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“Nicest hotel in the Port City” 5 of 5 bubbles
Review of Chateau Saint John

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Chateau Saint John
Ranked #1 of 19 Hotels in Saint John
Certificate of Excellence
Moncton, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nicest hotel in the Port City”
5 of 5 bubbles Reviewed May 22, 2012

Recently stayed there for 5 nights while my father was having heart surgery. Everything about this hotel is first class. The rooms are very modern with large queen size beds that have great pillows and very comfy bedding. All rooms have a 40" plasma screen mounted on the wall which is a nice touch. Free Wi-Fi in the room which was also quite nice. The bathroom is very well appointed with nice shower curtains that hang right down to the bottom of the floor. A hot breakfast is offered which includes bacon, sausage, scrambled eggs, pancakes, toast and many different kinds od cereal, pastries, bagels, juice etc...It's a breakfast that would easily cost you $10 if you went to a restaurant. The service at the front desk was top notch. After returning one night after long day at the hospital, I asked about a good place to get pizza, the gal at the front desk proceeded to produce about 6 or 7 different menus from local pizza joints which made ordering a whole lot easier.

I ended up switching hotels over the weekend as my wife and kids came down and they wanted a pool to play in. What a mistake, lousy room, no breakfast included, more expensive too boot- all for a pool!!

Great stay and I will most certainly return. Another very nice perk is this hotel offers a discount if you are staying as a result of a hospital visit. That's just the icing on the cake

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Hubcitysmitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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540 reviews from our community

Traveler rating
    370
    139
    23
    5
    3
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Bouctouche, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 21, 2012

Just returned home today from a nine day stay at the Chateau Saint John to be with a relative who underwent heart surgery at the Saint John Regional Hospital. I cannot say enough good about our stay. We had a huge room with 2 very comfortable queen beds. The staff, be it at the front desk or the lovely ladies in the breakfast area were superb. We felt at home whenever we came back tired from a long day at the hospital at night. We recommended the hotel to other people we met at the hospital and they were also very impressed with the place. From all the hotels I traveled to across Canada, I find the breakfast to be the best in quality. All was perfect.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jacinthe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 19, 2012

We stayed at this hotel overnight after attending a concert. Room Very clean.. Very spacious... Bed and pillows were super comfy. This was by far the best hotel I had ever stayed at... Would definitely return... And also highly recommend staying here... Worth the price for sure.... :) :) :)

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
144 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed May 7, 2012

Besides a horrible customer service run in with "John" at the front desk, this place was very nice.

The rooms were HUGE and very clean, what a difference a non smoking hotel makes. Which is great as the years of cigarette smoke damage at the Delta and Hilton Saint John never seems to go away.

The buffet breakfast was great, fresh eggs and bacon. Coffee wasn't bad either.

There is no pool at this hotel.
Nothing really in walking distance besides Harbour Station.
They have heated indoor parking for a small fee.
There is a safe in the room.

Overall, great value for the money.

Room Tip: Request the Highway side of the hotel for any type of view. The other side is a dumpy old school on...
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tjhalifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed April 24, 2012

I would say this is probably the best hotel in Saint John! I stayed in a room with two Queen beds. The room is very spacious and comfortable even comparing to many 4 or 5 star hotels. You get free wifi, parking, and free breakfast (with nice selections) for a very reasonable price. I highly recommend this hotel!

  • Stayed April 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FreddyMapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed April 20, 2012

We picked this hotel based on other reviews and were not disappointed. The hotel seems quite new, the lobby is pleasant and the rooms are modern and clean. Free wifi and a simple buffet breakfast make for a good value. We didn't check out the lounge or the fitness room so I can't comment on those. A pool would be nice but I can't complain as it really is a nice hotel and all the staff we met were friendly and helpful.

If you're visiting family at the hospital the location just off the highway and 5 minutes from Saint John Regional is very convienent.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Crrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Nova Scotia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed March 30, 2012

My first experience with the Chateau Saint John was a two-night stay in late March. I have traveled frequently on business throughout Atlantic Canada for over 30 years and, without any question, the Chateau Saint John is at the very top of the list for value. It is a beautiful new property with the feel of a quality hotel, quiet spacious rooms and all the necessary details - but at a rate of just over $100/night, including a hot breakfast. It's really quite a remarkable bargain. I can't point to anything at all to suggest a rating other than excellent.

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheldrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Saint John

Property: Chateau Saint John
Address: 369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Saint John
#1 Romantic Hotel in Saint John
#1 Family Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Saint John 3*
Number of rooms: 112
Official Description (provided by the hotel):
Whether you're travelling for business or pleasure, we are confident you'll agree that Chateau Saint John - Hotel & Suites exceeds the standard of excellence in Atlantic Canada. We are conveniently located downtown Saint John, N.B. (Exit 123) and across from the Harbour Station arena. Designed with travellers in mind, Chateau Saint John - Hotel & Suites has raised the bar on quality, service and comfort. Situated only minutes from the famous Reversing Falls and City Market, the hotel pays tribute to Saint John's long and illustrious history (oldest incorporated city in Canada), through its unique decor. Combining the essence of yesterday with the technology of today. Chateau Saint John delivers an unforgettable experience and ambiance. Chateau Saint John - Hotel & Suites wants every guest to feel like he or she is our most important guest. No effort will be spared by our friendly and helpful staff to ensure all your needs and expectations are exceeded. Make your next visit to Saint John unforgettable! ... more   less 
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Also Known As:
Chateau Saint John Hotel Saint John
Chateau Saint John New Brunswick

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