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“The nicest people ever” 5 of 5 bubbles
Review of Crowne Plaza Moncton Downtown

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Crowne Plaza Moncton Downtown
Ranked #15 of 28 Hotels in Moncton
West Jordan, Utah
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The nicest people ever”
5 of 5 bubbles Reviewed July 25, 2009

I went there on a business trip and had to be in one of their standard rooms. I like to have a fridge and a microwave in my rooms and these would not have that. I did not say much and they upgraded me and charge the same price. Everything I needed they were quick to provide. I was really impressed.

  • Stayed July 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bueno40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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421 reviews from our community

Traveler rating
    127
    169
    74
    31
    20
See reviews for
91
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Vancouver, B.C.
Level Contributor
348 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 bubbles Reviewed July 24, 2009

We stayed here for one night on the way to the Bay of Fundy. It provided a nice, comfortable stopover location. The room was smallish but comfortable and clean. Staff were very friendly and helpful. Although not at the centre of business activity, Moncton is small enough that you can walk anywhere in the downtown region from the hotel within a few minutes. If you are vegetarian, we found the Calactus Cafe (128 St George) a few minutes away to be a great find.

  • Stayed July 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TPT_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset UK
Level Contributor
199 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
3 of 5 bubbles Reviewed October 1, 2008

Handy location for the city centre and the shopping precinct opposite.
Good sized room but smelt a bit musty and too much noise from adjacent fans/air conditioning units if you opened the window.
Good choice at breakfast and helpful porters.

  • Liked — Location/breakfast
  • Disliked — Noise
  • Stayed September 2008
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank WaltR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint John
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 17, 2008

A lot of money has been spent on this hotel sence our last visit,the linins were of good quality and the room was clean.But we has never had such a small crowded room,there was just enough room if you turned sideways to pass between the bed and desk. [neather of us are very big].As well there was a large very noisy vent of sone kind just out side our window it ran all the time.In our room trere was a guest [sleep well kit ]it included a dvd linin spray and ear plugs at 2am I gave up and used the ear plugs! We will not be returning.

  • Stayed September 2008, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Medic236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NB
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 6, 2008

My first stay at the Crowne Plaza Moncton Downtown was not great. The room was nice, the beds comfortable but noise kept us up all night.
The parking lot was tight and looked a little run down. Not a great first impression. There were hockey players hanging out in the parking area and I think they ended up on the same floor as us. There were people partying and making a lot of noise. Not just in thier rooms but being very loud and rowdy in the hallways as well. This started around 10:00pm and went on most of the night. People banging on doors, yelling in the halls, shouting profanity, running up and down the halls.
The staff were friendly and they wanted to offer us free breakfast (we had already eaten) to make up for the noise but for what we paid ($162.00) I think we should have gotten a peaceful nights sleep.
I will defniately choose a different hotel next time.

  • Liked — The beds were comfortable
  • Disliked — The noisy guests and the hotel did nothing about it.
  • Stayed April 2008, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Sleeper123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed January 12, 2008

Located right downtown Moncton this hotel was close to shoping and easy to get around. But i think the best part of my stay would have to be the beds! I think when i went they just got new beds. They were so comfortable! I almost wanted to take it home;). and it is no joke!

Stayed February 2006
Helpful?
1 Thank lilTinyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed November 29, 2007

Made the mistake of staying here for business. The hotel was full of kids' hockey teams who were running from room to room and screaming in the halls all night long. I couldn't get more than 30 minutes of sleep at a time before they started up again. Repeated calls to the front desk did little good. I would definitely recommend that people stay away from this place, if for no other reason than the management seems to care little about its guests.

  • Disliked — Unresponsive management
  • Stayed February 2007
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Wahoo62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSmitty, Manager at Crowne Plaza Moncton Downtown, responded to this review, July 21, 2010
This review is old but definitely worth addressing. From time to time we do deal with sports teams and often try to help support our local community and teams. One thing that has changed through 2010 with new management (a couple of us coming from 5 diamond backgrounds) is how we handle these sorts of scenarios.
Some of the what would seem like simple changes in Q2 2010 is any sport team booked in our hotel are put on floors where no other guests are on. We have also invested in additional security as well as changed to a much more responsive and responsible security company and dedicate one full time body to ensuring the floors are monitored the entire night so disturbances on other floors are kept to a minimum and/or eliminated all together.
We are pushing a strong focus on making sure our corporate travel clients are getting the quiet and peaceful night they expect, our couples are getting that "getaway from kids" they are looking for while still trying to support youth sports in the community when we have the room to do it successfully.
Although this review is from 2007, it was a similar comment in Feb 2010 which sparked the immediate restructuring of the planning process around sport teams, families and corporate/quiet travel guests.
We encourage feedback to always give us the opportunity to improve and I think anyone staying here now would see a big difference in the quality of stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Moncton Downtown

Property: Crowne Plaza Moncton Downtown
Address: 1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Moncton Downtown 3.5*
Number of rooms: 191
Official Description (provided by the hotel):
Located in downtown Moncton, close to local shopping, restaurants, and entertainment. A full-service 4 1/2 star hotel with 14 meeting rooms, an in-door pool, onsite restaurant, free wireless internet,24 hour fitness facility, and 24 hour business centre. ... more   less 
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Also Known As:
Crowne Plaza Moncton Downtown Hotel Moncton
Moncton Crowne Plaza
Crowne Plaza Moncton Downtown New Brunswick

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