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“Always enjoy this place, so clean and comfortable!” 5 of 5 bubbles
Review of Hampton Inn & Suites by Hilton Moncton

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Hampton Inn & Suites by Hilton Moncton
Ranked #1 of 28 Hotels in Moncton
Certificate of Excellence
Halifax, Canada
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Always enjoy this place, so clean and comfortable!”
5 of 5 bubbles Reviewed February 3, 2013

Stayed here in January 30, 2013. Ended up sick and had to stay an extra day and staff were very kind. If you are going to get stuck in a hotel, might as well be a Hampton Inn where you know its clean!

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BensMommy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, February 8, 2013
Good afternoon,

Thank you so much for your great comments! We are sorry to hear that you were sick during your stay but glad to hear we were able to accomodate you accordingly!!

hope to see you soon!!

Joni-Raye
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,025 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Charlottetown, Prince Edward Island, Canada
1 review
5 of 5 bubbles Reviewed February 3, 2013

Awesome value for the over all best pool, breackfast, rooms, and Staff.
The hotel has been awarded one of the best in north america in its category and
i assure you as a family or on business you will find it impossible to complain about the rooms,
food, cleaniness. Its immaculate inside and out.

the staff is evem more impressive - just try them , they will step up and prove it.


regards.

regular client and " home away form home " feel

Room Tip: quiet rooms on the upper floors and away form the elevators all rooms are spotless the king dulux...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, February 12, 2013
Good afternoon!!

A Huge thank you to you! Your comments and feedback are always much appreciated !!!

See you in a few months!

Joni-Raye
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

This hotel is one of the nicest Hampton Inns I have ever stayed at. That is a pretty big statement from someone who travels 50 + nights a year. The hotel is very clean and newer, but everything works like a charm. The staff is great, friendly and accommodating.

The room was clean and fresh, the shower was nice and powerful and everything was really quiet.

The location, about 10 minutes from the airport makes it very quiet and nothing like a typical hotel airport yet very convienent, even for the early morning flights.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grasslakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, January 31, 2013
Good morning,

Thank you so much for your great comments!! We truly appreciate when we hear great comments from our guests!!
We hope to see you back again soon!!

Thanks again,
Joni-Raye
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
200 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 bubbles Reviewed January 27, 2013

In New Brunswick for a weekend adventure, we decided to book at the Hampton Inn & Suites in Moncton mostly due to the good reviews, and since we were only staying one night in the area, we wanted to treat ourselves to something a little special. When we arrived and checked in, we felt we'd done just that. I work in the construction industry, so could really appreciate the beautiful design and finishes. The woman who greeted us at the front desk was very welcoming and helpful, and even called up to the room after we'd settled in to make sure we were having no problems. We've never had that experience before. It was a great touch!

The room was a nice size, very well equipped, and nicely stocked with not only toiletries and tea/coffee making facilities, but also hotel and local information, something I always appreciate. The divided recycling/waste bin was a nice touch, although with all the reading I'd done about how 'green' the Hampton Inn was, I was very surprised (and disappointed) to see disposable cups wrapped in plastic - and later at breakfast styrofoam plates and plastic cutlery. Certainly not up to the standard I'd expect from a nice hotel, especially one who boasts of its 'green-ness'.

The tub was big enough to soak in, which was good because I needed to calm down from the sound of children tearing up and down hallways and yelling at each other. I guess a little bit of that was to be expected travelling during hockey season, but it was like they were actually *in* our room. And the shower was wonderful, which again was good because we needed help waking up after being rudely woken at 6am (on a Sunday!) by a woman yelling down the hallway and pounding on doors on and off for almost a half hour. Again, I couldn't believe how little soundproofing our room had. It was like she was 5ft away from us. The bed itself was also unexpectedly uncomfortable. Having a choice of some firmer pillows would have made it better, I think.

The breakfast was ok, but the dining room was packed, with very little room to move and hardly any room to sit down. We went at 9:30 (advertised until 10:00) and the hot food was already all gone.

I was excited about the indoor swimming pool and had made sure to pack my swimsuit, but was disappointed to find it was very small, and overrun with children. As an adult, you stand no chance.

Overall, I am rating this hotel as 'average' - it was beautiful, and the service was fantastic, but the most important thing for me from a hotel is to get a good night's sleep and to feel like you are getting a little bit of luxury, and for me this was not it.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AJM_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, January 31, 2013
Good morning,

I would like to start by thank you very much for your comments regarding you’re stay here with us! I am so pleased to hear about your great greeting and that the staff made you feel welcome! Our staff really do strive on great customer service and it makes us very happy to hear we have accomplished just that.

We do have a lot of comments about our cutlery and the plates, and I definitely understand the concern, fortunately all of our products are biodegradable. I would also like to apologize for the noise that you did encounter from outside of your room, especially so early in the morning!

We are very sorry to hear that your stay was not 100% what you were expecting as that is our number one goal. I truly do hope that you will choose to come back and stay here with us, and allow us to show you that you can have that luxury experience!

If you do have any other questions or comments, please so not hesitate to contact me directly!
Thanks again and we hope to see you soon!
Joni-Raye
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Have to say that's a first...."thank you for staying with us, here are your room keys and would you like a complimentary bottle of beer!" Not only that, but it would seem they also own or are partnered with some restaurants nearby; Maverick's and Montana's, that they give you some coupons for discounts on meals. The room itself was clean with lots of room. Indoor pool with waterslide and fitness gym on site. Breakfast is the usual Hampton set up of continental style. Overall very good stay with friendly welcoming staff.

Room Tip: Rooms on the south side face the nearby highway, not that there is a lot of traffic, but the north s...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 28_apg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, January 24, 2013
Hi there,

Thank you so much for your comments regarding your stay!! We are definitely glad to hear that it's the first time you've heard that! :) It's great to hear when our guests are pleasantly surprised by that line.
Thanks again and we hope to see you soon!

Joni-Raye
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brunswick, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

My family stayed here on Christmas Night. The staff were excellent; both friendly and helpful which was certainly appreciated especially as they were working on Christmas. We had a dog with us, no problem. He had his own bed from home so was happy. We also had two adjoining rooms which we had not requested but were pleased to have. The rate had been reduced when I checked in, so that was like a Christmas gift to me. Breakfast was fine with a good variety of things.
I love staying at the Hampton Inns as there are never any unwanted surprises.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bet67y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, January 17, 2013
Good Morning!!

I just wanted to take a moment to thank you for your great comments! We really do appreciate all the feedback we receive from all of guests!! We truly do try to make all of our guest feel welcome and are so pleased when it is recognized!!

Thanks again!!
Joni-Raye
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaudreuil-Dorion, Canada
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 30, 2012

I am always going at this hotel when I am in Moncton. The hotel is well situated near the HW. Breakfast is good and room are very clean. This is a perfect hotel when traveling for business. Situated at 10 minutes from Moncton (downtown).

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GabSeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joni-Raye G, Front Office Manager at Hampton Inn & Suites by Hilton Moncton, responded to this review, January 3, 2013
Good Morning,

We thank you very much for taking the time to send us your great feedback!! We look forward to seeing you again!

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton Moncton

Property: Hampton Inn & Suites by Hilton Moncton
Address: 700 Mapleton Road, Moncton, New Brunswick E1G 2K7 , Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Moncton
#1 Business Hotel in Moncton
#1 Family Hotel in Moncton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Moncton 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn And Suites By Hilton Moncton
Hampton Inn & Suites By Hilton Moncton Hotel Moncton
Hampton Inn Moncton
Moncton Hampton Inn
Hampton Inn & Suites By Hilton Moncton New Brunswick

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