will be a lot more suitable for you he said" - enjoy. The breakfast was decent and the lobby computer area was helpful. Overall I would recommend this hotel when in Saint John.

  • Stayed: June 2013, traveled with family
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Thank ChefFatCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded August 4, 2013

Thank you for staying with us and reviewing our Hotel!

Glad to hear you enjoyed your stay and were able to relax and take advantage of our Pool & other amenities.

Come back and visit our City again!

Brian

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Reviewed July 17, 2013

Older building with a great view of the harbor and city. Upgraded to a King suite eventhough i was using points. Rooms are renovated for the most part and very clean. Nice small city with lots of things to see nearby. Great selection of restaurants about a mile away in uptown. The pool area is very nice and the also have a whirlpool.

Stayed: July 2013, traveled with family
Thank 123NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded July 22, 2013

Thanks for taking the time to write a review of our Hotel!

We're so glad to hear you enjoyed your stay with us while in Saint John.
As a Rewards Club member we know you spend many nights in the IHG Familyof Hotels and we were happy to have a Suite available to upgrade you. The view from our high floors can be very picturesque...especially this time of year with the cruise ships moving in and out of our Port.

We appreciate you stayong with us!

Come vist again soon.

Brian

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Reviewed July 10, 2013

For the money this was one of the best hotels I've stayed at in years! The rooms were clean the beds were comfortable. I remember telling my wife how much I liked this place. It has everything one needs and doesn't over do it. It was just comfortable, Like being home. They've got a great pool and hot tub. There were two coin op washers and dryers on site that cost one loony each. The breakfast that was complimentary was outstanding! That saved us thirty bucks by itself! The location was just outside of down town. within easy walking distance. If you're looking for a clean comfortable room that won't break the bank, then I highly recommend the Holiday Inn!

  • Stayed: July 2013, traveled as a couple
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1  Thank tscarguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded July 16, 2013

Thanks so much for your recent review!

It sounds like you were able to take advantage of all our amenities and facilities - So glad to hear you enjoyed your stay wth us!
I will make sure to share all of your wonderful comments with our team who made your experience here a great one.

Thank you for staying with us. Much appreciated!

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Reviewed July 9, 2013

The hotel is located near the waterfront in downtown Saint John.It was clean and the staff was friendly.The buffet breakfast was very good and there was a small fridge and microwave in the room.Small issue was the bed was to high for a short person like my wife.

  • Stayed: July 2013, traveled as a couple
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Thank scitchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this reviewResponded July 16, 2013

Thanks for taking the time to share your experience at our Hotel.

Hope you were able to enjoy all the sights, sounds and adventures of our city during your stay.

We appreciate you staying with us!

Brian

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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Saint John
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
Price Range: $106 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
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Also Known As:
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Express And Suites - Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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