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“This hotel is a gem.” 5 of 5 bubbles
Review of Comfort Inn East

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Comfort Inn East
Ranked #19 of 28 Hotels in Moncton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“This hotel is a gem.”
5 of 5 bubbles Reviewed June 17, 2013

Although this hotel is being renovated, one would never know it. There was no interruptions at all. The un-renovated room that we were in was clean and very comfortable. There was no "renovation" noise. I particularly appreciated the friendliness of Genevieve. I had an issue with my mother that she assured me was no issue at all. She also took time to enthusiastically explain to me the changes to come and showed me one one the "new" rooms. Another bonus was our proximity and easy access to the main shopping mall. My family had two rooms and we all plan on staying at this hotel should we come to Moncton again.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bobamazin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, September 10, 2013
We would like to thank you for taking the time to write such a glowing review of our hotel at the Comfort Inn Moncton East.

We are so excited to welcome you back now that our Hotel is All New Just For You.

I appreciate you taking the time have a chat with Genevieve, she truly is a gem. I know that without my amazing team, none of this is possible.

We look forward to seeing you and your family in the future,

Take Care and have a great day,

Greta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    33
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    14
    6
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Halifax, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

I had the chance to stay at this hotel, Very convenient location and the staff are great. The lady that checked us in was very accommodating and friendly.I asked for a late check out and unlike some hotels that hesitate she quickly said no problem and offered till 3pm. I would recommend her for any rewards program they offer as she really is the person you want working at the front desk. This is why I like Comfort Inns as the staff are always great and the rooms are always clean. The hotel is about to get a face lift but don't let that make you not choose this hotel as the rooms are still very nice for the price. The complimentary breakfast is extensive and well laid out. Very quiet hotel as well, This is the hotel for people want a good place to stay at a good price, I will be back.

Room Tip: I prefer ground floor rooms with patio doors so that bringing in things from the cars are so much e...
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, September 10, 2013
We appreciate your thorough and complimentary review of the Comfort Inn Moncton Eastl. We hope that you will continue to have us as your hotel of choice in Moncton NB and look forward to welcoming you back.

We truly hope you have a chance to come back to see our Newly Renovated Hotel, ALL New Just for You. We have done an extensive renovation and will building a new breakfast area and offering new Full Hot Breakfast in the near Future.

Visit us on line to see our beautiful new pictures.

Thank You and have a wonderful day,

Greta
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Sutton, Canada
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We were in town for a function and had car trouble so were here a few extra days. Rooms are standard size, bathroom ok and we could walk to the mall, movies, grocery store and a few restaurants. Staff was great, they were very understanding about our issue. Yes not really set up for breakfast bar but they manage. Smokey halls and carpets that are older in halls need addressing.

Room Tip: Drive ups!
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  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ThePiratesPaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, September 10, 2013
The management of theComfort Inn Moncton East truly appreciates you taking the time to leave such complimentary review of our hotel.

We also understand that our hotel was a bit dated and needed some work, so we have listened and we have done a Complete Renovation. We are ALL New Just for You. Complete with new Breakfast room and great hot breakfast coming soon.

We hope you have a chance to stop in to see our Great New Hotel. Even if just passing through Moncton, we would love for you to stop in and see our display room.

We look forward to seeing you again in the near future.

Best Regards,

Greta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwallis, NS
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed April 14, 2013

Our stay here was functional in purpose, just a place to stay while in Moncton. The staff without exception went out of their way to make this a personal, warm, welcoming place to stay. Words can't express how much this meant to us, while visiting at a difficult family time.
If you are looking for a pet friendly hotel, this property delivers big time.
The actual room was well equipped, clean and comfortable. Nothing special but perfect for our purposes.
We liked the location as well, convenient to Champlain Mall, Crystal Palace and the main highways within Moncton.
If you are traveling with a dog or children, there is a park and playground just down the street.
Free breakfast was good too.

Room Tip: We prefer a main floor room as there is no elevator.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aloettequeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, September 9, 2013
Thank you for review after your stay with us in April, I aplogise for the delay in responding.

Thank you for your gracious words concerning the staff. Our team tries to make every guest feel special, I am very happy to hear that they succeeded. They are truly the basis of our business, the staff truly do love what they do and will always be here and ready to go that extra step.

We truly hope to see you again especially since we have been 100% NEWLY Renovated since your visit. All out guest rooms, public areas and breakfast are BRAND new, Just for You.

We look forward to seeing you again soon,
Sincerely,

Greta Lynn Drapeau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gros Morne National Park, Canada
Level Contributor
409 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 597 helpful votes
3 of 5 bubbles Reviewed March 31, 2013

arrived early with no problems limited parking no funny smoke smells but some will complain even someone smoke a cigarette months before a mile away.This is a standard comfort inn with high prices and nothing special but will do on a one night stay. the breakfast area is very small and Just ok.

  • Stayed March 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Greyhoundlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, April 2, 2013
Dear Guest,

The management of the Comfort Inn Moncton East was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews we are able to recognize areas in need of improvement and take the appropriate actions to correct them.

We sincerely hope you do consider staying with us again and that we able be able to rise above your Standard expecations.

Sincerely

Greta Lynn Drapeau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottetown, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed March 12, 2013

Booked a room at the Comfort Inn East, only because it was the closest hotel to the Moncton airport that wasn't sold out and we needed to get up very early the next morning to catch our flight. It started out bad the moment we walked through the front door when we were greeted by a strong smell of cigarette smoke (disgusting). From what I observed, the smoking rooms were all on the main level of the hotel, while the non-smoking rooms were on the 2nd floor.The man who checked us in was very friendly and check-in went smoothly. Our room was decent, nothing special, but it was clean and despite the stench of smoke downstairs, I didn't smell any in our room.
I can't say that we had a good night's sleep as there were several people down the hall from us, who, despite being told by hotel staff to keep it down, kept up the roudiness untl at least 2am!
I can't say I'm impressed. I find it hard to believe that in this day and age there are still hotel properties still living in the "70's. If you are a hard partying smoker, then this is the place for you....otherwise, stay far, far away!

  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MsTraveller001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, March 15, 2013
Good Afternoon,

Thank you for your recent review of the Comfort Inn Moncton East.

Your feedback is welcome at the Comfort Inn Moncton East. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them.

I would appreciate the opportunity to discuss this with you directly, to see if we can offer further resolution and hope that you will consider staying with us again in the future. If you would like to call me or email me, it would be greatly appreciated.

Sincerely,

Greta Lynn Drapeau
General Manager
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Travelers are raving about these Moncton hotels

Fredericton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

We stayed here Feb.18 2013 we were going to the bike show the rooms were very clean ,the staff was was awesome, the breakfast was nice lots to choose from, the hotel itself was very clean will stay again for sure.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 44jackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greta D, General Manager at Comfort Inn East, responded to this review, March 15, 2013
Good Afternoon,

Thank you so much for your recent review of the Comfort Inn Moncton East.

I am thrilled to hear that you enjoyed your stay with us.

I would like to thank you for leaving a glowing review.

We will look forward to your next year during the Motorcyle an ATV show.

Be sure to ask about a Special Rate for "Riders". This rate is offered throughout all of our locations.

We hope to see you during the upcoming Biking Season.

Take Care

Greta Lynn Drapeau
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn East

Property: Comfort Inn East
Address: 20 Maplewood Dr, Moncton, New Brunswick E1A 6P9, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #19 of 28 Hotels in Moncton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn East 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Comfort Inn Moncton East has a newly renovated lobby area, all bedrooms including carpet, vinyl, drapes, bedding, 32inch LCD flat screen TVs & new vanity and tile in the bathrooms. Relax in our new breakfast room & enjoy our complimentary hot breakfast. This hotel is 100% Smoke Free. Located off Highway 15, Comfort Inn Moncton East is within 7 kilometers of the Moncton International Airport, Caledonia & Dieppe Industrial Parks and Moncton Coliseum. We are pleased to offer free WiFi and free parking. All guest rooms have fridges and microwaves. Stay in Comfort with us to see why the smartest travel plans begin with our Moncton East/Dieppe hotel. ... more   less 
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Also Known As:
Comfort Inn Moncton
Moncton Comfort Inn
Comfort Inn East Moncton, New Brunswick

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