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“not quite the "pet friendly" hotel” 4 of 5 bubbles
Review of Hotel Casino New Brunswick

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Hotel Casino New Brunswick
Ranked #11 of 28 Hotels in Moncton
Certificate of Excellence
Charlottetown, Canada
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“not quite the "pet friendly" hotel”
4 of 5 bubbles Reviewed September 27, 2012

My husband and I went to check in and were advised rather sourly that there would be a surcharge for our dog of $30.00, non refundable. When I pointed out that there was no indication of extra charges for pets on their website I was informed that they hadn't had the chance to update it, since they had only recently started taking pets at the hotel. This whole process of checking in took well over 15mins, (we had already prebooked) and sort of put a pall on our stay. Not exactly a friendly reception.
The room was very good the shower was huge, but not one shelf to put anything on, the makeup mirror was also below waist level, not easy to use, the room was pleasant and quiet with the casino and restaurants at the opposite end of the building. Had a great time in the casino. I wouldn't recommend the in house pub or the buffet for eating, and would suggest grabbing a cab and going out to eat. Would we go back again? yes, but not with the dog.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Bryan and Jacqu... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    180
    104
    43
    24
    11
See reviews for
58
195
13
35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • Any
English first
Charlottetown, Prince Edward Island, Canada
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

We stayed here on the "eat stay and play" special... the room was $154.99 and we received $30.00 in coupons for the restaurant(buffet) and $20.00 in casino cash. The rooms are big, beautiful and clean!!. King sized beds are plush.The bathrooms are massive! Beautiful pool...And if you're lucky you may win a bit at the casino! The best deal around...you wont be disappointed!

Room Tip: King suites and queen rooms(2 beds) are available!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roseann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Rupert, British Columbia, Canada
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed September 13, 2012

We were taking our son back to Gagetown and after dropping him off we drove in to Moncton to find a place to stay. Since we are from BC and were visiting family in Nova Scotia we were not familiar with the area.

The HUGE lighthouse caught our eye and the access from the highway was very easy to navigate with a big parking lot. We were concerned that the hotel would be expensive as it is obviously high end and we were jaw dropped surprised when the clerk quoted us $79!!! We jumped on it! I am pretty certain however that we had stumbled upon a promotion and that is not their regular rate.

The room was huge and beautifully decorated. Flat screen tv, keurig coffee maker with a nice selection of coffee and tea. The linens were excellent quality and the bed was very comfortable with lots of pillows.

We had dinner at the pub in the casino - dinner was ok but not great - played our $20 each and wandered the property a bit looking at all the photos from concerts.

Our sleep was excellent. I think we were fortunate that it was a quiet night though as I can see how the hallways would get noisy.

Overall I think it was a really fantastic experience and when we take the kids we will likely stay there as it was conveniently located and had a really nice pool as well!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Trish L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antigonish,nova scotia canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

Just spent a night at this hotel with my mother & husband.The staff were
very friendly and helpful.My mother who is 91 was grateful to the staff ,who made sure that she had a room close to the elevator.Also the staff at the casino were very pleasant.The only down side was the buffet at the casino,we waited to go later at night because of the long line up at suppertime.We found that a number of food items were not being replaced in a timely manor.But on a upside the price was good and the food was very hot,

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank junebug57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed September 2, 2012

this may sound weird, but the room doors dont go all the way down to the floor. Wich is very unpleasant you can hear everything that goes on in the hallway, kids running ect . Who bring kids into a casino place anyways? anyways the gap between the door and the floor makes it very akward for a couple if you want...let s say intimacy

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank OliviaMISS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed August 20, 2012

Stayed here recently on a Friday nite after arriving at approx 2:30 am and was offered a room right off the lobby at a reasonable rate. The room was quite large and appeared that it may be used for hosting parties with a large flat screen, fold down queen sized bed.
The bed was slightly uncomfortable due to the huge gap between the headboard and mattress such that pillows kept sliding down the "crater. " The mattress was also too soft but did have good quality linens.

Given the late arrival and the price we were satisfied to find this room when Moncton was virtually sold out.
The casino Saturday noon buffet was billed as "surf and turf" for 1bout $11.00 each and was excellent.
This is a great place to stay with excellent trans Canada hwy access, self parking and the casino was a fun experience but small and we certainly recommend it to other travellers for a weekend get away or a quick one night stopover.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Larson-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washago,on
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 20, 2012

Room was large and well appointed,bathroom was clean and had a huge shower(lots of water pressure) Elevators were a bit haggered for such a new place. close to casino(down the rather long hall) but fun. stayed from aug 8th to 11th 2012. Room service includes roomservice fee of $3
as well as gratuity,which I always find presumptuous. My wife enjoyed the pool.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ron b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casino New Brunswick

Property: Hotel Casino New Brunswick
Address: 21 Casino Dr, Moncton, New Brunswick E1G 0R7, Canada
Location: Canada > New Brunswick > Moncton
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Moncton
#11 Business Hotel in Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Casino New Brunswick 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
The only one of its kind in the province, Hotel Casino New Brunswick is your spectacular entertainment destination. You’ll find an atmosphere that is a unique mix of friendliness and excitement in a modern entertainment complex. We have taken care of even the smallest details to make your visit the best it can be. Our staff and management are inviting, friendly and will help convey a sense of fun that’s unique to the Maritimes. ... more   less 
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Also Known As:
Hotel Casino New Brunswick Moncton

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