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“Excellent location, friendly, helpful staff”
Review of Fredericton Inn

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Fredericton Inn
Ranked #6 of 20 Hotels in Fredericton
Certificate of Excellence
Florenceville-Bristol, Canada
1 review
“Excellent location, friendly, helpful staff”
Reviewed January 5, 2014 via mobile

Stayed two nights as part of a fairly large conference held at the hotel. The room (367) was clean, had a large flatscreen TV (resting on a bureau that looked as though it had spent a few years supporting a much heavier television!), and the bed was comfy with lots of pillows. The bathroom had good water pressure in the shower, and ample towels and toiletries; I was pleasantly surprised to find everything had been replaced on the second day, especially since many hotels now encourage reusing towels, etc. I would have been okay with using the same towel and soap bar, but I'm sure some would not. Perhaps a small card in the room could give guests the option to replace. Free Wi-Fi was easy to connect and the speed was enough to stream online radio.

The food in both dining facilities was very good, and served by friendly and efficient staff. Special thanks to the lovely folks at the Brass Rail, who, despite having a full house at breakfast, kept the coffee flowing, and even provided to-go cups. Catered and buffet-style meals did not disappoint, and included enough variety for everyone.

This hotel is centrally located, and has direct access to a large shopping mall - you can scoot directly from one lot to the other - very convenient for shoppers. Pet owners will be pleased to know they are welcome here, as selected courtyard facing rooms allow your pet to play in a safe, secure area.

All in all, we were comfortable and happy, and I would not hesitate to recommend the Fredericton Inn to anyone.

Stayed December 2013, traveled on business
Helpful?
Thank Stacey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, January 7, 2014
Dear Stacey D,

I am very pleased to read your positive review of our property. We are pleased that our services and accommodations met with your expectations.

We have recently installed Bell Aliant Fiber Op Internet throughout the Inn which has improved our Wifi for guests and have signed up for HD Television solutions by Roger’s services to be installed by weeks end.

I find it is important to create an experience in all of our dining areas (restaurants and banquet services) where the customer receives both value and great service. I will share your comments with all our personnel in our food service departments.

Being a pet owner myself, I believe it is important to provide a welcomed atmosphere not only to our guests but to members of their extended family (pets). Our pet friendly rooms and courtyard provide a space where pets and their owners can feel comfortable.

Thank you for recommending our property to others.

Regards,

John W. Waite
Owner/ General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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436 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
New Glasgow, Canada
Level 4 Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 17, 2013

This Hotel was Great. Great service all around. Price was great too, very reasonable considering the location. The staff was on top of everything and treated us the way you expect to be treated.This is now my go-to place to stay in Fredericton.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TIff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, December 19, 2013
Dear TIff L,

Thank you for writing such a kind review of our property. We appreciate having you as a client and look forward to serving you in 2014.

Happy Holidays and Safe Travels,

John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 15, 2013

A good location right off the highway, and close to stores and restaurants The staff were friendly and considerate placing us in a quieter location as there were several Christmas parties in the building that night. The room was clean but dated with a few pieces of furniture banged up. We checked out the fitness area and pool but decided against it as it was dark and dungeon-like. Overall a good place to stay for a night.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hypurv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, December 17, 2013
Dear Hypurv,

Thank you for taking the time to write a review on our property. We appreciate having you as a guest and look forward to serving you again in the future.

Happy Holidays,

John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 17, 2013 via mobile

This is a hotel that I regularly stay in for a political party AGM. I normally book a standard room but this time I decided to book a room in the executive section of the hotel. The check in process was nice and no hassle and the staff was nice and friendly. But when I walked in my room(Room 281) I found that the white carpet had a few stains on it, the furniture looked dated and used and in the bathroom the tile work near the bathtub was cracked and some tiles missing and the sink in the bathroom showed signs of wear. All and all this is a great property within a good walking and driving distance to all major shopping in the Fredericton area. The pros if the hotel is proximity from all the shopping and the friendly staff. The cons Stay in one of the newly renovated rooms rather than the executive wing.

Stayed November 2013, traveled on business
Helpful?
Thank StephanRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, November 19, 2013
Dear StephanRichard,

Thank you for your review of our property. I appreciate having you as a regular clients and your comments on our personnel are much appreciated. I agree that our location in the heart of the shopping district is a strength of our property.

I could not agree more that our executive rooms needs some renovations and our budgets have been made to allow for this early next year. This fall we have upgraded to Fiber Opt internet throughout the entire property and in a few short weeks we will be upgrading to a new HD package for channels in both official languages.

We are committed to this ongoing process and look forward to you seeing our planned renovations in the future.

Regards,

John W. Waite
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverview, Canada
Level 5 Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 17, 2013 via mobile

Hotel layout is a bit confusing. Needs better access to elevators. Beds are comfy and clean. Maid service is excellent. The pool is unheated and freezing also very small but overall worth the trip. We will be back.

Stayed November 2013, traveled with family
Helpful?
Thank lkane00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, November 19, 2013
Dear lsteeves23,

I appreciate you taking the time to write a review on our property. You kind comments in regards to our Housekeeping Team and our pillow-top mattress' are very much appreciated.

In reference to the elevator, it was an after thought to the layout of the Inn and it was the only possible location. I do find that it allows easy access to the top floor for those parking in the back lot to go up all 3 levels. I do agree that it is an inconvenience for guests walking from the main lobby.

Thank you once again for your review and we look forward to having you stay with us again in the future.

Regards,
John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 14, 2013

Had a great stay....it was a bit off season and they upgraded our room....staff were very helpful and had nice breakfast facilities ....good location....room was very nice and we asked if there was a fridge .....they brought up a small bar fridge for us....everybody there went out of their way to make our stay pleasant ....will stay there again...Cheers...Grant and Maria...Winnipeg

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grant i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Director of Sales at Fredericton Inn, responded to this review, October 16, 2013
Dear grant i,

Thank you for your positive comments. Good customer service is very important to us and I am pleased that your requests were addressed.

I will ensure our employees receive your positive feedback.

Looking forward to serving you again.

Lori Murrins
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Level 4 Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 3, 2013

Our stay here was great! We had just spent 6 days in downtown Toronto and the Fredericton Inn was superior in comparison! The room was large, the bed was very comfortable, the shower was fantastic and the staff were very friendly. Being able to go downstairs for breakfast, at a great price, was a bonus. Close to the mall gave us many opportunities to shop, go to a movie, or out for a meal. We will definitely stay here in the future.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnwaite, Owner at Fredericton Inn, responded to this review, October 4, 2013
Dear Kim T,

Thank you for writing a review on our property. Receiving excellent reviews from our clients helps us to realize that our hard work by our team is appreciated.

We share all comments with our departments and your recommendation as a place to stay is very much appreciated.

Regards,

John W. Waite
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fredericton Inn

Property: Fredericton Inn
Address: 1315 Regent St, Fredericton, New Brunswick E3C 1A1, Canada
Phone Number:
Location: Canada > New Brunswick > Fredericton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Fredericton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fredericton Inn 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Fredericton Hotel Fredericton
Fredericton Inn New Brunswick

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