I bought my wife a $400 gift cert for Christmas and she was really looking forward to it. After the day's end I came home and she was in the worst mood because of the experience at Ten Spa! She said the Ten Spa people were clinical and grouchy. No one even smiled! The change room was tiny and she was grumbled at by a customer who obviously thought the same when they were trying to change. She was rushed and the invitation to come early and enjoy herself in prep was offset by having to park 4 blocks away (when told parking was $9 on site), and then greeted by someone who had a lousy attitude. Oh and did I say rushed! Services themselves were on par, nothing special to justify the price. She said that she would have much preferred a gift cert to her favorite: Forget Me Not Spa in St. James!
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