We were there with our daughters team. We have stayed there in the past and were happy with it so decided to use these accomodations again.
Lets start with the good:
The early check in we had requested was ready by noon.
Our room had been updated/modernized and looked very nice.
Clean pool area.
We were given a good sized room for the team to have their pizza party.
The houseman got our heat/conditioning fixed quickly & offered for us to change rooms if he couldn't get it fixed.
Another staff member spent a good hour running around the hotel looking for the right plug for our tub as there wasnt one.
We had no problem getting a late check out for Sunday after the team played their game.
BEST part of all....The bartender in the lounge made the BEST Singapore Slings I've drank in almost 20 years. Kudos to you sir !! (Would LOVE to get that exact recipe)
Now, for the downfalls of our stay:
As we were getting settled we noticed blood on the pillowcase. GROSS !!
No plug for the tub !!
Poor shower pressure & the water never really got "hot".
Wi-fi was slow !!
Rooms were quite hot. Hard to get them regulated. Most of the team didnt get much sleep due to this.
No mini fridge.
Service in the restaurant was POOR !! Two of us were ordering off the buffet, the other three wanted to order from the menu. The waitress never came back for almost 15 minutes !! Next, the bill was crazy. We decided to get up early the next morning and go to Cora's as it was about the same price but better service and the quality of food was better.
Another family we were with went down to have breakfast and waited 15 minutes just to get menus. They ended up leaving and ate somewhere else.
Another thing I noticed and didnt like was that a plate & a couple glasses had sat in our hallway since morning til almost 10pm before anyone came to pick them up.
I hope this hotel really takes these comments seriously and improves. After all, it is a nice hotel in a great part of the city. It could easily be the BEST.
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- Also Known As:
- Fredericton Hotel Fredericton
- Fredericton Inn New Brunswick